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 How to hard reset the SGH-i780?
Samuel Chan
post Mar 6 2008, 13:56
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I got my SGH-i780 2 days ago. Now I don't know which program caused my i780's touch screen and keyboard have no response. sad.gif sad.gif sad.gif
But the phone can still boot up.

Anybody knows how to hard reset it during bootup? Thanks in advance!!!!
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stephen.gazard
post Mar 6 2008, 14:36
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Unfortunately not .... I have posted the same query on various forums....
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Samuel Chan
post Mar 6 2008, 15:06
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QUOTE(stephen.gazard @ Mar 6 2008, 22:36) *
Unfortunately not .... I have posted the same query on various forums....


sad.gif sad.gif sad.gif sad.gif sad.gif sad.gif sad.gif sad.gif sad.gif
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Samuel Chan
post Mar 6 2008, 15:10
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QUOTE(stephen.gazard @ Mar 6 2008, 22:36) *
Unfortunately not .... I have posted the same query on various forums....


May I know what is your problem lead you to hard reset yours?
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mng
post Mar 6 2008, 17:03
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I have hard reset shortcut on my i780 in the settings>system although I haven't needed to try it.
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stephen.gazard
post Mar 6 2008, 17:16
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QUOTE(Samuel Chan @ Mar 6 2008, 16:10) *
May I know what is your problem lead you to hard reset yours?


I installed RealVGA and tried to change the language ....
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Samuel Chan
post Mar 7 2008, 00:04
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QUOTE(mng @ Mar 7 2008, 01:03) *
I have hard reset shortcut on my i780 in the settings>system although I haven't needed to try it.


No, Since my touch screen and keyboard has no response......, I can't access the phone now sad.gif sad.gif sad.gif
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TheDiggia
post Mar 7 2008, 00:19
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Device(s): Samsung SGH I780
I know the problem because i had the same problem.
I mailed to samsung Italy and UK and both told me there is no hardware combination of buttons to hard reset the device and i gave my device to the Assistance. ohmy.gif
Then i retired the 780 three days ago and now it's working.

But this is strange because every Pocket PC has got buttons combination and i asked to the Assistance in which way they resolved my problem and they just told me "software upgrade..."
I thought, if they can why we can't hard reset the I780 ?
At the end i'm sure there is a buttons combination or a little "trick"... on the contrary Samsung Assistance changed with my device with another one.

I asked for this combination in my italian forum and in others international forum but, at the moment, it remains a mistery....


--------------------
- Diggia -
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Samuel Chan
post Mar 7 2008, 01:31
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QUOTE(TheDiggia @ Mar 7 2008, 08:19) *
I know the problem because i had the same problem.
I mailed to samsung Italy and UK and both told me there is no hardware combination of buttons to hard reset the device and i gave my device to the Assistance. ohmy.gif
Then i retired the 780 three days ago and now it's working.

But this is strange because every Pocket PC has got buttons combination and i asked to the Assistance in which way they resolved my problem and they just told me "software upgrade..."
I thought, if they can why we can't hard reset the I780 ?
At the end i'm sure there is a buttons combination or a little "trick"... on the contrary Samsung Assistance changed with my device with another one.

I asked for this combination in my italian forum and in others international forum but, at the moment, it remains a mistery....


May I know what is "Then i retired the 780 three days ago and now it's working."? How can it be done?
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stephen.gazard
post Mar 7 2008, 09:03
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QUOTE(TheDiggia @ Mar 7 2008, 01:19) *
I know the problem because i had the same problem.
I mailed to samsung Italy and UK and both told me there is no hardware combination of buttons to hard reset the device and i gave my device to the Assistance. ohmy.gif
Then i retired the 780 three days ago and now it's working.

But this is strange because every Pocket PC has got buttons combination and i asked to the Assistance in which way they resolved my problem and they just told me "software upgrade..."
I thought, if they can why we can't hard reset the I780 ?
At the end i'm sure there is a buttons combination or a little "trick"... on the contrary Samsung Assistance changed with my device with another one.

I asked for this combination in my italian forum and in others international forum but, at the moment, it remains a mistery....



Yes I am intrigued ... how did you get your device to work again?
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TheDiggia
post Mar 7 2008, 15:30
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Device(s): Samsung SGH I780
I would like to know too...
I wrote you, the Assistance employee told me just "Software upgrade" and for me this is not fully satisfactory but he didn't told me anything else
Is not in Modaco any user working at the Samsung ?
This could be the TOP for us


--------------------
- Diggia -
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stephen.gazard
post Mar 7 2008, 21:37
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QUOTE(TheDiggia @ Mar 7 2008, 00:19) *
I know the problem because i had the same problem.
I mailed to samsung Italy and UK and both told me there is no hardware combination of buttons to hard reset the device and i gave my device to the Assistance. ohmy.gif
Then i retired the 780 three days ago and now it's working.

But this is strange because every Pocket PC has got buttons combination and i asked to the Assistance in which way they resolved my problem and they just told me "software upgrade..."
I thought, if they can why we can't hard reset the I780 ?
At the end i'm sure there is a buttons combination or a little "trick"... on the contrary Samsung Assistance changed with my device with another one.

I asked for this combination in my italian forum and in others international forum but, at the moment, it remains a mistery....


What is Samsung Assistance? If I bought mine from Italy and I am now in the UK can I use it?

Also SOMEONE MUST HAVE A DECENT ROM THAT WORKS AND COULD BE UPLOADED
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Samuel Chan
post Mar 8 2008, 00:28
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QUOTE(TheDiggia @ Mar 7 2008, 23:30) *
I would like to know too...
I wrote you, the Assistance employee told me just "Software upgrade" and for me this is not fully satisfactory but he didn't told me anything else
Is not in Modaco any user working at the Samsung ?
This could be the TOP for us


I have returned my phone to Plemix to fix. I suggest to install either http://www.pocketvnc.com or http://www.mymobiler.com/ 1G8�4*?% before everything installed so that we can have a backdoor to control the phone.
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TheDiggia
post Mar 10 2008, 00:47
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@stephen
I suppose you should contact Samsung UK...

@Samuel
if your PC/notebook can't recognize the device (as in my case) i think you'll not able to use both the software


--------------------
- Diggia -
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stephen.gazard
post Mar 10 2008, 14:48
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QUOTE(TheDiggia @ Mar 10 2008, 00:47) *
@stephen
I suppose you should contact Samsung UK...

@Samuel
if your PC/notebook can't recognize the device (as in my case) i think you'll not able to use both the software



Spoke to Samsung today .... and it would appear that the rumours are true and that no -one including Samsung know how to perform hard reset !!

They also confirmed they would not be able to flash update the ROM to UK version for me .... GREAT !!!

Any help from anyone Really gratefully received ....
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irv
post Mar 10 2008, 21:58
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QUOTE(stephen.gazard @ Mar 11 2008, 00:48) *
Spoke to Samsung today .... and it would appear that the rumours are true and that no -one including Samsung know how to perform hard reset !!

They also confirmed they would not be able to flash update the ROM to UK version for me .... GREAT !!!

Any help from anyone Really gratefully received ....



This is too bad.....has anyone tried using a program for Safemode on this ppc?.....perhaps thats the only way to perform a hardreset for those that are stuck on the welcome screen.....because the safemode will kick in when the ppc detects resets in a loop and then thats when you're able to enter the ppc in safemode just like a normal pc......i guess from here you can either uninstall the program that was incompatible or go through start-setting etc etc-hard reset option......anyone here cares to try this and let us know which safemode program they are using and if it works?.....thanks
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Samuel Chan
post Mar 16 2008, 03:03
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Anybody tried this method?

http://www.ppcsg.com/index.php?act=ST&...220#entry699195
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stephen.gazard
post Mar 16 2008, 13:05
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QUOTE(Samuel Chan @ Mar 16 2008, 03:03) *
Anybody tried this method?

http://www.ppcsg.com/index.php?act=ST&...220#entry699195



didn't work for me.
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ekerbuddy
post Mar 18 2008, 08:38
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QUOTE(stephen.gazard @ Mar 16 2008, 13:05) *
didn't work for me.


I had an idea... Use AEBPlus. Find the software app that does the hard reset and map it to a key combination in AEBPlus. Even is the screen does not work, if you know the password (usually 1234, enter) then this might work as a backup fix until another way is found.
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Samuel Chan
post Mar 18 2008, 12:49
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QUOTE(ekerbuddy @ Mar 18 2008, 16:38) *
I had an idea... Use AEBPlus. Find the software app that does the hard reset and map it to a key combination in AEBPlus. Even is the screen does not work, if you know the password (usually 1234, enter) then this might work as a backup fix until another way is found.


Our problem not only on the screen but the keyboard/other hardware key also freeze.
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