how to soft reset BJII when it is "dead" |
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 Apr 29 2008, 21:03
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#1
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Newbie  Group: Posters Posts: 2 Joined: 17th April 2008 Member No.: 379,729  |
Sometimes BJ II is dead for no reason. The screen is still on but all the keys dont' respond. When I was using pocket pc, a quick way to fix this is to soft set it. However, I am unable to find a way to soft set my BJ II. I try to hold the power button for several seconds but nothing happens. The only think i can do is to pull out the battery and then put it back again. Is there anyway to soft reset BJII without pulling out the battery? Thanks!
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Apr 29 2008, 21:19
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#2
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 Newbie Group: Posters Posts: 29 Joined: 25th April 2008 Member No.: 382,549 Device(s): BlackJack II |
I would think that pulling out the battery would be the only way to go if the device is not responding at all.
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Apr 30 2008, 00:10
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#3
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 Staff Team Leader  Group: Admin Team Posts: 16,839 Joined: 24th November 2002 From: Southampton Member No.: 53 Device(s): C550 and JasJar |
QUOTE(nfrederick @ Apr 29 2008, 22:19)  I would think that pulling out the battery would be the only way to go if the device is not responding at all. Correct, if waiting for a long time incase of severe slowdown there is still no responce then pulling the battery is the ony solution. -------------------- Smartphone and PocketPC History
SPV, E100, E200, C500, C550, C600 (MoDaCo Edition), MPX200, MPX220, MIO8380, Voq Pro, Lobster 700, JasJar, Vario  New and updated Smartphone History Life's too fast can I get off and walk for a bit? I used to be top poster....... |
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Apr 30 2008, 01:33
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#4
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Regular  Group: Posters Posts: 61 Joined: 7th March 2008 Member No.: 364,799 |
QUOTE(awarner (MVP) @ Apr 30 2008, 00:10) Correct, if waiting for a long time incase of severe slowdown there is still no responce then pulling the battery is the ony solution. I've always had to pull the battery. I wonder if you experience the same problems my wife and I do here? http://www.modaco.com/content/samsung-i617...ttent-freezing/ Which brand is your extra memory SD card (if you have one)? |
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Apr 30 2008, 03:04
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#5
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Staff Team Leader Group: Admin Team Posts: 16,839 Joined: 24th November 2002 From: Southampton Member No.: 53 Device(s): C550 and JasJar |
What is the state of the battery when the phone freezes? low battery level could be possible cause.
-------------------- Smartphone and PocketPC History
SPV, E100, E200, C500, C550, C600 (MoDaCo Edition), MPX200, MPX220, MIO8380, Voq Pro, Lobster 700, JasJar, Vario New and updated Smartphone History Life's too fast can I get off and walk for a bit? I used to be top poster....... |
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Apr 30 2008, 05:11
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#6
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Regular Group: Posters Posts: 61 Joined: 7th March 2008 Member No.: 364,799 |
QUOTE(awarner (MVP) @ Apr 30 2008, 03:04) What is the state of the battery when the phone freezes? low battery level could be possible cause. Mine happens even with a battery with almost a full charge. |
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Apr 30 2008, 14:30
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#7
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Newbie Group: Posters Posts: 29 Joined: 25th April 2008 Member No.: 382,549 Device(s): BlackJack II |
How long have you had the phone, if its within 30 days I would take it back to wherever you got the phone. AT&T store, Wal-Mart, whichever, I'm sure they would help you out becuase of this issue.
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Apr 30 2008, 17:09
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#8
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Regular Group: Posters Posts: 61 Joined: 7th March 2008 Member No.: 364,799 |
QUOTE(nfrederick @ Apr 30 2008, 14:30) How long have you had the phone, if its within 30 days I would take it back to wherever you got the phone. AT&T store, Wal-Mart, whichever, I'm sure they would help you out becuase of this issue. It's been more than 30 days. And lately, I've been noticing that the freezing happens more when the phone has been locked. I haven't been locking my phone as much for the last two days and I haven't had one freeze-up. I know I'll find the real culprit sometime in the future 
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Apr 30 2008, 17:14
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#9
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Newbie Group: Posters Posts: 29 Joined: 25th April 2008 Member No.: 382,549 Device(s): BlackJack II |
Well I know it has not been more than a year, Samsung has a one year warranty on the Blackjack II, your best bet right now is to call Samsung and let them know about the issue.
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Jun 24 2008, 21:27
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#10
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Newbie Group: Posters Posts: 7 Joined: 27th March 2008 Member No.: 372,343 Device(s): blackjack II i617 |
QUOTE(dudugege @ Apr 29 2008, 21:03) Sometimes BJ II is dead for no reason. The screen is still on but all the keys dont' respond. When I was using pocket pc, a quick way to fix this is to soft set it. However, I am unable to find a way to soft set my BJ II. I try to hold the power button for several seconds but nothing happens. The only think i can do is to pull out the battery and then put it back again. Is there anyway to soft reset BJII without pulling out the battery? Thanks! I posted in another section, thought it might be helpful. If your screen will not unlock, press the (fn) button, I have noticed that the (fn) key still works when the keys are locked. If the (fn) key gets accidentally pressed 2 times, it locks the keys to the (fn) setting ie. a=/ b=# and so on. so when you are trying to press (s) it is actually pressing (*) which, strangely enough, dose not unlock the phone; you have to press (fn) and then press (s) to unlock the phone. This is just my understanding from trial and error. |
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Jun 25 2008, 02:40
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#11
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 Newbie Group: Posters Posts: 15 Joined: 4th June 2008 Member No.: 395,116 Device(s): BlackJack II |
Another thing could be that you're running a lot of programs in the background and not know it. Since a lot of WM programs don't have and "EXIT" option you have to manually stop the program.
To do this just hold down the "home" key (the one with the house on it) and that will open the task manager. Then just stop the programs you aren't using, or you can hit "Menu" -> "Stop All" to stop all extra programs. |
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