Hi,

I'm new to the forum, but have already seen that there are plenty of clever and helpful people on here!

I've just started enjoying the joys of my first Windows Mobile Smartphone.
I've got an i-mate SP5 with the latest rom (2.5 something!)

Basically ever since I've had the phone, when I receive an MMS and the images are downloading, they have the correct filesize displayed. Once they are downloaded on the phone, however, they seem to be automatically resized, and are scaled down to about 120x160 pixels, and around 3kb!

I've sent from a number of different phones, and still happens! Looked all over the place for settings too, but nothing! And I've contacted O2 and they assure me it's my handset.

Please, can anybody help me?!

Thanks,
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Go into the MMS application, and into your Inbox...

Then:

Menu > Options > Account Options > MMS >

Then set photo resolution ot 640x480 OR SMALLER!

Then additionally, click on:

Menu > MMSC Settings > [whatever your network mmsc settings are here]

Then scroll down to "Max Sending Size" and make sure it's set for 100K (the UK sending limit set by the operators alas).

Save these settings, drop back to the previous screen, and save the changed resolution settings.

Now, when you send a picture, it SHOULD send it at 640x480 UNLESS doing so means the image is over 100K, in which case it will be down-sized automatically to meet the 100KB rule - this CAN sometimes mean a resolution drop to just around 128 pixels mind you, and a silly file size of just 3KB.

The way to avoid this is to use a setting LOWER than 640x480 when you were changing options before, then they should NEVER be over 100KB.

Mind you, at 640x480, mine are often ok.

HTH.