Orange charging for 0800 numbers |
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 Dec 16 2005, 16:11
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#1
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 Enthusiast  Group: Posters Posts: 161 Joined: 12th December 2002 From: Devon, UK Member No.: 1,007  |
Orange have started charging for 0800 calls from the 1st December. They said I'd been informed but checking my recent bills shows nothing.
A bit miffed at this because one of the reasons I chose Orange was because of the free 0800 calls. So, as they've changed the terms of the contract, can I leave without paying penalties. I don't mind giving back the phone (C550). I'm about 3 months into the contract. (£25 / month) -------------------- David Horn
PocketGamer.org - For Gamers on the Go... Pocket PC games news (latest releases), reviews (newest), downloads, discussion, giveaways & special offers, and plenty more besides! C550 Games Compatibility List |
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Dec 16 2005, 20:04
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#2
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 Regular  Group: Posters Posts: 149 Joined: 11th November 2005 From: Birmingham Member No.: 158,112 Device(s): C600, Compact & Vario |
QUOTE(davidhorn @ Dec 16 2005, 17:11) Orange have started charging for 0800 calls from the 1st December. They said I'd been informed but checking my recent bills shows nothing. A bit miffed at this because one of the reasons I chose Orange was because of the free 0800 calls. So, as they've changed the terms of the contract, can I leave without paying penalties. I don't mind giving back the phone (C550). I'm about 3 months into the contract. (£25 / month)  If you ring up and complain, they will put a free 0800 bundle on your phone. No one I know has successfully managed to cancel the contract. -------------------- Windows device history:
Smartphone: Orange SPV C500 & Orange SPV C600 Pocket PC: T-Mobile MDA Vario & Vodafone VPA Compact  |
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Dec 19 2005, 19:18
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#3
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 Regular Group: Posters Posts: 134 Joined: 11th September 2005 Member No.: 148,856 Device(s): SPV C550 |
and why would you be constantly be ringing 0800 numbers ? :/
-------------------- My RiG:
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Dec 19 2005, 22:11
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#4
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 Regular Group: Posters Posts: 121 Joined: 9th December 2002 From: Pontypridd, Wales Member No.: 930 |
i liked the idea of free 0800 numbers on Orange!
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Tim Millwood  ------------------------------------- |
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Dec 19 2005, 22:33
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#5
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 Diehard  Group: Posters Posts: 337 Joined: 22nd November 2004 From: Mirfield, W.Yorkshire, UK Member No.: 66,050 Device(s): SPV c500 + Qtek S110 |
I'm quite glad I left em.
-------------------- I was walking past a building and I saw a man standing high up on a ledge. “Jump! Jump!” I started yelling. What happened next would haunt me for the rest of my days: the man came down from the building and beat the living daylights out of me.
-Jack Handy |
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Jan 2 2006, 02:09
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#6
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Newbie  Group: Posters Posts: 31 Joined: 28th April 2004 From: Plymouth, UK Member No.: 41,637 Device(s): SPV C500 |
Kick Up Stink and they have to put the free bundle on for you
-------------------- coolsmartphone.com moderator
Windows Mobile Training Specialist [img]http://mystatus.skype.com/balloon/beau%2Echambers[/img] |
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Jan 2 2006, 05:08
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#7
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Hardcore  Group: Posters Posts: 1,373 Joined: 10th May 2004 Member No.: 42,906 Device(s): E200 2xC500 SP5m Vario |
huh?
ive ALWAYS been charged 0800 numbers from orange! even in my free minutes! I asked them 2 years ago and they said its a payable number.... thats why i use the house phone for 0800 numbers but now my new contract is with O2 with an imate sp5m and its free 0800 numbers! And 0845 0870 numbers within your minutes 
-------------------- http://www.spapps.co.uk
Visit the Spapps UK Forums!!! Spapps UK Forums [new] Spapps UK Forums alternative link ^^^ CLICK ME ^^^ Current Projects: DAR~ling update tba* WMP Remote** (need new ideas!!) TV Remote codenamed meetu (postponed) mini PC Controller codenamed mawk |
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Jan 2 2006, 05:08
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#8
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Hardcore Group: Posters Posts: 1,373 Joined: 10th May 2004 Member No.: 42,906 Device(s): E200 2xC500 SP5m Vario |
QUOTE(mupwangle @ Dec 19 2005, 22:33) I'm quite glad I left em. likewise -------------------- http://www.spapps.co.uk
Visit the Spapps UK Forums!!! Spapps UK Forums [new] Spapps UK Forums alternative link ^^^ CLICK ME ^^^ Current Projects: DAR~ling update tba* WMP Remote** (need new ideas!!) TV Remote codenamed meetu (postponed) mini PC Controller codenamed mawk |
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Jan 2 2006, 09:23
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#9
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 Newbie Group: Posters Posts: 6 Joined: 28th November 2004 From: Uk and Italy Member No.: 66,931 Device(s): SPV E650 - N7710 - N6680 |
I use too the 0800 numbers to have access to phone providers cheaper than ntl or BT for international calls.
Orange used to not charge calls to 0800 numbers and http://www.easy-dial.com/00_access_numbers.asp is one of the lists that you can have access to. Now when I have to ring I need necessarly a land line in order to use cheaper call rates. Kindest regards, Ant QUOTE(MiG:uK @ Dec 19 2005, 19:18) and why would you be constantly be ringing 0800 numbers ? :/
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Jan 2 2006, 09:48
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#10
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 I've always wanted to explore the Pacific rim Group: Posters Posts: 2,324 Joined: 19th January 2003 From: Lincoln Member No.: 2,100 Device(s): MWg Atom, i-mate Smartflip |
This is typical of O's recent attitude; just look at the nembers of people on this forum who used them who have left recently.
I was in the first 100K customers and stayed with themas the offered polite and friendly service not to mentin good deals. They now offer neither. Good riddance to them -------------------- "Success is not to be measured by the position someone has reached in life, but the obstacles he has overcome while trying to succeed."
Booker T. Washington |
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Jan 3 2006, 04:49
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#11
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 Addict  Group: MoDaCo Plus Posts: 997 Joined: 20th March 2004 From: Gloucestershire, UK Member No.: 37,012 Device(s): MDA Vario II |
I have objected in the strongest terms to O regarding their charging for 0800 numbers, and refusing to alot 0845 0870 etc to free minutes. I can't call my bank, mortgage company or even the local hospital without incurring extra charges.
Oddly, it didn't get me anywhere 
-------------------- MDA Vario II, WM6, SanDisk 2Gb micro-SD, Motorola HS810 BT headset, and chuffed to little mint balls!!!
"What happens to a politician if you give him Viagra? He gets taller" - Jesse Duke, Hazzard County  |
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Jan 3 2006, 08:42
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#12
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Hardcore Group: Posters Posts: 1,373 Joined: 10th May 2004 Member No.: 42,906 Device(s): E200 2xC500 SP5m Vario |
just dial 999 (God forbid anything serious happens) - free way of gettin the emergency services.
why? because orange charge I agree no doubt and I am part of the group who left orange: orange's attitude suck and have changed in the last year DRAMATICALLY - ALOT of people have left and orange dont care. When i cancelled my first of 2 contracts in November - they didnt even ask why or interest me in any offers or anything. I've only been with orange for 2 years.. This post has been edited by Tech: Jan 3 2006, 08:44 -------------------- http://www.spapps.co.uk
Visit the Spapps UK Forums!!! Spapps UK Forums [new] Spapps UK Forums alternative link ^^^ CLICK ME ^^^ Current Projects: DAR~ling update tba* WMP Remote** (need new ideas!!) TV Remote codenamed meetu (postponed) mini PC Controller codenamed mawk |
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Jan 3 2006, 09:16
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#13
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Addict Group: MoDaCo Plus Posts: 997 Joined: 20th March 2004 From: Gloucestershire, UK Member No.: 37,012 Device(s): MDA Vario II |
I'm a psychiatric nurse.
It would be nice to be able to call work without having to pay extra  (for instance), or call the wife (hospital next door).Just local places with non-geographic numbers. Grrrr, makes me :evil: it does. -------------------- MDA Vario II, WM6, SanDisk 2Gb micro-SD, Motorola HS810 BT headset, and chuffed to little mint balls!!!
"What happens to a politician if you give him Viagra? He gets taller" - Jesse Duke, Hazzard County |
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Jan 3 2006, 09:17
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#14
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Addict Group: MoDaCo Plus Posts: 997 Joined: 20th March 2004 From: Gloucestershire, UK Member No.: 37,012 Device(s): MDA Vario II |
Just noticed this board is displaying BST not GMT. Curious.
-------------------- MDA Vario II, WM6, SanDisk 2Gb micro-SD, Motorola HS810 BT headset, and chuffed to little mint balls!!!
"What happens to a politician if you give him Viagra? He gets taller" - Jesse Duke, Hazzard County |
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Jan 3 2006, 09:28
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#15
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Hardcore Group: Posters Posts: 1,373 Joined: 10th May 2004 Member No.: 42,906 Device(s): E200 2xC500 SP5m Vario |
displays GMT fine over here
-------------------- http://www.spapps.co.uk
Visit the Spapps UK Forums!!! Spapps UK Forums [new] Spapps UK Forums alternative link ^^^ CLICK ME ^^^ Current Projects: DAR~ling update tba* WMP Remote** (need new ideas!!) TV Remote codenamed meetu (postponed) mini PC Controller codenamed mawk |
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Jan 3 2006, 10:12
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#16
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Regular Group: MoDaCo Ad Free Posts: 56 Joined: 9th May 2004 Member No.: 42,834 Device(s): Sony Ericsson Xperia X1 (SEX1) |
QUOTE(Tech @ Jan 2 2006, 05:08) QUOTE(mupwangle @ Dec 19 2005, 22:33) I'm quite glad I left em. likewise Same here, now if only T-Mobile can improve reception in my village. Cue cries of 'I am the only T-Mobile user in this village!' :oops: |
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Jan 3 2006, 18:14
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#17
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Addict Group: MoDaCo Plus Posts: 997 Joined: 20th March 2004 From: Gloucestershire, UK Member No.: 37,012 Device(s): MDA Vario II |
Posted the above just after 0915 - board shows 1017. Is this a local / preferences setting?
I'm going off-topic now, silly boy. -------------------- MDA Vario II, WM6, SanDisk 2Gb micro-SD, Motorola HS810 BT headset, and chuffed to little mint balls!!!
"What happens to a politician if you give him Viagra? He gets taller" - Jesse Duke, Hazzard County |
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Jan 8 2006, 10:57
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#18
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Regular Group: Posters Posts: 118 Joined: 4th August 2004 Member No.: 51,890 Device(s): Reflashed Orange TyTN II |
QUOTE(pd.ryder @ Jan 3 2006, 18:14) Is this a local / preferences setting? I'm going off-topic now, silly boy. Yes it is. Anyways - I used to get around paying for 0800 calls on Orange by dropping the initial 0 and replacing it with * ie *800 xxxxxxx Does that still work? It was some time ago This post has been edited by pete_thomson: Jan 8 2006, 10:57 |
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Feb 3 2006, 18:34
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#19
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 iSpork Group: MoDaCo Plus Posts: 537 Joined: 15th February 2005 From: Staffs Member No.: 110,894 Device(s): SE K800, MDA Pro |
You were all warned at least a month in advance for being charged for 0800 numbers, and anyone who complained over the last 2 months was honoured a bundle that would allow you free 0800 calls for 12 months.
We are no longer providing this bundle as 2 billing cycles have now passed, and you are all aware of the charges. o2, Voda, tmob etc all charge for 0800 numbers, and always have - so stating that this is a reason to leave orange is simply nonsense. --------------------   |
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Feb 4 2006, 10:05
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#20
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 Moderator - Boing! Group: Admin Team Posts: 8,672 Joined: 12th December 2002 From: Guildford, UK Member No.: 993 Device(s): HTC Touch HD |
Although O2 do include fixed rate numbers in their bundled minutes, orange just charge for them on top of your normal bill.
-------------------- This months MoDaCo WinMo Week device: the Palm Treo 500! Download the show here! 2.25GB of backup storage online for free with Mozy! - https://mozy.com/?ref=VQ664H |
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