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 tomtom and spv m500
jason76
post Aug 4 2005, 20:59
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got tomtom5 working with mda compact fine but m500 does not connect to the to the gps when in tomtom. i thought theese were the same phone. all settings and files are identical. any ideas anyone.
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awarner (MVP)
post Aug 4 2005, 21:03
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Without knowing what you are actually doing, the first and most imporant part is to remember to start the GPS unit first before starting up TomTom.


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zuul
post Aug 5 2005, 14:11
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QUOTE(awarner [MVP] @ Aug 4 2005, 22:03)
Without knowing what you are actually doing, the first and most imporant part is to remember to start the GPS unit first before starting up TomTom.
*


I've got the same problem. I've installed my tomtom software and it is fine. I've bonded the gps and the phone is happy with that but when I start my tomtom it says "No GPS Device". I've tried every other setting for the GPS devices and no joy.

I've tested the GPS and that works great.

In short, the GPS is fine, the phone knows the gps is fine, the software works fine but for some reason the tomtom software and the gps don't talk when tomtom is on. :evil: I've tried turning the GPS on before Tomtom starts, when tomtom is looking for gps, left it for 2 hours next to each other.

Is it my M500 or what. Please help
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fraser
post Aug 5 2005, 14:37
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Are you using a third-party GPS, and not the TomTom one? If so, you'll need the upgrade to 5.1 as there are problems in 5.0.
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RazorD
post Aug 5 2005, 16:57
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QUOTE(zuul @ Aug 5 2005, 14:11)
I've got the same problem. I've installed my tomtom software and it is fine. I've bonded the gps and the phone is happy with that but when I start my tomtom it says "No GPS Device". I've tried every other setting for the GPS devices and no joy.

I've tested the GPS and that works great.

In short, the GPS is fine, the phone knows the gps is fine, the software works fine but for some reason the tomtom software and the gps don't talk when tomtom is on.  :evil:  I've tried turning the GPS on before Tomtom starts, when tomtom is looking for gps, left it for 2 hours next to each other.

Is it my M500 or what. Please help
*


Are you using tomtom's bluetooth device, or another one?

If its another one, have you partnered the phone already, and setup the outbound com port, and set tomtom up to use that com port?

-Raz


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zuul
post Aug 5 2005, 17:18
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QUOTE(RazorD @ Aug 5 2005, 17:57)
Are you using tomtom's bluetooth device, or another one?

If its another one, have you partnered the phone already, and setup the outbound com port, and set tomtom up to use that com port?

-Raz
*


Hi

It's a third party bluetooth device. I've just partnered it again, it can see the gps but i've just noticed that my m500 keeps unchecking the inbound com port (port 4). The outbound port (port 5) stays checked, so stays on, but it won't keep the inbound on.

Wow. Anybody got an SPV M500 with the same problem. When I phoned tech support they told me that MAYBE my phone couldn't handle bluetooth properly!!! I'm not convinced the person knew what to say because why would they put bluetooth on a pocket pc if it didn't work?!?
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RazorD
post Aug 5 2005, 17:29
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QUOTE(zuul @ Aug 5 2005, 17:18)
Hi

It's a third party bluetooth device. I've just partnered it again, it can see the gps but i've just noticed that my m500 keeps unchecking the inbound com port (port 4). The outbound port (port 5) stays checked, so stays on, but it won't keep the inbound on.

Wow. Anybody got an SPV M500 with the same problem. When I phoned tech support they told me that MAYBE my phone couldn't handle bluetooth properly!!! I'm not convinced the person knew what to say because why would they put bluetooth on a pocket pc if it didn't work?!?
*


dont bother with the inbound, you dont need that smile.gif

Its outbound com 5 you need, make sure tomtom is setup to use that com port (go to preference, show gps status > configure> other bluetooth device > com 5 > done, etc) then exit tom tom fully, turn on the gps unit, wait a few seconds for it wake up, then open tom tom, give it a few seconds to connect and such, you should be fine smile.gif

Edit: Failing that, what GPS device are you using?

This post has been edited by RazorD: Aug 5 2005, 17:30


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zuul
post Aug 6 2005, 20:45
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QUOTE(RazorD @ Aug 5 2005, 18:29)
dont bother with the inbound, you dont need that smile.gif

Its outbound com 5 you need, make sure tomtom is setup to use that com port (go to preference, show gps status > configure> other bluetooth device > com 5 > done, etc) then exit tom tom fully, turn on the gps unit, wait a few seconds for it wake up, then open tom tom, give it a few seconds to connect and such, you should be fine smile.gif

Edit: Failing that, what GPS device are you using?
*


Still no joy unfortunately. My GPS doesn't have a brand name. The box says GPS receiver blue tooth on it. The instructions you gave me are for that kind of GPS, in fact, i've tried every option on tomtom even every baud rate. It's crazy.
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fraser
post Aug 6 2005, 21:11
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Did you read my post? What version of TT do you have? 5.0 will not work with third-party GPS, and if you have that version you will never get it to work despite what you try.
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RazorD
post Aug 6 2005, 23:11
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QUOTE(fraser @ Aug 6 2005, 21:11)
Did you read my post? What version of TT do you have? 5.0 will not work with third-party GPS, and if you have that version you will never get it to work despite what you try.
*


Uhh.. yes. It will. I have a Globalsat.. uhh *looks* BT-338 and it works fine.

Next thing to do, zuul, when you pair it, what do you name it?

Try changing the name to: BT-GPS-305A77

I read somewhere that a guy changed his name to a known GPS thing, and it worked tongue.gif

So, try that smile.gif

-Raz


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zuul
post Aug 6 2005, 23:59
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QUOTE(RazorD @ Aug 7 2005, 00:11)
Uhh.. yes. It will. I have a Globalsat.. uhh *looks* BT-338 and it works fine.

Next thing to do, zuul, when you pair it, what do you name it?

Try changing the name to: BT-GPS-305A77

I read somewhere that a guy changed his name to a known GPS thing, and it worked tongue.gif

So, try that smile.gif

-Raz
*


Tried that but still "No GPS device!".

With the tomtom 5.0 and 5.1 argument, I've had my GPS working on an almost identical phone (mine is orange, his is T-mobile) and it works fine, same software and same GPS.

7 days on and I'm still scratching my head.
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fraser
post Aug 7 2005, 01:10
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The 5.1 patch was released specifically to resolve third party GPS issues, as well as a keyboad problem on the M2000. I could not get my second GPS running with it no matter what I tried (did a fair bit of searching for ideas), and when I upgraded it, everything worked perfectly. Perhaps the two phones you've tried it on (where one worked) had different drivers for BT or the OS, it could be anything.

Some posts I came across when searching (some on other PPC sites, via google) suggested a hard reset, then installing it first would help. Sounded drastic to me, so I waited. There were plenty of other ideas, step by step instructions that I tried. Perhaps one may work for you, but unfortunately I didn't bookmark any.
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zuul
post Aug 7 2005, 15:07
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QUOTE(fraser @ Aug 7 2005, 02:10)
The 5.1 patch was released specifically to resolve third party GPS issues, as well as a keyboad problem on the M2000. I could not get my second GPS running with it no matter what I tried (did a fair bit of searching for ideas), and when I upgraded it, everything worked perfectly. Perhaps the two phones you've tried it on (where one worked) had different drivers for BT or the OS, it could be anything.

Some posts I came across when searching (some on other PPC sites, via google) suggested a hard reset, then installing it first would help. Sounded drastic to me, so I waited. There were plenty of other ideas, step by step instructions that I tried. Perhaps one may work for you, but unfortunately I didn't bookmark any.
*


I've tried the tomtom 5.1 now. I got a bluetooth and gps update and got exited, buuuuuuuut, no joy. Still no gps.
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spangelsaregreat
post Aug 7 2005, 16:34
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Hi,

Do you have any other software running on you M500 that uses GPS? When I got TOM TOM and Memory Map for my MDA Compact I read that there were problems of TOM TOM not working if other GPS software is installed.

It is something to do with the way TOM TOM handles bluetooth connections in that it does not like to share them.

Try a search and you will find various solutions both here and on Howard Forums.

I was lucky in that mine works without any problems.

Regards
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zuul
post Aug 7 2005, 22:51
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QUOTE(spangelsaregreat @ Aug 7 2005, 17:34)
Hi,

Do you have any other software running on you M500 that uses GPS? When I got TOM TOM and Memory Map for my MDA Compact I read that there were problems of TOM TOM not working if other GPS software is installed.

It is something to do with the way TOM TOM handles bluetooth connections in that it does not like to share them.

Try a search and you will find various solutions both here and on Howard Forums.

I was lucky in that mine works without any problems.

Regards
*


No. The phone is brand new and I only have a bit of software for it. There is only Tomtom which uses the gps.

I've just been messing with it and I'm sure it is the phone setup. As mentioned earlier I can't get com4 to stay open. I've been told that I don't need it but I've just tried tomtom 3 and when trying the different setups I've noticed that when I try a bluetooth setup my gps goes mad with flashing lights but my phone can't find a connection.

Can anybody else tell me if Com4 isn't any use or is this the cause of the problem

Cheers guys
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daedos59
post Aug 9 2005, 13:08
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Don't worry I'll solve your problem. I have TT5, M500 + eBay GPS and they work.

I needed Bluetooth Tools (http://www.bluetooth.jazztel.es). Delete your current GPS pairing then install BT Tools. Redo the pairing, but this time when it gets added to your devices BT Tools should kick in. Activate the Serial COM port and assign 8 to your GPS. Now open up TomTom and configure the Other GPS device. This time when you get the list of COM ports it should have 'BT338 on COM8' in there. Choose it and everything should be OK.

Now if only I could get my GPS to maintain the pairing. Re-pairing everytime I want to use TomTom is a pain in the ar$e.
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amartin13
post Sep 6 2005, 20:34
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QUOTE(zuul @ Aug 7 2005, 23:51)
No. The phone is brand new and I only have a bit of software for it. There is only Tomtom which uses the gps.

I've just been messing with it and I'm sure it is the phone setup. As mentioned earlier I can't get com4 to stay open. I've been told that I don't need it but I've just tried tomtom 3 and when trying the different setups I've noticed that when I try a bluetooth setup my gps goes mad with flashing lights but my phone can't find a connection.

Can anybody else tell me if Com4 isn't any use or is this the cause of the problem

Cheers guys
*


Zuul,

I think the issue lies more with the orange version of the ROM loaded on the device, from numerous other posts it seems orange decided to use the microsoft stack for bluetooth on the M500 (which is pretty limited) compared with the WIDCOMM stack - perhaps this is the issue, and would explain why the T-Mobile and Imate Versions don't get this problem, i cant seem to get bluetooth, either to a GPS Device, or Direct to my PC to work at all with this device.

"Poor Choice Orange" if this is the case - hopefully there will be an update to a decent version of bluetooth soon, as Imate have done.
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mcwarre
post Sep 7 2005, 10:33
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Can you get widcomm drivers for PPC to replace the MS ones? (I have on my PC)


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nigel26
post Sep 14 2005, 12:47
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QUOTE(zuul @ Aug 7 2005, 22:51)
No. The phone is brand new and I only have a bit of software for it. There is only Tomtom which uses the gps.

I've just been messing with it and I'm sure it is the phone setup. As mentioned earlier I can't get com4 to stay open. I've been told that I don't need it but I've just tried tomtom 3 and when trying the different setups I've noticed that when I try a bluetooth setup my gps goes mad with flashing lights but my phone can't find a connection.

Can anybody else tell me if Com4 isn't any use or is this the cause of the problem

Cheers guys
*


sorry bot drop in at the end of this, i dont have an M500 yet so this may not help but didnt someone say this HAD to run on com5?? ignore me if this is totally useless.
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SeVeN11
post Sep 17 2005, 21:20
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i have test 8 gps units on the Orange SPV M500 with TOMTOM 5 & 5.10 and found no problem of them working.

The trick i have found on getting this working is


(1) delete and pairing you have to the gps unit

(2) go in to Setting, System

Bluetooth Settings...

(3) untick out bound COM Port : Com 5 , if not ticked to go (4)
close settings
(4) in to seeting and tick : out bound COM Port : Com 5

(5) you will then get a windows appear saying : Please start bonding with other. etc.etc , tap ok

(6) This will then take you to the Bluetooth Mode, tap Devices and search will take place and then bond with your GPS unit

(7) now close and windows you have open, so you should be back to the today screen

now launch TOMTOM and change the GPS settings to Other Bluetooth GPS
and select Com port 5

ok etc,

exit tomtom

make sure you bluetooth is turned off (as tomtom will turn it on)

start tomtom and about 15-20 seconds tomtom will turn on your bluetooth and connect to your GPS unit and weeeeeeeeeeeeeeeeeeeeeeeeee

should now work fine

Hope this help guys


SeVeN
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