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 HTC Diamond finally available to buy on the Orange website
barkythedog
post Jul 10 2008, 08:08
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i have no idea but it should be fun, either way i get the phone i want albeit with a new number, but i can't believe how they are treating there long serving loyal customers


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smartmove08
post Jul 10 2008, 08:23
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No, you can't port Orange to Orange. Best thing to do is port your number to a PAYG provider (Virgin seem to deal with PAC's quickest) and then port back again to Orange on the new contract.
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highlorddave
post Jul 10 2008, 08:26
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QUOTE(barkythedog @ Jul 10 2008, 09:08) *
i have no idea but it should be fun, either way i get the phone i want albeit with a new number, but i can't believe how they are treating there long serving loyal customers


i asked about porting orange to orange if i obtained the phone over the net from the orange shop and was told this is not possible, im unhappy about being treated differently for being an exhisting customer when i could clearly get the phone immediatly if i was a new customer. I had the same thing happen when i got my c600 years back, had to wait 2 weeks more to get it on upgrade. It would be nice if orange made more of an effort for those who have stuck with them (even when their data plans where years behind the competition)
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smartmove08
post Jul 10 2008, 08:30
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QUOTE(highlorddave @ Jul 10 2008, 09:26) *
i asked about porting orange to orange if i obtained the phone over the net from the orange shop and was told this is not possible, im unhappy about being treated differently for being an exhisting customer when i could clearly get the phone immediatly if i was a new customer. I had the same thing happen when i got my c600 years back, had to wait 2 weeks more to get it on upgrade. It would be nice if orange made more of an effort for those who have stuck with them (even when their data plans where years behind the competition)



I've generally found all operators to act pretty much in the same way with regards to the deals they will offer existing customers who are at the end of the contract. Much like banks!
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rawly
post Jul 10 2008, 08:34
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Orange seem to be very competitive with this handset. I never get 18 month contracts now, as I usually want to change my handset sooner than that!

Oranges, 12 Months, are suprisingly Low as well for the handset.

12 Months on their £20 per month Dolphin 35 is still only £129.99.
12 Months on their £33 Dolphin 35 is only £39.99.

For some reason no unlimited browsing with 12 month plans! Boo Hoo!

This post has been edited by rawly: Jul 10 2008, 08:34
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barkythedog
post Jul 10 2008, 08:39
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QUOTE(smartmove08 @ Jul 10 2008, 09:23) *
No, you can't port Orange to Orange. Best thing to do is port your number to a PAYG provider (Virgin seem to deal with PAC's quickest) and then port back again to Orange on the new contract.

ah well just have a new number then


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blackhorse
post Jul 10 2008, 08:48
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The diamond launched in retail today
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barkythedog
post Jul 10 2008, 08:51
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presumerably for new customers only


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Paul (MVP)
post Jul 10 2008, 08:58
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QUOTE(rawly @ Jul 10 2008, 09:34) *
12 Months on their £33 Dolphin 35 is only £39.99.

That's a good deal, unlimited browsing caveat aside?

P


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barkythedog
post Jul 10 2008, 09:23
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so has anyone managed to upgrade?


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Shuflie
post Jul 10 2008, 09:41
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QUOTE(barkythedog @ Jul 10 2008, 09:39) *
ah well just have a new number then

Don't forget to actually port your old number somewhere else or cancel the old contract, you will be paying for two contracts until you get it sorted.


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Bigbaker
post Jul 10 2008, 09:46
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Just spoke with 2 Orange shops local to me, 1 has had there delivery but no Diamonds, the other shop there delivery hasnt turned up as yet, I will get a call either way if they get some or not. He is not sure if they will be handsets to upgrade to tho (sim dependant in the box).
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jdaco6
post Jul 10 2008, 09:47
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QUOTE(barkythedog @ Jul 10 2008, 09:23) *
so has anyone managed to upgrade?



Yes! Executive team are doing somthing called a 'backdoor upgrade' whereby they sign it all up as a new contact then port everything over and cancel the temp contact once the phone has arrived! Go Executive's!
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Bigbaker
post Jul 10 2008, 09:52
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Its there way in gaining back all the customers they have lost i suppose. not good tho when 3g iphone is due tomorrow.
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foxcot
post Jul 10 2008, 11:48
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Why is the Orange website ALWAYS down? Never inspires me with confidence.


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rupert_hollom
post Jul 10 2008, 11:52
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QUOTE(barkythedog @ Jul 10 2008, 10:23) *
so has anyone managed to upgrade?


Was told that it wouldn't be available until next week on upgrades, as it was still testing, even though it is available to buy new - might give them another call to see if someone else knows anything different...
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steve_smith
post Jul 10 2008, 12:23
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I've just placed my order online (to save me £5 a month) - coming back to Orange having been with T-Mobile for 4 or 5 years. Sweating it out a bit on battery life, just hoping its not going to be as bad a I think smile.gif

Out of interest, they confirmed to me that the Racoon 35 tarriff offers unlimited (capped at 500Mb per month) internet browsing for the life of the contract. There seems to be a lot of doubt on Orange's own website about this! When you click through to order it offers you the opporunity to sign up for 30Mb of data at £8 a month extra biggrin.gif

I also spoke to T-Mobile when getting my PAC. Retensions said the Compact IV is coming out on Monday and that if I held on they could do me a deal. However, they couldn't compete with the Racoon 35 tarriff's free unlimited anytime landline calls (which swung it for me, because I call a lot of landline numbers during the day for work).

Orange gave the impression that stock was limited by the way.
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1straven
post Jul 10 2008, 14:30
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Retentions have it now btw.

Just upgraded early on my contract ( I was in the 17th month)

600 minutes
Unlimited Texts
Unlimited Data
Free Diamond

£25 per month on a 18 month contract. Cant really argue with that.
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highlorddave
post Jul 10 2008, 14:49
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just got my upgrade

dolphine 35 + free diamond + 10% off my bill for life
im pretty happy as i was not expecting to get the phone till well after the 14th
should be delivered tommorow, then all i need to do is invalidate the warranty with TLR ROM and i will be good to go smile.gif
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~Rob
post Jul 10 2008, 14:53
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I wish I'd phoned up now. Never mind. I don't have to give that many people my new number
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