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 Dec 10 2007, 10:56
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#1
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 Newbie  Group: Posters Posts: 9 Joined: 16th April 2007 Member No.: 247,517 Device(s): O2 Orbit 2  |
If i sync with a cable to my comp i have the option of using HTML emails but when i change to sync over the air the option is greyed out and i can only use plain text. Anyone know how to fix this.
Thanks James |
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Dec 10 2007, 11:15
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#2
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 Diehard  Group: Posters Posts: 339 Joined: 12th April 2004 From: Scotland Member No.: 39,595 Device(s): Touch Dual |
thats easy! go to activesync on phone then options. you will see settings for server and computer. highlight email on either and select settings from right button. one setting is html email.
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Dec 10 2007, 12:19
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#3
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Newbie Group: Posters Posts: 9 Joined: 16th April 2007 Member No.: 247,517 Device(s): O2 Orbit 2 |
Thats the problem when i go to that screen its greyed out and says plain text it wont let me click on it and select HTML.
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Dec 10 2007, 12:33
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#4
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NeilM  Group: Posters Posts: 762 Joined: 26th September 2006 From: Saffron Walden, Essex Member No.: 207,744 Device(s): HTC Athena; O2 Orbit 2 |
You can only get HTML Email over the air if you connect via a Microsoft Exchange hosted email account. I think there are some other subscription based services that do it, but not in the built-in application
-------------------- NeilM: Site Moderator and Reviewer on 4WinMobile
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Dec 10 2007, 14:05
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#5
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Newbie Group: Posters Posts: 9 Joined: 16th April 2007 Member No.: 247,517 Device(s): O2 Orbit 2 |
Yup we are using exchange hosted account.
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Dec 10 2007, 15:31
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#6
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NeilM Group: Posters Posts: 762 Joined: 26th September 2006 From: Saffron Walden, Essex Member No.: 207,744 Device(s): HTC Athena; O2 Orbit 2 |
QUOTE(jamesdisco @ Dec 10 2007, 14:05)  Yup we are using exchange hosted account. Is it Exchange 2003 SP2? Earlier versions won't do HTML to mobiles. If it is, has the administrator set the priviledges correctly to allow mobile HTML email? -------------------- NeilM: Site Moderator and Reviewer on 4WinMobile
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Dec 10 2007, 16:23
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#7
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Newbie Group: Posters Posts: 9 Joined: 16th April 2007 Member No.: 247,517 Device(s): O2 Orbit 2 |
yep its 2003 SP2 we are getting mail as it arrives. i cant see any options in exchange to enable HTML tho.
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Dec 10 2007, 20:18
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#8
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NeilM Group: Posters Posts: 762 Joined: 26th September 2006 From: Saffron Walden, Essex Member No.: 207,744 Device(s): HTC Athena; O2 Orbit 2 |
In that case it's beyond my knowledge base
 If you don't get any response here, I'd try a shot of the question on 4WinMobile, as a number of my moderator colleagues over there have their own hosted Exchange servers, and can probably advise how to proceed. -------------------- NeilM: Site Moderator and Reviewer on 4WinMobile
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Dec 11 2007, 14:49
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#9
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Newbie Group: Posters Posts: 9 Joined: 16th April 2007 Member No.: 247,517 Device(s): O2 Orbit 2 |
QUOTE(Neil5459 @ Dec 10 2007, 20:18) In that case it's beyond my knowledge base If you don't get any response here, I'd try a shot of the question on 4WinMobile, as a number of my moderator colleagues over there have their own hosted Exchange servers, and can probably advise how to proceed. Thanks Neil i'll have a trip over there. |
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Dec 11 2007, 20:38
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#10
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NeilM Group: Posters Posts: 762 Joined: 26th September 2006 From: Saffron Walden, Essex Member No.: 207,744 Device(s): HTC Athena; O2 Orbit 2 |
QUOTE(jamesdisco @ Dec 11 2007, 14:49) Thanks Neil i'll have a trip over there. Sorry James- I misdirected you earlier  To get Push Email on WM6 you need Exchange Server 2003 SP2 To get HTML Push Email on WM6 you need Exchange Server 2007 -------------------- NeilM: Site Moderator and Reviewer on 4WinMobile
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Dec 12 2007, 11:35
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#11
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Diehard Group: Posters Posts: 339 Joined: 12th April 2004 From: Scotland Member No.: 39,595 Device(s): Touch Dual |
Yep, that's a good point - I did only changed the settings on my Graphite once I had a decent data tariff. That was after I updated my 4smartphone account to Exchange 2007.
-------------------- SPVE200>>MPX200>>MPX220>>XDA IQ>>XDA Graphite>>Touch Dual
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Dec 18 2007, 15:38
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#12
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 The Main Man  Group: Admin Team Posts: 18,800 Joined: 6th November 2002 From: Norwich, UK Member No.: 1 Device(s): MDA Vario III |
Yus, Exchange 2007 is required.
P -------------------- Paul O'Brien - Microsoft MVP, Mobile Devices, MoDaCo.network Founder. Read my Blog or get your own on MoDaCo! Free 2.25GB online backup from Mozy... Click here for details! MACHEIST IS BACK! Click Here to check out the uber-bundle of apps for you Mac! Check out MUPromo bundle too :D |
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Dec 21 2007, 09:00
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#13
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Newbie Group: Posters Posts: 9 Joined: 16th April 2007 Member No.: 247,517 Device(s): O2 Orbit 2 |
Thanks guys i was just about to update the thread as id found the answer, but as usual someone had beaten me to it.
I dont think we'll be moving to exchange 2007 anytime some unfortunately. |
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