Orange unlimited data?, maybe for high spend customers |
  |
|
 May 31 2008, 12:28
Post
#621
|
||
 Hardcore  Group: MoDaCo Ad Free Posts: 2,669 Joined: 4th November 2003 From: London Member No.: 20,052 Device(s): HTC Diamond  |
My Unlimited Bundle was due to run out tomorrow. Just had a 30 minute battle with O to get it renewed... and won!
I phoned two weeks ago to confirm it could be renewed but when I tried to today, they tried to put me in 30mb deal... then tried to charge £18 for unlimited... but after i pointed out a few things (such as their guy accusing me of lying about the call two weeks ago), they agreed to £8 inc VAT per month for unlimited for another 12 months. -------------------- HTC Diamond running Dutty's V1.6 rom.
|
||
 |
 
|
||
|
May 31 2008, 13:20
Post
#622
|
||
 Peanut Brain Group: MoDaCo Plus Posts: 6,105 Joined: 10th September 2004 From: Surrey, England Member No.: 56,072 Device(s): Athena, Qtek 8500 |
Great news Jimbo, but why do O make it so hard?
-------------------- He who asks a question looks foolish for 5 minutes. He who doesn't ask a question remains foolish forever.
|
||
|
|
|
||
|
Jun 1 2008, 18:27
Post
#623
|
||
|
Hardcore Group: MoDaCo Ad Free Posts: 2,669 Joined: 4th November 2003 From: London Member No.: 20,052 Device(s): HTC Diamond |
Guess what...
they mucked it up and applied the 30mb bundle instead... So another hour on the phone and lots of "we're very sorry but we actually cant do anything" then retentions call me back and I get 250mb a month for free for two months whilst I decide what to do. -------------------- HTC Diamond running Dutty's V1.6 rom.
|
||
|
|
|
||
|
Jun 2 2008, 14:15
Post
#624
|
||
 Diehard  Group: MoDaCo Ad Free Posts: 428 Joined: 1st June 2004 From: Ipswich, UK Member No.: 45,194 Device(s): v1605, qtek 8500. |
QUOTE(jimbouk @ Jun 1 2008, 18:27)  Guess what... they mucked it up and applied the 30mb bundle instead... So another hour on the phone and lots of "we're very sorry but we actually cant do anything" then retentions call me back and I get 250mb a month for free for two months whilst I decide what to do. they've just done the same to me. "yes we can renew your unlimited bundle no problem". I get them to promise to call if for any reason they can't re-apply the unlimited bundle. I check a week later and I just have the 30MB bundle applied! I will be calling retentions shortly.. -------------------- - spacerace -
|
||
|
|
|
||
|
Jun 2 2008, 14:35
Post
#625
|
||
|
Hardcore Group: MoDaCo Ad Free Posts: 2,669 Joined: 4th November 2003 From: London Member No.: 20,052 Device(s): HTC Diamond |
I checked this morning and I have the 250mb OBS (business) Bundle on my account as a temporary fix.
According to their records I only use 40 mb a month... I reckon its actually closer to 300mb... -------------------- HTC Diamond running Dutty's V1.6 rom.
|
||
|
|
|
||
|
Jun 2 2008, 14:46
Post
#626
|
||
|
Diehard Group: MoDaCo Ad Free Posts: 428 Joined: 1st June 2004 From: Ipswich, UK Member No.: 45,194 Device(s): v1605, qtek 8500. |
QUOTE(jimbouk @ Jun 2 2008, 14:35) I checked this morning and I have the 250mb OBS (business) Bundle on my account as a temporary fix. According to their records I only use 40 mb a month... I reckon its actually closer to 300mb... I'll see if I can get that added on. Anyone using 31MB+ is in the same boat regardless though. -------------------- - spacerace -
|
||
|
|
|
||
|
Jun 2 2008, 14:57
Post
#627
|
||
|
Peanut Brain Group: MoDaCo Plus Posts: 6,105 Joined: 10th September 2004 From: Surrey, England Member No.: 56,072 Device(s): Athena, Qtek 8500 |
Aaaaaagggghhhh!
If you are only using 40Mb then 250 is fine, but if, on the other hand, you are using 300Mb then you will be screwed. What with Voda giving 500Mb free (if you exclude the fact they've put their prices up by £5/month) and O2 als doing better bundles, now is probably a good time to look around. Why on earth do Orange make it so difficult, you KNOW they can do OWU if they want too so why don't they? Good luck, hope you both get it sorted. -------------------- He who asks a question looks foolish for 5 minutes. He who doesn't ask a question remains foolish forever.
|
||
|
|
|
||
|
Jun 2 2008, 15:07
Post
#628
|
||
|
Diehard Group: MoDaCo Ad Free Posts: 428 Joined: 1st June 2004 From: Ipswich, UK Member No.: 45,194 Device(s): v1605, qtek 8500. |
Panther 40 and Panther 45 now have an option of "250MB Unlimited Mobile Browsing" so there may be a non 'business' route for getting the 250MB. Still nowhere near the OWU offer but much better than 30MB!
-------------------- - spacerace -
|
||
|
|
|
||
|
Jun 2 2008, 15:18
Post
#629
|
||
|
Peanut Brain Group: MoDaCo Plus Posts: 6,105 Joined: 10th September 2004 From: Surrey, England Member No.: 56,072 Device(s): Athena, Qtek 8500 |
But still only on expensive plans...
I now have 3Gb but even on the 1Gb T-Mob W'n'W I never had to think about data usage. I have used over 500Mb but not a lot, so anything less than 500Mb and I would have to think about my usage. With 1Gb you just don't have to think about it, it's far more than you'll use on your phone unless you use it as a modem (which is why T give 3Gb on modem plans). What I'm saying (I think) is that even 250Mb is not exactly generous and to make you get an expensive plan just to get that I think is not 'competitive' - if you want to use data you still need a really good reason to stay with O. Of course, if you only use occasional data then 250Mb or even 30Mb may be enough, but to me that defeats the point of having a SmartPhone. Just my 2d's worth. -------------------- He who asks a question looks foolish for 5 minutes. He who doesn't ask a question remains foolish forever.
|
||
|
|
|
||
|
Jun 2 2008, 15:32
Post
#630
|
|||
 Timelord Group: Posters Posts: 1,541 Joined: 6th September 2003 From: Gallifrey Member No.: 15,319 |
Leave. Leave now. The competition is bright and it ain't orange.
TBH I can't believe this one is still running. Wasn't there some talk that O were going to offer unlimited data for a flat fee 'in a month' in summer 2006? I remember fighting with them then to get the same package that a lot of other people had not problem having added and in the end walked away. Sooooo, very pleased I did. |
||
|
|
|
||
|
Jun 4 2008, 20:22
Post
#631
|
||
|
Hardcore Group: MoDaCo Ad Free Posts: 2,669 Joined: 4th November 2003 From: London Member No.: 20,052 Device(s): HTC Diamond |
I am happy with the 250mb on my Kaiser for now (that covers dierct push, surfing, msn etc) - but have today popped a 3 payg sim in my laptops WWAN HSDPA slot and can now easily just pay £10 top up for 1gb of data for 30 days for more serious data requirements.
-------------------- HTC Diamond running Dutty's V1.6 rom.
|
||
|
|
|
||
|
Jun 4 2008, 20:33
Post
#632
|
||
|
Peanut Brain Group: MoDaCo Plus Posts: 6,105 Joined: 10th September 2004 From: Surrey, England Member No.: 56,072 Device(s): Athena, Qtek 8500 |
Glad you're happy with that, but having to pay an extra £10 is a bit off. Hopefully you won't need it that often!
PS Was in a basement in central London today - no reception on T or O2 but the people on Orange were OK! -------------------- He who asks a question looks foolish for 5 minutes. He who doesn't ask a question remains foolish forever.
|
||
|
|
|
||
|
Jun 4 2008, 21:13
Post
#633
|
||
|
Hardcore Group: MoDaCo Ad Free Posts: 2,669 Joined: 4th November 2003 From: London Member No.: 20,052 Device(s): HTC Diamond |
I have been working near Old Street recently and all my clients' Iphones on 02 keep losing signal - but Orange is very good.
I was impressed with 3 on the laptop too - a good 2mb download in Fulham and N1 today. -------------------- HTC Diamond running Dutty's V1.6 rom.
|
||
|
|
|
||
|
Jun 5 2008, 07:47
Post
#634
|
||
|
Newbie  Group: Posters Posts: 11 Joined: 18th October 2006 Member No.: 210,699 Device(s): SPV M3100 |
I'm on a month by month deal now (contract ran out last november and don't want another 12/18 month lock in). If I were to call Orange and try to get additional data added, would they lock me in to a contract? I don't want another contract at this stage, but could do with a bit more than 4MB data per month...
|
||
|
|
|
||
|
Jun 5 2008, 08:31
Post
#635
|
||
|
Hardcore Group: MoDaCo Ad Free Posts: 2,669 Joined: 4th November 2003 From: London Member No.: 20,052 Device(s): HTC Diamond |
If you speak to retentions and suggest that you are going to leave purely for data reasons, they might let you have the 250mb bundle on a month by month basis. That's what they have done for me.
-------------------- HTC Diamond running Dutty's V1.6 rom.
|
||
|
|
|
||
|
Jun 5 2008, 08:52
Post
#636
|
||
|
Newbie Group: Posters Posts: 11 Joined: 18th October 2006 Member No.: 210,699 Device(s): SPV M3100 |
thanks jimbo - now to decide if I can be bothered spending an hour on the phone to customer service...
|
||
|
|
|
||
|
Similar Topics
| Topic | Replies | Topic Starter | Views | Last Action | |
|---|---|---|---|---|---|
 |
Can't get a data connection in Italy ... help! | 8 | mjt2810 | 1,278 | 19th August 2008 - 19:19 Last post by: Neil5459 |
 |
HSDPA on Orange | 0 | Bigbaker | 0 | 18th August 2008 - 21:39 Last post by: huwwatkins |
|
NEw orange unlimited data, will my plan change? | 0 | Eriktheviking | 0 | 19th August 2008 - 16:49 Last post by: Confucious |
|
Orange have exclusive on 16GB Omnia for 6 weeks | 2 | blackhorse | 91 | Yesterday, 17:36 Last post by: Bad-Co |
|
Orange Diamond Offers | 2 | LessThanSte | 47 | Yesterday, 21:13 Last post by: StarMonkey |
|
orange i780 debranding | 0 | levens1 | 0 | Today, 00:58 Last post by: levens1 |
1 User(s) are reading this topic (1 Guests and 0 Anonymous Users)
0 Members:
 |
Lo-Fi Version | Time is now: 22nd August 2008 - 01:41 |
Please visit our 'Plus Partners' - these companies support MoDaCo through 'MoDaCo Plus' - Click Here for more details!
VITO Technology | Slipstream Solutions | Aiko Solutions | PDAMill | Inesoft | SBSH | LingvoSoft | Ruttensoft | Astraware | MadBeetle | Sprite Software
Opera | Westtek | TetraEdge | Z4Soft | KBM Systems | Conduits | Mini Lyrics Magic | Proporta | Semsons | SyncData | Active Kitten | Binaryfish | Textr
SPB Software House | Omega One | OmniSoft | Resco | eSoft Interactive | TenGo | ATEKsoft | imei-check | GpsGate | SplashData | DeveloperOne | monocube
WebIS, home of Pocket Informant, FlexMail and Note2Self
Would your company like to become a 'Plus Partner'? Click Here to contact us!
MoDaCo and Mobiholics are part of the MoDaCo.network, © Paul O'Brien 2002-2007. MoDaCo is managed by Upsolv, LLC.
Our Friends - CoolSmartphone - Smartphone Thoughts - MSMobileNews - MSMobiles - DSL Developments - Brodit Specialists - PDAhut. MoDaCo uses IntelliTxt technology.
Our Friends - CoolSmartphone - Smartphone Thoughts - MSMobileNews - MSMobiles - DSL Developments - Brodit Specialists - PDAhut. MoDaCo uses IntelliTxt technology.