Fantastic new Orange Messenger, ...but whats wrong with Live Messenger that should come on my tyTN II? |
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 May 4 2008, 08:17
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#21
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 Staff Team Leader  Group: Admin Team Posts: 17,046 Joined: 24th November 2002 From: Southampton Member No.: 53 Device(s): C550 and JasJar  |
I'll stick with my Tesco payg and wifi for now me thinks.
Orange are seriously losing the plot, such a shame when they were one of the main inovators of the Smartphone five and a half years ago. -------------------- 3 mobile where the words "customer" and "service" only exists in the dictionary
Smartphone and PocketPC History SPV, E100, E200, C500, C550, C600 (MoDaCo Edition), MPX200, MPX220, MIO8380, Voq Pro, Lobster 700, JasJar, Vario  New and updated Smartphone History Life's too fast can I get off and walk for a bit? I used to be top poster....... |
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May 4 2008, 08:33
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#22
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TOMnia !  Group: Moderator Team Posts: 952 Joined: 26th November 2007 From: Right Here, Right Now! Member No.: 326,361 Device(s): Samsung SGH-i900 Omnia |
Orange totally lost it when they ceased to become hutchinson. Their "Our network will never be overloaded or busy" went out the window. Customer service calls were prioritised depending upon which tariff you were on.
Every day they do something that makes me glad that I switched to T-Mo. Although I was abusing orange for a good few years with one handset matching the Virgin tariff on OVP! hehehe I've tried all the other providers too, Voda were ok with customer service, but just couldnt match the package that T-mo offered. 02 ... imho pretty close to Orange ... terrible customer service. T-Mo's customer service is the best I have seen for a long time, and will happily pay a couple of quid more for that. -------------------- --
My Toys: Omnia: Samsung SGH-i900 Omnia - 8GB SD HC TyTNic T-Mobile MDA Vario III - Dutty's Diamond Rom V1.0 wEEEbeastie Asus EEE PC 4GB Black 702 - Pimped with 2GB RAM, 16GB SD HC Class 6, Bluetooth. O-SeXy Advent 4211 - 2GB Ram - 250GB HDD - Running OSX Leopard like a dream! Doris She has bewbs! (Not her real name tho!) |
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May 4 2008, 10:26
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#23
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 Peanut Brain Group: MoDaCo Plus Posts: 6,266 Joined: 10th September 2004 From: Surrey, England Member No.: 56,072 Device(s): Athena, Qtek 8500 |
Orange were the company that really started the SmartPhone revolution and supported MoDaCo with the summer events et al. I still have my MoDaCo C600 as a spare phone. It is a shame they went downhill so quickly.
T have ruled the roost with their excellent data prices coupled with great CS and good network but is that going to change now Voda are bundling 500Mb with all contracts (at effectively £5/month whether you want it or not!) - competition is hotting up! So what do Orange do? Start charging for messenger - great response guys 
-------------------- He who asks a question looks foolish for 5 minutes. He who doesn't ask a question remains foolish forever.
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May 4 2008, 15:43
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#24
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Addict Group: MoDaCo Ad Free Posts: 740 Joined: 19th November 2003 From: London - UK Member No.: 21,445 Device(s): HTC TyTN II |
QUOTE(Confucious @ May 4 2008, 11:26)  Orange were the company that really started the SmartPhone revolution and supported MoDaCo with the summer events et al. I still have my MoDaCo C600 as a spare phone. It is a shame they went downhill so quickly. T have ruled the roost with their excellent data prices coupled with great CS and good network but is that going to change now Voda are bundling 500Mb with all contracts (at effectively £5/month whether you want it or not!) - competition is hotting up! So what do Orange do? Start charging for messenger - great response guys Exactly, Orange were kings once, The E200 and C500 were what got me into the whole smartphone scene. |
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May 5 2008, 17:33
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#25
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 Regular  Group: Posters Posts: 67 Joined: 24th August 2006 Member No.: 203,345 Device(s): SPV M3100 |
It's totally crazy that Orange think this will work!!
Whos' advising them? The same PR agency as Gordon Brown? Jeeeez - as soon as this contract is up I may just ditch Orange!! Matt -------------------- Device: Orange M3100/Hermes
OS: Pro BLACK 3.5 SPL: 2.10.Olipro Radio: 1.38 |
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May 5 2008, 20:12
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#26
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 Newbie  Group: Posters Posts: 4 Joined: 28th April 2008 Member No.: 383,468 Device(s): HTC S620, WM 6.1 |
Rare to see such universal agreement on something!
But really - it does seem quite a shame that Orange (and probably other MOs in the not too distant future) are trying to monetize a great little app that's been working beautifully for a while - for free. I don't think there's an MO out there who could possibly have missed the outrage when there was an accidental release of a "pay for service" message on LM a few months ago. Oh well... -------------------- Connect: www.windowsmobileconnection.com
Learn: www.windowsmobiletraining.com |
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May 5 2008, 20:14
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#27
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Peanut Brain Group: MoDaCo Plus Posts: 6,266 Joined: 10th September 2004 From: Surrey, England Member No.: 56,072 Device(s): Athena, Qtek 8500 |
QUOTE(Bill Fisher @ May 5 2008, 21:12) I don't think there's an MO out there who could possibly have missed the outrage when there was an accidental release of a "pay for service" message on LM a few months ago. Oh well... It seems the guys at Orange did.... -------------------- He who asks a question looks foolish for 5 minutes. He who doesn't ask a question remains foolish forever.
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May 5 2008, 20:28
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#28
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Addict Group: MoDaCo Ad Free Posts: 740 Joined: 19th November 2003 From: London - UK Member No.: 21,445 Device(s): HTC TyTN II |
It's utter BS. We PAY for data already. I really feel for Orange customers on this especially if they are already on data plans (albeit over-priced plans!) as part of their contracts.
If T-Mo decide to follow suit on this I will be VERY disappointed. |
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May 5 2008, 20:55
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#29
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Peanut Brain Group: MoDaCo Plus Posts: 6,266 Joined: 10th September 2004 From: Surrey, England Member No.: 56,072 Device(s): Athena, Qtek 8500 |
QUOTE(Syphon Filter @ May 5 2008, 21:28) If T-Mo decide to follow suit on this I will be VERY disappointed. T-Mo don't treat their customers with such utter contempt! -------------------- He who asks a question looks foolish for 5 minutes. He who doesn't ask a question remains foolish forever.
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May 6 2008, 08:55
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#30
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Newbie Group: Posters Posts: 45 Joined: 15th May 2004 Member No.: 43,372 |
QUOTE(Confucious @ May 5 2008, 21:55) T-Mo don't treat their customers with such utter contempt! I hope you're right. my orange contract finishes in a month - i'm switching, i'm just so sick of orange. |
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May 6 2008, 09:40
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#31
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 Enthusiast  Group: Posters Posts: 230 Joined: 6th September 2004 From: Leafy Surrey Member No.: 55,546 Device(s): Samsung SGH-i600 |
QUOTE(Bill Fisher @ May 5 2008, 21:12) ... it does seem quite a shame that Orange (and probably other MOs in the not too distant future) are trying to monetize a great little app that's been working beautifully for a while - for free ... The thing is, even if they did try to monetise such an app, it's doubtful it'd actually generate any major revenue streams. The whole messenger thing is still very much a low volume niche product that isn't available on all handsets. If messenger was ever preinstalled and widely available on the ubiquitous Nokia's and Sony Ericssons of the world, it might take off, especially if the school kids and local hoodies adopt it. In contrast, SMS is a long established, high volume, high profit margin cash cow, widely in use and available to all that costs the operator a fraction of a penny to offer. In other words, if Orange were really trying to boost their coffers, they could have come up with some far more lucrative (and probably more hairbrained) scheme to really generate the cash flows instead of hammering a little used albeit useful app. The whole sorry debacle smacks of previous Orange blunderings such as trying to segment the market via Animal Tariffs (mine's Cock & Bull, what's yours?) and the rounding up of call charges to "simplify the pricing". Regards, Dark Horse This post has been edited by Dark Horse: May 6 2008, 09:42 |
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May 6 2008, 10:44
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#32
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Regular Group: Posters Posts: 136 Joined: 20th November 2006 Member No.: 214,896 Device(s): SPV C600 |
Another genius idea from Orange. You'd of thought they'd lost enough customers to t-mobile already but seems they haven't quite finished yet. When will they learn? All this promotion will do is push even more people away from Orange rather than get them to join up. Who in their right mind would pay for something which is not only free, but should actually be on the phone anyway? So all Orange have done is remove the software, stick their name in front of it and now want money for the luxury? They could've at least designed their own software rather than just so blatantly try to charge us for something which is free. It seems clear that Orange presume all of their customers are complete cretins who will pay whatever they ask even though most networks offer not only far better deals but certainly better customer service.
So congratulations Orange, another complete balls up. I wish these people would go out of business for the shameful way they treat customers |
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May 6 2008, 10:52
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#33
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Regular Group: Posters Posts: 89 Joined: 26th November 2003 From: London Member No.: 22,219 Device(s): Vario III + WnW Pro |
on the list of compatible handsets it doesn't actually include any windows mobile devices....
thinking about it - do you think that the whole reason that Orange has such uncompetitive data pricing (standard is £8 for 30MB vs the GBs offered by others) was just so that they could launch this product? This post has been edited by WILBUR: May 6 2008, 10:56 |
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May 6 2008, 10:58
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#34
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 Come on you Horns!  Group: News Team Posts: 412 Joined: 22nd May 2004 From: Wheathampstead Member No.: 44,098 Device(s): T-Mobile Vario 3 |
Does anyone know if there are official stats of number of personal plans taken out with each provider, and if year on year stats are available for this? I would be interested to know how many people have left orange over the years. I used to love them but ever since the debacle over my m2100 and then their less than actractive data plans, and now price plans only suitable for infant school children and farmers, I moved to orange in 2006, and have never looked back. Oranges customer services were awful when I left as compared to being brilliant when I started with them in 2000.
T-mobile now are like the orange I used to have. Semi helpful customer service, with people who know what they are talking about, able to do something for you normally without passing you between 7 different departments. Has anyone ever been able to speak to orange and get answers from them or are they now an entity who do not do press anymore? Phill -------------------- www.watfordfc.com
www.thehornets.net |
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May 6 2008, 12:21
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#35
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Enthusiast Group: Posters Posts: 192 Joined: 25th April 2003 From: NW London UK Member No.: 5,056 |
All I can say is I'm glad I moved to 3!
I get all my MSN, Ebay, Facebook, Yahoo, Google usage thrown in for free... not to mention Skype usage. I then just pay £5/mth for any additional internet usage on the Internet Max Add-on and I'm laughing.... T-Mo isn't the only provider out there with great deals. Plus I got a USB modem at half price. So all in I'm on the 1100 xmins/mth, 300 3 mins, all the internet access (£25) plus a USB modem (giving me 7GB/mth for £12.5). Can't complain... OCS retentions had nothing to offer me... This post has been edited by Saif: May 6 2008, 12:22 |
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May 6 2008, 13:59
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#36
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Newbie Group: Posters Posts: 21 Joined: 29th January 2004 From: West Mids Member No.: 30,547 Device(s): Orange E650, S620 backup :) |
They talked about this along time ago, I worked for a company that did work for O we built there first huge video phone. They were developing an orange messenger app about 5+ years ago, Now there smoking crack and trying to charge us more. I really think after 13years with O its time to move on.
The only reason I stay is for magic numbers. -------------------- JasonP
ex Locust user! |
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May 6 2008, 14:47
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#37
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Newbie Group: Posters Posts: 7 Joined: 24th February 2005 Member No.: 112,975 Device(s): C500 |
Come on be fair guys - Orange have come up with and designed a whole new "Orange Messenger" - this must be completely different and provide a lot of extra functionality to the free MS Live Messenger which isn't already free, and I'm sure will be much better!
Hang on - what ever Orange are smoking is drifting over here and making me talk b*****s too! How is there not someone at Orange doing even just a little bit of market research? Or even just taking a cheeky look at their competitors price list? I remember free 0800 numbers, free insurance, 24hour customer support, Orange Everyphone, talking to OCS techincal guys, dual SIM, 12 month contracts, changing my tariff to an Orange Price Match every month (my favourite) and playing Snake on my Nokia 702! I know no-one else offers these - but that is always why I chose Orange over them! This post has been edited by mosschops: May 6 2008, 14:51 |
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May 6 2008, 17:36
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#38
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Regular Group: Posters Posts: 108 Joined: 26th September 2007 Member No.: 304,237 Device(s): MDA Vario II |
QUOTE(Sadlybrokeboy @ May 5 2008, 17:33) It's totally crazy that Orange think this will work!! Whos' advising them? The same PR agency as Gordon Brown? Jeeeez - as soon as this contract is up I may just ditch Orange!! Matt LMAO!!! |
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May 7 2008, 11:36
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#39
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Regular Group: Posters Posts: 78 Joined: 26th August 2004 From: London Member No.: 54,272 Device(s): SPV M5000 |
Hi,
Orange are offering a 250MB for £8 which aint bad - trouble is you have to have known about it before starting a new contract cos they dont offer it generally. I think it a business tariff that they are now offering (if you know about it) to personal customers. Matt -------------------- Psion Series 3 -> Palm M505 -> Ipaq 3660 -> Ipaq 3970 -> Ipaq 5555 -> SPV E200 -> SPV M2000 -> SPV M5000
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May 7 2008, 11:57
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#40
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Peanut Brain Group: MoDaCo Plus Posts: 6,266 Joined: 10th September 2004 From: Surrey, England Member No.: 56,072 Device(s): Athena, Qtek 8500 |
QUOTE(matt1971 @ May 7 2008, 12:36) Hi, Orange are offering a 250MB for £8 which aint bad - trouble is you have to have known about it before starting a new contract cos they dont offer it generally. I think it a business tariff that they are now offering (if you know about it) to personal customers. Matt That's better - but 250Mb is still not enough and still doesn't help with this messenger business! -------------------- He who asks a question looks foolish for 5 minutes. He who doesn't ask a question remains foolish forever.
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