Have a look at your connection settings, and compare them to the "official" settings for your network in the UK. Also, can you browse the web? It could be a problem with your mail server instead of the connection.

Really annoying, was in Italy yesterday and wanted to synch my emails but couldn't, the connection would always fail (GPRS and 3G) but, the calls were working absolutely fine, any ideas????

Thanks, M.

There are a few things to check

1) Make sure you are connecting to an Italian service that has a data roaming agreement with your UK operator.
2) Make sure in ActiveSync/Menu/Schedule that 'Use above settings while Roaming' is checked. You should still get a data connection even if not checked, but you never know!
3) Find out if the Italian operator was having technical problems. I've found in Italy and Slovenia that sometimes the data component is just not present for a few hours at a time.

1. UK operator is Vodafone and in IT the preferred network is Vodafone IT
2. Don't use ActiveSync for email synchronisation, use a product from iAnywhere called onebridge
3. It's happened on 3 occassions now, all different days ... would be too much of a co-incidence me thinks!

There must be something, or some setting somewhere that isn't picking up a data roaming change ....

M.

Does Onebridge use some sort of custom connection or proxy? It may be that Voda IT don't allow the connection. Does you Mobile Web use the same connection?

Irrespective of onebridge, the internet is not accessible either which leads me to believe there is a more fundamental issue of general data access whilst roaming which I would assume there must be a setting for somewhere.