Diamond touch screen failure |
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 Jul 6 2008, 18:34
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#1
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Newbie  Group: Posters Posts: 21 Joined: 26th June 2008 Member No.: 401,972 Device(s): HTC Touch Diamond on T Mobile  |
Touch screen seems to have failed
 No response from the screen at all. Phone is locked and cannot be unlocked without the touch screen, as far as I know. Is my only option a hard reset? Help appreciated. |
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Jul 6 2008, 19:41
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#2
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 Enthusiast  Group: Posters Posts: 167 Joined: 20th April 2005 From: Denmark Member No.: 124,905 Device(s): Omnia + Nokia |
QUOTE(Sergeant Pluck @ Jul 6 2008, 20:34)  Touch screen seems to have failed No response from the screen at all. Phone is locked and cannot be unlocked without the touch screen, as far as I know. Is my only option a hard reset? Help appreciated. Have you tried to take the battery out andt put it back in again? -------------------- My history of nice "tools": McDrive + GARMIN XT + TT7
Samsung i900 Omnia *Nokia E66 *iPhone 3G 8GB *HTC Touch Diamond *HTC P3470 *ASUS P750 *HTC Touch Cruise *HP iPAQ 614C *HTC Touch Dual *Apple iPhone 8GB *MOTO Z8 *HTC TyTN 2 *TomTom Go 720 TMC *HTC TOUCH *Garmin nüvi 660FM *Mio C520T *HTC Advantage X7500 *Garmin Nüvi 670FM *Tomtom ONE II/TT6 EU *MIO P550/Miomap 3.2 *MIOC710/iGO *LOOXN100/MN6 *Transonic6000T/MN5.2 *TTGO910/TT6 *Medion515T/GoPal *SEP990i/NAV4ALL *SEM600i/NAV4ALL *MIOA701/TT5 *TTONE/TT5 *MIO269+/MN5 *MIO168/MIOMAP *Qtek8310/TTM5 *Qteks100/TT5 *Qtek2020i/TT5 *Qtek8020/TTM5 *HP6340/X-road * Qtek8080/TTM4 *SPVC500/TTM4 *SPV200/TTM4 *SPV100/TTM4 *HP2210/TT3 *Ipaq5550/TT3 *Ipaq3970/TT2 *Ipaq3950/TT2* |
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Jul 6 2008, 20:50
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#3
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Newbie Group: Posters Posts: 21 Joined: 26th June 2008 Member No.: 401,972 Device(s): HTC Touch Diamond on T Mobile |
QUOTE(Joost39 @ Jul 6 2008, 20:41) Have you tried to take the battery out andt put it back in again? Yes. I then put it on charge and now the screen is intermittently responding, slowly and jerkily, to touch some of the time, but not well enough to make the phone usable. So does that mean it is a software / OS problem rather than the screen itself? I guess there is not a lot else for it but to hard reset? Could the above problem be related to dampness? |
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Jul 6 2008, 22:36
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#4
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Newbie Group: Posters Posts: 21 Joined: 26th June 2008 Member No.: 401,972 Device(s): HTC Touch Diamond on T Mobile |
Just to update this for information, I hard reset the device. This proceeds OK until the first screen comes up, the alignment page. It takes forever to come up, and a click on the first position has no effect until some minutes later when it moves to the second position. And so on... until the startup process freezes entirely still on the alignment screen.
It's a goner 
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Jul 6 2008, 23:48
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#5
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 Moderator - Boing!  Group: Admin Team Posts: 8,557 Joined: 12th December 2002 From: Guildford, UK Member No.: 993 Device(s): HTC TyTN II |
Sounds like a faulty device then, unlucky
Where did you get it from? -------------------- This months MoDaCo WinMo Week device: the MWg Zinc II! Ask your questions HERE and download the show here! 2.25GB of backup storage online for free with Mozy! - https://mozy.com/?ref=VQ664H |
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Jul 7 2008, 20:50
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#6
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Newbie Group: Posters Posts: 21 Joined: 26th June 2008 Member No.: 401,972 Device(s): HTC Touch Diamond on T Mobile |
QUOTE(Monolithix @ Jul 7 2008, 00:48) Sounds like a faulty device then, unlucky Where did you get it from? expansys. |
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Jul 7 2008, 22:11
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#7
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Enthusiast Group: Posters Posts: 174 Joined: 15th April 2008 From: Bristol! Member No.: 378,942 Device(s): HTC Prophet |
QUOTE(Sergeant Pluck @ Jul 7 2008, 21:50) expansys. Warranty? -------------------- |
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