White Screen on HTC Touch!, broken, please help :'( |
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 May 22 2008, 16:16
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#1
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Newbie  Group: Posters Posts: 15 Joined: 23rd August 2006 Member No.: 203,185 Device(s): spv c550  |
i took my HTC Touch out of my pocket today and the screen was white. nothing i do will make it go back.
it still responds to touch and i can switch it on/off with the power button. it was bought from ebay and the seller doesn't have the reciept anymore, so even though its still under its 1 year warrenty i can't claim! i went to a local phone repair place and they said they didn't know where they could get a screen for it so turned me away. what other options do i have? where can i turn... please can anyone help 
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May 22 2008, 16:17
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#2
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 The Main Man  Group: Admin Team Posts: 19,011 Joined: 6th November 2002 From: Norwich, UK Member No.: 1 Device(s): MDA Vario III |
You don't need the receipt to claim the warranty.
Just call HTC and you should be able to book it in based on the Serial Number. P -------------------- Paul O'Brien - Microsoft MVP, Mobile Devices, MoDaCo.network Founder. Check out my Blog! £10 off a £20 spend at eXpansys - click for details |
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May 22 2008, 16:34
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#3
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Newbie Group: Posters Posts: 15 Joined: 23rd August 2006 Member No.: 203,185 Device(s): spv c550 |
ok just one more thing... if the phone was knocked say while it was in my pocket (im pretty certain it wasn't),
will htc know from the problem and void the warranty? and then send the phone back to me and charge me for postage etc.. thanks |
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May 22 2008, 20:10
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#4
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Diehard  Group: Posters Posts: 350 Joined: 10th May 2007 Member No.: 254,928 Device(s): HTC P6500 |
QUOTE(robdablob @ May 22 2008, 17:34)  ok just one more thing... if the phone was knocked say while it was in my pocket (im pretty certain it wasn't), will htc know from the problem and void the warranty? and then send the phone back to me and charge me for postage etc.. thanks If the casing is unmarked and the warranty seal intact they can't prove anything...  M.S |
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