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 SOTI Pocket Controller + New Phone = DOH!, So, you get your new phone and.....
James
post Jul 21 2008, 15:21
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AKA 'jlowap' MoDaCo Old Skool
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Joined: 12th February 2003
From: North Devon, UK
Member No.: 2,777

Device(s): glofiish X800 + HTC Diamond



Right,

This is not totally Diamond related but it’s the reason for my moan so here I go...

I’m sure there are others in the same boat here with SOTI Pocket Controller but ive not seen/read about it before.

I get my new diamond biggrin.gif and today I though I would install pocket controller, no problems so far, after a few mins of use I think ill switch the skin mode on and download the HTC Diamond skin... and.... WHAT!!! :-



So I can’t use a skin!! (One nice part of the application) and 'technically' no longer functions as advertised mad.gif

Tried their technical support and they just posted back an answer from their database with no human understanding in the reply mad.gif

QUOTE
Dear James,


Thank you for your E-Mail.


Regarding your registration key for your older software:


When you purchase Pocket Controller-Pro the application includes 12 months of free Product Upgrade Service, Skin Catalog download Service and Technical Support Service. Our records show that these services of your registration has expired as of 09/01/07.


If you are interested in upgrading to the latest version of Pocket Controller-Pro at a 20% discount. Please follow the instructions below:

1. Browse to the following link: http://www.soti.net/default.asp?Cmd=Produc...mp;SubCmd=PCPro

2. Click on the “Buy” button. This will take you to the checkout page.

3. Enter the following Promotion Code: B265C1B5

4. Click “Recalculate”, the reduced price will be displayed

5. Click “Checkout” and following the remaining prompts to complete the purchase

For a list of features that have recently been added to the product, please click on the link below:

http://www.soti.net/default.asp?Cmd=Produc...md=PCProRevHist

Best Regards,

Daniel Jones


I am NOT spending $31 (that’s with the 20% off) just for a new SKIN! that’s outrageous! It might be different if I was buying a new version of the software but im not.

So, just to sum up, BE WARNED!

P.S. what also really annoys me is ive even done a skin for them in the past!!!! ohmy.gif



--------------------
James Lovell
Microsoft Windows Mobile Specialist 2008

And ive got a certificate to prove it :P

Get Your HTC DIAMOND HERE!
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awarner (MVP)
post Jul 21 2008, 15:31
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From: Southampton
Member No.: 53

Device(s): C550 and JasJar



Been awhile since I used SOTI, so you have to subscribe to use their skins.
Suppose you are just paying for a service and unlike MoDaCo they charge for themes etc.


--------------------
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James
post Jul 21 2008, 15:47
Post #3


AKA 'jlowap' MoDaCo Old Skool
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Group: Moderator Team
Posts: 3,537
Joined: 12th February 2003
From: North Devon, UK
Member No.: 2,777

Device(s): glofiish X800 + HTC Diamond



well, yeah sort of.. smile.gif

You get the app + 12 months of support for $38ish

i just dont want to pay £15 odd squid for 1 new skin sad.gif



P.s. Ash you got a diamond yet then? smile.gif


--------------------
James Lovell
Microsoft Windows Mobile Specialist 2008

And ive got a certificate to prove it :P

Get Your HTC DIAMOND HERE!
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