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 Official de-cert problem sorted! Update 11
pierre
post Dec 17 2004, 06:59
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Strange. I would suggest looking for a solution like following the whole unlocking' procedure proposed in the developer's site. Eventually you may have to write them an e-mail in order to obtain an unlocking'app designed for your IMEI.


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kisskissbangbang
post Dec 17 2004, 07:06
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that sounds like about the only thing i can do! thanks for the advice! smile.gif

Posted from my SmartPhone!


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SCIZZORS
post Jan 2 2005, 00:31
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ok ive looked everywhere.
How do i app unlock a smt5600?


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spenh
post Feb 8 2005, 11:09
Post #184


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been trying for the last couple of day's to de-cert my phone through the orange developer web site and it ain't working!! used link before and worked fine but not now. has the link changed or is there another way to de-cert phone?
done a hard reset on phone and desperate to get de-cert done so i can put all my software back on
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Disco Stu
post Feb 8 2005, 12:19
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It's still the only way, but the Orange computers are having difficulties right now :roll:


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spenh
post Feb 8 2005, 14:21
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QUOTE(Disco Stu @ Feb 8 2005, 12:23)
It's still the only way, but the Orange computers are having difficulties right now  :roll:
*


your were right stu, its orange again, took me nearly 2 days to get it to work - god bless orange biggrin.gif
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xoroi
post Feb 21 2005, 09:37
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Hi all!
I am also having trouble de-certing my E100. I live in Spain and I have done the orange web process several times but nothing happens.
Any other solution?
Thanks!
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ciudatelu
post Mar 2 2005, 13:30
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Thanks so much everyone!!!!!!!!!!!! I've finally did it! My C500 is de-certed and I can install any homescreen I want!! YEEEY!!

Thanks again, guys, so so so much!

Edit: After a couple of days, my phone started to go nuts... i had to reboot it every 2-3 hours or so... so i've did a hard reset and i won't decert it again tongue.gif


This post has been edited by ciudatelu: Mar 4 2005, 20:42


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jcodous
post Apr 7 2005, 10:08
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Hi all, and thanks. While I had major problems, Orange ultimately sorted it out with one of their phone-specific security level applications. Calvin and Hobbs are now marauding around my homescreen. :-)

If anyone is having problems still, I'd suggest dropping them an email as they were pretty prompt at sorting my phone out. Now all we need is for them to release the application builder that they use!

Jon
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scottishdave
post Apr 7 2005, 15:50
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Tried contacting them the other day and still no reply.

Has anybody got the email address for them, I can't remember it off the top of my head.


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RoVal1972
post Apr 7 2005, 19:39
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QUOTE(ciudatelu @ Mar 2 2005, 16:38)
Thanks so much everyone!!!!!!!!!!!! I've finally did it! My C500 is de-certed and I can install any homescreen I want!! YEEEY!!

Thanks again, guys, so so so much!

Edit: After a couple of days, my phone started to go nuts... i had to reboot it every 2-3 hours or so... so i've did a hard reset and i won't decert it again tongue.gif
*


Hi Ciudatelu' !

So the de-cert of the phone is not recommended ?!?

Thanks !
V.
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Disco Stu
post Apr 8 2005, 05:46
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Unlocking the phone doesn't make the it unstable. It is what you do to it afterwards that can cause problems.

In my experience the only way to crash the phone is by either;
1. running down the battery
2. using up the phone memory
3. editing the registry badly
4. installing the wrong software
or 5. not taking care to correctly install the right software.


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simon211175
post Apr 18 2005, 09:56
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last week my phone did a hard reset on it's own, which I was not too happy about. Now I can't de-cert it and am waiting to hear back from Orange after emailing them twice.

Apart from losing all my settings, the hardreset also made my alarm go off without fail every morning regardless of whether it's set to OFF or ON sad.gif


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Disco Stu
post Apr 18 2005, 16:45
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With respect, can I refer you to my post above...


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simon211175
post Apr 19 2005, 07:27
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@disco - feel free to refer me to your post. My point was that regardless of what caused the phone to crash (incidentally I have not installed anything on my phone for several weeks, the battery was 3/4 charged, the memory was not all in use, the only registry editing I do is when I create a theme and I hadn't put any on for several weeks - which I believe also covers points 4 and 5) - my phone performed a hard reset off it's own back and caused my phone to need decerting again and now the alarm can't be switched off.


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BigLee1
post Apr 19 2005, 18:26
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Hi, I have been trying without success to de-cert my phone. I am in the UK and on Orange. I followed all suggestions listed here after diligently reading all posts. After approx 30 times of trying all i get is the " Your IMEI number isn't recognised" page. I have resorted to e-mailing the Dev email addy so hopefully i will here from them soon.

All i really want to do is apply some of the funky homescreens available. So while i am waiting are there any digitally signed homescreens out there that i can use with my non de-cert'd phone?

Any suggestions would be welcomed. biggrin.gif


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gpcarreon (MVP)
post Apr 19 2005, 18:30
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Send an email request to developers@orange.com

State that you have problems with the OTA method. Provide name, mobile device, mobile number, IMEI

Wait for their reply. Got my Security Certificate Disabling tool weeks ago. smile.gif


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squall
post Apr 19 2005, 18:42
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it all seems to be suspended just now, but i would still send the email.


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simon211175
post Apr 21 2005, 07:11
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the email address given on the decert pages isn't a great one to use. I've tried twice now and had no response. I've just resent to the one listed by pzee above, and I hope I have more luck there.


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gpcarreon (MVP)
post Apr 21 2005, 07:19
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Perhaps they are just busy with projects. I hope you can get your 'decert' tool guys. Be patient. smile.gif


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