My MTeor looses connection settings and mail account |
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 Aug 23 2006, 10:42
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#1
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Newbie  Group: Posters Posts: 5 Joined: 14th August 2006 Member No.: 201,859 Device(s): HTC Mteor  |
From time to time (approximately once a week) my MTeor looses its connection settings. This makes it impossible to connect to the internet, wap, etc. In addition, my POP mail account is deleted.
By restoring a previous backup (using Sprite backup) I'm able to restore these settings and the account, but it's quite frustrating. Has anyone else experienced this? |
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Aug 25 2006, 12:58
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#2
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Newbie Group: Posters Posts: 24 Joined: 2nd December 2004 Member No.: 100,185 Device(s): HTC MTeoR, Qtek 9100 |
Yes, mine did this after turning it off and on for the first time.
But that has been the only time so far during the 2 weeks I have had it. |
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Aug 25 2006, 18:38
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#3
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 Hardcore  Group: Posters Posts: 2,293 Joined: 28th January 2003 From: Manchester UK Member No.: 2,413 Device(s): HTC S620 |
Exactly the same thing happened to me. I hard reset and it did it again. I hard reset a second time and it did it again
 ....and once it has lost your mail settings you can not create the account again because it says the account name already exists! This post has been edited by Pagemakers: Aug 25 2006, 18:42 -------------------- Phone History: 7110 > T68 > T68i > 7650 > SPV > E100 > 6600 > P900 > Treo 600 > E200 > C500 > Jam > SDA > C550 > QTEK8100 > iMate SP5 & JasJar > HTC MTeoR > Samsung i600 > HTC S620 > Dash
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Sep 15 2006, 22:21
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#4
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 Regular  Group: Posters Posts: 55 Joined: 9th May 2003 From: milan Member No.: 5,838 Device(s): htc-mteor, htc-tytn |
did you find any solution for this problem?!? I could not find any different solution than resetting the phone all the times.
quite frustrating... it's really annoying... |
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Sep 15 2006, 22:50
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#5
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Hardcore Group: Posters Posts: 2,293 Joined: 28th January 2003 From: Manchester UK Member No.: 2,413 Device(s): HTC S620 |
Nope. No solution. Crap really.
-------------------- Phone History: 7110 > T68 > T68i > 7650 > SPV > E100 > 6600 > P900 > Treo 600 > E200 > C500 > Jam > SDA > C550 > QTEK8100 > iMate SP5 & JasJar > HTC MTeoR > Samsung i600 > HTC S620 > Dash
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Sep 16 2006, 09:59
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#6
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Newbie Group: Posters Posts: 15 Joined: 1st May 2006 From: Melbourne, Australia Member No.: 187,794 Device(s): /StrTrk/MTeoR/Oxygen/++++ |
QUOTE(Pagemakers @ Sep 16 2006, 08:50)  Nope. No solution. Crap really. HTC WWE MTeoR Radio : 1.06.00.10 RIL Version: 2.002 ROM: 1.13.251.2 Protocol: 32.37.7010.01H see if your MTeoR ROM any dfferent to this? This post has been edited by SecureGSM: Sep 16 2006, 10:18 |
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Sep 17 2006, 09:39
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#7
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Hardcore Group: Posters Posts: 2,293 Joined: 28th January 2003 From: Manchester UK Member No.: 2,413 Device(s): HTC S620 |
Exactly the same.
-------------------- Phone History: 7110 > T68 > T68i > 7650 > SPV > E100 > 6600 > P900 > Treo 600 > E200 > C500 > Jam > SDA > C550 > QTEK8100 > iMate SP5 & JasJar > HTC MTeoR > Samsung i600 > HTC S620 > Dash
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Sep 18 2006, 15:22
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#8
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Newbie Group: Posters Posts: 5 Joined: 14th August 2006 Member No.: 201,859 Device(s): HTC Mteor |
The best solution I've got so far is to backup regularly using Sprite Backup and restore only the system settings when this happens.
My tasks, calendar, documents, etc, are not reverted as those are not part of the system settings. |
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Sep 18 2006, 15:28
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#9
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Hardcore Group: Posters Posts: 2,293 Joined: 28th January 2003 From: Manchester UK Member No.: 2,413 Device(s): HTC S620 |
Sorry. That's not the point. The damn phone should not loose these settings full stop.
Every smartphone I've had from the original SPV upwards has not done this so I don't expect a fifth or sixth generation phone to do this either. (not getting at you BTW). -------------------- Phone History: 7110 > T68 > T68i > 7650 > SPV > E100 > 6600 > P900 > Treo 600 > E200 > C500 > Jam > SDA > C550 > QTEK8100 > iMate SP5 & JasJar > HTC MTeoR > Samsung i600 > HTC S620 > Dash
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Sep 18 2006, 17:37
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#10
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Regular Group: Posters Posts: 55 Joined: 9th May 2003 From: milan Member No.: 5,838 Device(s): htc-mteor, htc-tytn |
I spoke to italian HTC customer care.
there's a "block" of units with software problems around europe. you can only solve the problem by flashing the unit with a new software. the update is only available at HTC repair service. there's no solution to the battery life problem. the only response to that could be a new improved battery on the market soon. the qualcomm chipset is too "hungry" when in 3g mode. |
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Sep 18 2006, 17:41
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#11
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Hardcore Group: Posters Posts: 2,293 Joined: 28th January 2003 From: Manchester UK Member No.: 2,413 Device(s): HTC S620 |
Thanks for the info. Strange they haven't released the software like every other smartphone manufacturer does.
-------------------- Phone History: 7110 > T68 > T68i > 7650 > SPV > E100 > 6600 > P900 > Treo 600 > E200 > C500 > Jam > SDA > C550 > QTEK8100 > iMate SP5 & JasJar > HTC MTeoR > Samsung i600 > HTC S620 > Dash
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Sep 18 2006, 19:41
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#12
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Regular Group: Posters Posts: 55 Joined: 9th May 2003 From: milan Member No.: 5,838 Device(s): htc-mteor, htc-tytn |
this is exactly what I told them.
they had no reply to this remark. hope to solve the problem soon and to find the battery as soon as possible. |
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Sep 19 2006, 15:33
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#13
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Newbie Group: Posters Posts: 15 Joined: 1st May 2006 From: Melbourne, Australia Member No.: 187,794 Device(s): /StrTrk/MTeoR/Oxygen/++++ |
Hello viskas!
could you please post the ROM info to this thread as soon as you have your MTeoR flashed with the latest firmware? This info should help us alot. keep us informed. Thank you. QUOTE(viskas @ Sep 19 2006, 03:37) I spoke to italian HTC customer care.
there's a "block" of units with software problems around europe. you can only solve the problem by flashing the unit with a new software. the update is only available at HTC repair service. there's no solution to the battery life problem. the only response to that could be a new improved battery on the market soon. the qualcomm chipset is too "hungry" when in 3g mode. |
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Sep 19 2006, 15:47
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#14
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Newbie Group: Posters Posts: 15 Joined: 1st May 2006 From: Melbourne, Australia Member No.: 187,794 Device(s): /StrTrk/MTeoR/Oxygen/++++ |
Just wanted to add that my MTeoR loosing BT pairing with TOMTOM GO 500 once or twice a week as well. seems to be related issue.
This post has been edited by SecureGSM: Sep 19 2006, 15:50 |
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Sep 21 2006, 15:06
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#15
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Newbie Group: Posters Posts: 1 Joined: 16th September 2006 Member No.: 206,414 Device(s): MteoR |
Hello
The Problem whit the loosing connection of GPRS: On my phone everything work fine whit the GPRS / UMTS.. exept wehn i made a Bluetooth connection.. after shering the bluetooth connection and restart my MTeoR the GPRS / UMTS thing will not work anymore until i reset my handy .... just for your knowlage Greetings GaXy |
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Sep 21 2006, 18:19
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#16
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Hardcore Group: Posters Posts: 2,293 Joined: 28th January 2003 From: Manchester UK Member No.: 2,413 Device(s): HTC S620 |
QUOTE(SecureGSM @ Sep 19 2006, 16:47) Just wanted to add that my MTeoR loosing BT pairing with TOMTOM GO 500 once or twice a week as well. seems to be related issue. Same here -------------------- Phone History: 7110 > T68 > T68i > 7650 > SPV > E100 > 6600 > P900 > Treo 600 > E200 > C500 > Jam > SDA > C550 > QTEK8100 > iMate SP5 & JasJar > HTC MTeoR > Samsung i600 > HTC S620 > Dash
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Oct 5 2006, 14:10
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#17
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Hardcore Group: Posters Posts: 2,293 Joined: 28th January 2003 From: Manchester UK Member No.: 2,413 Device(s): HTC S620 |
Just changed my ROM to the imate ROM and what do you know.....2 days later and all the the settings and email accounts are lost again.
Crap, crap phone. Don't buy one! -------------------- Phone History: 7110 > T68 > T68i > 7650 > SPV > E100 > 6600 > P900 > Treo 600 > E200 > C500 > Jam > SDA > C550 > QTEK8100 > iMate SP5 & JasJar > HTC MTeoR > Samsung i600 > HTC S620 > Dash
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