How to revive the phone after 1.6 update crash |
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 Jan 23 2004, 22:52
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#21
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 Staff Team Leader  Group: Admin Team Posts: 16,531 Joined: 24th November 2002 From: Southampton Member No.: 53 Device(s): C550 and JasJar  |
Welcome to the site
QUOTE maybe you can put inside direct your original version but its important terminate process wcescoom.exe You do not have to terminate this, but it's good to know you had to. -------------------- Smartphone and PocketPC History
SPV, E100, E200, C500, C550, C600 (MoDaCo Edition), MPX200, MPX220, MIO8380, Voq Pro, Lobster 700, JasJar, Vario  New and updated Smartphone History Life's too fast can I get off and walk for a bit? I used to be top poster....... |
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Feb 19 2004, 12:47
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#22
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Newbie  Group: Posters Posts: 5 Joined: 16th February 2004 From: Gloucester, England Member No.: 32,554 Device(s): XDA Orbit 2 |
OK, I have rerun the ROM update & all I get is the box saying it is checking my SPV.
The Canary screen is showing USB in the bottom left of the screen. I have killed the ActiveSync process. I have diabled my firewall, AV & internet connection. I have booted the phone in the cradle, out of the cradle, & the PC with the phone both in & out of the cradle. My phone is the original model SPV, my OS is Windows XP Pro. Any other ideas much appreciated before I have to send this baby off for a week or so for a warranty fix. Thanks Eddie |
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Feb 20 2004, 02:06
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#23
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Staff Team Leader Group: Admin Team Posts: 16,531 Joined: 24th November 2002 From: Southampton Member No.: 53 Device(s): C550 and JasJar |
Try a different USB port is the next thing as I think you have done everything else except run the update on another PC.
In rare circumstances running the update on another, for use of a better word "clean" PC has fixed the problem and enabled to update to work correctly. -------------------- Smartphone and PocketPC History
SPV, E100, E200, C500, C550, C600 (MoDaCo Edition), MPX200, MPX220, MIO8380, Voq Pro, Lobster 700, JasJar, Vario New and updated Smartphone History Life's too fast can I get off and walk for a bit? I used to be top poster....... |
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Feb 25 2004, 11:52
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#24
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Newbie Group: Posters Posts: 25 Joined: 19th February 2004 From: City of Golden Friendship Member No.: 33,166 |
dude, i did these steps to change from Smart1.7 to orange 1.6:
1. install smart and orange to you computer( do not perform an upgrade yet on each installation). 2. copy c:program filesruu_org_uknk.nbf to c:program filesruunk.uk ( notice the file extension and location) 3. open c:program filesruunk.uk in your hex editor and replace "ORG_UK -1.61-4f97bf0" with "SMT_USA -1.70.13-350d044" (with out quotes) and then save it. 4. run the smart 1.7 upgrade from c:program filesruuSmartUpgradeUt.exe until you reach "upgrade version 1.7 to 1.7". rename c:program filesruunk.nbf to c:program filesruunk.smart. rename c:program filesruunk.uk to c:program filesruunk.nbf and then press next. this is to bypass the checksum checking for smart. continue with the upgrade as usual. 5. boot to canary mode(check other posting how to do it) 6. run the orange 1.6 upgrade from c:program filesruu_org_ukCaUpgradeUt.exe. 7. run spvunlock2 to sim unlock you sap. 8. your done. but i got stuck at step 6. when i ran the 1.6 update, it only says that it cannot read the ROM or it is corrupted and i should download again. but i did and the result is still the same. my phone does not turn on, but i can turn on to canary mode only. btw, canary version is now 1.10. what should i do? help?? -------------------- Make Love
Not Babies |
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Feb 26 2004, 21:31
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#25
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Staff Team Leader Group: Admin Team Posts: 16,531 Joined: 24th November 2002 From: Southampton Member No.: 53 Device(s): C550 and JasJar |
Don't play with hex editors as you can kill your phone if you make a mistake
EDIT problem above sorted out. -------------------- Smartphone and PocketPC History
SPV, E100, E200, C500, C550, C600 (MoDaCo Edition), MPX200, MPX220, MIO8380, Voq Pro, Lobster 700, JasJar, Vario New and updated Smartphone History Life's too fast can I get off and walk for a bit? I used to be top poster....... |
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Mar 20 2004, 23:46
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#26
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Newbie Group: Posters Posts: 17 Joined: 27th December 2002 Member No.: 1,436 Device(s): SPV C500 |
I have had the same problem with my phone. I just could not get it to connect on my desktop so I tried the laptop and it seems to work. If nothing else works try another computer - its the only thing that sorted my problem out.
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Mar 24 2004, 07:43
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#27
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Newbie Group: Posters Posts: 32 Joined: 28th January 2004 Member No.: 30,411 |
Can i just confirm that this method works for an E200 update crash
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Mar 24 2004, 21:24
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#28
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Staff Team Leader Group: Admin Team Posts: 16,531 Joined: 24th November 2002 From: Southampton Member No.: 53 Device(s): C550 and JasJar |
Possibly but when this topic was made only the SPVE100 existed. Also I have not tested it on the E200 with the E200 update.
-------------------- Smartphone and PocketPC History
SPV, E100, E200, C500, C550, C600 (MoDaCo Edition), MPX200, MPX220, MIO8380, Voq Pro, Lobster 700, JasJar, Vario New and updated Smartphone History Life's too fast can I get off and walk for a bit? I used to be top poster....... |
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Mar 31 2004, 16:33
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#29
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Newbie Group: Members Posts: 1 Joined: 31st March 2004 Member No.: 38,345 |
My SPV froze for some unknown reason - was using internet explorer - and never woke up. I removed the battery to reboot but it is now freezing on the opening Sunset image. :oops:
I can get to the Canary screen but what do I do now as this wasn't an update crash? |
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Apr 1 2004, 06:13
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#30
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Staff Team Leader Group: Admin Team Posts: 16,531 Joined: 24th November 2002 From: Southampton Member No.: 53 Device(s): C550 and JasJar |
Welcome to the site
What you need to do is a Hard Reset this should fix your problem 
Remember the first time after a Hard Reset the phone takes a while to boot up as it has to rewrite the IPSM. Also doing this you will need to resync your contacts and reinstall your apps. -------------------- Smartphone and PocketPC History
SPV, E100, E200, C500, C550, C600 (MoDaCo Edition), MPX200, MPX220, MIO8380, Voq Pro, Lobster 700, JasJar, Vario New and updated Smartphone History Life's too fast can I get off and walk for a bit? I used to be top poster....... |
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Apr 8 2004, 20:52
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#31
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Newbie Group: Members Posts: 1 Joined: 7th April 2004 Member No.: 39,133 |
After 1.6 ROM upgrade failure my SPV shows a white screen with the words "Card Found", I can not access Canary screen or in fact do anything else with the keys. Orange support was some what lacking, telling me they do not offer PC support! Is my phone dead in the water?
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Apr 8 2004, 21:16
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#32
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Staff Team Leader Group: Admin Team Posts: 16,531 Joined: 24th November 2002 From: Southampton Member No.: 53 Device(s): C550 and JasJar |
It should only show card found if you are doing a hard reset.
If you power on with only pressing the power button what happens? -------------------- Smartphone and PocketPC History
SPV, E100, E200, C500, C550, C600 (MoDaCo Edition), MPX200, MPX220, MIO8380, Voq Pro, Lobster 700, JasJar, Vario New and updated Smartphone History Life's too fast can I get off and walk for a bit? I used to be top poster....... |
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Apr 19 2004, 17:20
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#33
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Newbie Group: Posters Posts: 35 Joined: 15th April 2004 Member No.: 39,987 |
Hi all,
Not sure if this of any help but recently tried to simunlock my SPV classic as well as decert. The sim unlock proved to be a nightmare after upgrading the rom from 1.3 something to latest 1.6 Phone would play ball wiht my orange sim but didn't want to know with my vodaphone. RE-ran sim unlock. Same problem It came up with sim pin unlock OK but then went to sim unlock code and immediately came up with "invalid code.......wait 480 seconds". Did this several times and was beginning to despair as even partners orange card and vodaphone card produced the same as now did my orange card originally in the phone ! Finally powered off and left phone alone for 15 minutes and tried again. Hey presto it did things in the right order i.e. asked for sim unlock code first ! Then asked for sim pin code. I'm now wondering if this has something to do more with the bootloader version. On my E100 had no problems at all btu boot loader is v.98. On the SPV it's version 1 something. Perhaps someone more technical can shed some light. Now working as expected with any sim card. |
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Jul 6 2004, 10:08
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#34
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Newbie Group: Posters Posts: 42 Joined: 1st July 2004 Member No.: 48,244 |
i'm doing this as we speak, using the update from the orange website.
at the moment, and for the past few minutes, i've had a screen that says QUOTE Checking the information on your SPV, please wait...
Please don't disconnect your SPV from your PC or the power supply until the upgrade has completed. how long should this take? the phone has gone from "card found" to "press any key to enter bootloader" (which i didnt do) and now it's on the canary screen. |
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Jul 6 2004, 12:40
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#35
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Staff Team Leader Group: Admin Team Posts: 16,531 Joined: 24th November 2002 From: Southampton Member No.: 53 Device(s): C550 and JasJar |
If it stays like this for a long time, leave the phone connected
to the pc then reboot your pc. Once the pc has restarted turn off any firewalls you may have running and then rerun the update. -------------------- Smartphone and PocketPC History
SPV, E100, E200, C500, C550, C600 (MoDaCo Edition), MPX200, MPX220, MIO8380, Voq Pro, Lobster 700, JasJar, Vario New and updated Smartphone History Life's too fast can I get off and walk for a bit? I used to be top poster....... |
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Jul 23 2004, 09:54
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#36
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Newbie Group: Posters Posts: 9 Joined: 26th May 2004 Member No.: 44,526 |
I am using the oringinal Orange SPV phone and I tried to upgrade the rom top version 1.35.
Half way through the process i got an error message stating that an error had occured and I had to disconnect the battery from the phone and leave it for 30 seconds before reconnecting and turning the phone on again. Then run the utility again. But now all I get when I turn the phone on is the bootloader screen asking me to press any key to enter bootloader mode. I have disconnected the battery and all I get is the same thing. Is there anyway I can fix the orange SPV? Thanks Abdul |
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Jul 30 2004, 04:09
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#37
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Staff Team Leader Group: Admin Team Posts: 16,531 Joined: 24th November 2002 From: Southampton Member No.: 53 Device(s): C550 and JasJar |
Run the update from the canary screen.
Why would you want to downgrade to 1.35? the current Orange update is for the SPVe100 is 1.6 -------------------- Smartphone and PocketPC History
SPV, E100, E200, C500, C550, C600 (MoDaCo Edition), MPX200, MPX220, MIO8380, Voq Pro, Lobster 700, JasJar, Vario New and updated Smartphone History Life's too fast can I get off and walk for a bit? I used to be top poster....... |
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Aug 24 2004, 12:21
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#38
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Newbie Group: Members Posts: 1 Joined: 24th August 2004 Member No.: 53,995 |
QUOTE Run the update from the canary screen.
Why would you want to downgrade to 1.35? the current Orange update is for the SPVe100 is 1.6 I am in the same boat, the phone will only boot to bootloader/canary screen do not seem to be able to connect via PC as upgrade fails with connection error? How do I update from the canary screen? is there a way to copy stuff to card from other phone and copy it back that way??? HELP!!!! |
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Aug 24 2004, 12:42
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#39
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Staff Team Leader Group: Admin Team Posts: 16,531 Joined: 24th November 2002 From: Southampton Member No.: 53 Device(s): C550 and JasJar |
As lng as you can get to the canary screen your phone can be
bought back to life. Have you have tried placing your phone in the cradle while in the canary mode, then reboot the PC and switch off your firewall. Then try the update again. If this then fails run the update on another PC. -------------------- Smartphone and PocketPC History
SPV, E100, E200, C500, C550, C600 (MoDaCo Edition), MPX200, MPX220, MIO8380, Voq Pro, Lobster 700, JasJar, Vario New and updated Smartphone History Life's too fast can I get off and walk for a bit? I used to be top poster....... |
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Feb 4 2005, 13:04
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#40
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 Regular  Group: Posters Posts: 75 Joined: 4th June 2003 From: Birmingham Member No.: 7,382 Device(s): E200 |
Hi people worlds best accidental SPV killer here, :shock:
 , But I got my E200 ran the update and fried the ROM! (Had the phone less than an hour), This can be done. I had Orange on the phone (landline) for about an hour before their head of repairs agreed the phone was dead, The second phone I got read this page closely and update ran fine so I say before running the update read the pages on how to do it, Cheers for all the above info lads.
-------------------- I Was A Nokia Lover But Now SPV All The Way! :twisted: I Only Wish To Fail Life
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