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 HELP ! The phone never wakes up from stand-by
zagzag99
post Nov 12 2008, 07:53
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All of a sudden the OMNIA goes into power off and nothing will wake it up.
No button and no power button
only soft rest.
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balles
post Nov 12 2008, 08:49
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Same problem here... we can maybe create a kind of supportive club for this problem? biggrin.gif
It's better to smile than to cry.

In my case, the phone does not really goes to stand-by, it actually turns off. Can you please make a call to your phone and verify if it wakes up? In my case it is off.
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pp56825
post Nov 12 2008, 09:28
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same here,
yesterday my battery was fully discharge, after i switch it to charger it does not start charging i need to soft reset it.


This post has been edited by pp56825: Nov 12 2008, 09:29
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pp56825
post Nov 12 2008, 09:38
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QUOTE(pp56825 @ Nov 12 2008, 11:28) *
same here,
yesterday my battery was fully discharge, after i switch it to charger it does not start charging i need to soft reset it.


after i set all power battery settings to none, after that i do soft reset, turn again all settings on like previews and do softreset i'm able to wakeup my
device smile.gif try it and confirm that this is it.
i have olso uninstall few application in panic smile.gif
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zagzag99
post Nov 12 2008, 09:52
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QUOTE(balles @ Nov 12 2008, 10:49) *
Same problem here... we can maybe create a kind of supportive club for this problem? biggrin.gif
It's better to smile than to cry.

In my case, the phone does not really goes to stand-by, it actually turns off. Can you please make a call to your phone and verify if it wakes up? In my case it is off.



It looks like turned off, won't react to nothing (not even AC plug-in)
But when I try calling it I can hear the static interference it makes to my computer speakers.
But it won't ring or show sign of living.

Have you installed something these past day ?

I think the only stuff I installed were:
1. Voice Command (and removed it afterwards)
2. SRS WOW
3. Teeter game (and some other games of HTC that didn't work and I uninstalled them)


This post has been edited by zagzag99: Nov 12 2008, 09:53
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balles
post Nov 12 2008, 09:57
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Thanks for the information. It does not work for me.
Retrieving the battery also helps, but temporary. If you charge the problem raises again.

Can you try charging and check if it reproduces?
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pp56825
post Nov 12 2008, 09:59
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QUOTE(zagzag99 @ Nov 12 2008, 11:52) *
It looks like turned off, won't react to nothing (not even AC plug-in)
But when I try calling it I can hear the static interference it makes to my computer speakers.
But it won't ring or show sign of living.

Have you installed something these past day ?

I think the only stuff I installed were:
1. Voice Command (and removed it afterwards)
2. SRS WOW
3. Teeter game (and some other games of HTC that didn't work and I uninstalled them)


i have install SRS WOW last night, and after that i face this issue.
after installation of teeter game everything was fine.
one of the uninstalled app was SRS WOW! maybe this is it.


This post has been edited by pp56825: Nov 12 2008, 10:00
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balles
post Nov 12 2008, 09:59
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QUOTE(zagzag99 @ Nov 12 2008, 10:52) *
It looks like turned off, won't react to nothing (not even AC plug-in)
But when I try calling it I can hear the static interference it makes to my computer speakers.
But it won't ring or show sign of living.

Have you installed something these past day ?

I think the only stuff I installed were:
1. Voice Command (and removed it afterwards)
2. SRS WOW
3. Teeter game (and some other games of HTC that didn't work and I uninstalled them)


Yes, I installed SRS WOW with the instructions of sector. Can you confirm this point pp56825?
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pp56825
post Nov 12 2008, 10:07
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QUOTE(balles @ Nov 12 2008, 11:59) *
Yes, I installed SRS WOW with the instructions of sector. Can you confirm this point pp56825?


Same me sad.gif uninstall it now and check if it will help. it looks that it help in my case.
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balles
post Nov 12 2008, 10:11
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QUOTE(pp56825 @ Nov 12 2008, 11:07) *
Same me sad.gif uninstall it now and check if it will help. it looks that it help in my case.


OK, good news (I hope, at least!). After hard-resetting it seems to work. Keep away from SRS WOW! biggrin.gif
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Mirciulica
post Nov 12 2008, 10:19
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I don't have the SRS WOW installed and still face from time to time this situation ... huh.gif
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balles
post Nov 12 2008, 10:23
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QUOTE(balles @ Nov 12 2008, 11:11) *
OK, good news (I hope, at least!). After hard-resetting it seems to work. Keep away from SRS WOW! biggrin.gif


More info... I restored a backup quite close to my install of SRS WOW (the same day in fact), and it works again. I'm quite sure about the effects of SRS WOW on my phone.

Can others confirm?
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balles
post Nov 12 2008, 10:25
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QUOTE(Mirciulica @ Nov 12 2008, 11:19) *
I don't have the SRS WOW installed and still face from time to time this situation ... huh.gif


Strange... at least in my case, my hard reset "proves" that it is linked to an installed piece of software.
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zagzag99
post Nov 12 2008, 11:00
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QUOTE(balles @ Nov 12 2008, 12:23) *
More info... I restored a backup quite close to my install of SRS WOW (the same day in fact), and it works again. I'm quite sure about the effects of SRS WOW on my phone.

Can others confirm?



I just did uninstall to the SRS , an hour ago... since then the phone was in my pocket with the Power Settings of "Turn Device Off" after 3 minutes.
I can confirm that the phone is still active and kicking.

So stay away from SRS !
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blackers2005
post Nov 13 2008, 21:47
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QUOTE(zagzag99 @ Nov 12 2008, 11:00) *
I just did uninstall to the SRS , an hour ago... since then the phone was in my pocket with the Power Settings of "Turn Device Off" after 3 minutes.
I can confirm that the phone is still active and kicking.

So stay away from SRS !


Don't believe it's just SRS, this whole topic has come up many times before - try searching on "omnia black screen of death".
I've had this problem since I got my phone - in fact Orange are due to replace it tomorrow! I have found that switching off the Wifi improves the situation if not completely fixing it. huh.gif
Although the phone is being changed I believe it will only be a ROM update which will fix it completely.
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saznpins
post Nov 13 2008, 22:00
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I've had this problem too, sometimes more often and sometimes less depending on the ROM I have installed at any given moment. I agree that it will most likely be a ROM update from Samsung that fixes the problem for good.


--------------------
Sarah - mama of two, sys admin and collecter of phones
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fergusso
post Nov 16 2008, 14:41
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guys it is SRS that's causing this problem. at first I can't figure out what it is so I uninstalled a few programs, still the same thing. then SRS ..... and then I put back the original registry files, and it is working again. 100% it is SRS that is causing the problem.
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vlodek
post Nov 16 2008, 15:39
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QUOTE(fergusso @ Nov 16 2008, 14:41) *
guys it is SRS that's causing this problem. at first I can't figure out what it is so I uninstalled a few programs, still the same thing. then SRS ..... and then I put back the original registry files, and it is working again. 100% it is SRS that is causing the problem.



In my case it was the SPB Shell . Since i restored the backup before SPB installation
it works again well.


This post has been edited by vlodek: Nov 16 2008, 15:40
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balles
post Nov 16 2008, 16:31
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QUOTE(vlodek @ Nov 16 2008, 16:39) *
In my case it was the SPB Shell . Since i restored the backup before SPB installation
it works again well.


I don't think that it is really Spb Shell, because I use it and I have no problem. There must be another hidden reason.
SRS WOW causes the problem, there is no doubt about it (according to my experience and other's also), but it is also true that it is not the only reason.

I have noted that some GPS programs also produces this behaviour when the phone goes to standby while these programs are running (GPSGate, for instance).

And you can also add Talkonaut to the list of reasons.
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vlodek
post Nov 16 2008, 17:01
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QUOTE(balles @ Nov 16 2008, 16:31) *
I don't think that it is really Spb Shell, because I use it and I have no problem. There must be another hidden reason.
SRS WOW causes the problem, there is no doubt about it (according to my experience and other's also), but it is also true that it is not the only reason.

I have noted that some GPS programs also produces this behaviour when the phone goes to standby while these programs are running (GPSGate, for instance).

And you can also add Talkonaut to the list of reasons.


In my case definitly the direct cause was SPB Shell . I Repeated it sever times. But maybe also it was some combination of the Shell with ather application.
But i didn't try to uninstall everything and install only the Shell.
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