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 HELP: AUDIO ISSUES - DROPPED BASS
bipolarbear
post Oct 4 2008, 12:16
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Hi
I got my first diamond a few months back and within a few weeks during listening to mp3 files the bass would drop out of the music and it would become very tinny.
Tried to solve the problem my-self checking the usual's like headphones, audio booster, mp3 quality, different audio players and finally a reset which solved the problem for a few days but then came back.
My provider is orange uk and i contacted them about it, after two weeks! they couldn't come up with a solution and sent me a new phone.
Now after having my replacement phone a few weeks it has happened again and also seems to affect call audio quality when using the headphones. I can't tell if it's affecting the speakers as they are of low quality anyway.
Orange support is woefully poor and htc can't help as it's an orange branded phone.
I am wondering if anyone else has had similar issues / solutions and if this is a generic problem with the diamond?
thanks
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dwhyte
post Oct 4 2008, 17:17
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QUOTE(bipolarbear @ Oct 4 2008, 13:16) *
Hi
I got my first diamond a few months back and within a few weeks during listening to mp3 files the bass would drop out of the music and it would become very tinny.
Tried to solve the problem my-self checking the usual's like headphones, audio booster, mp3 quality, different audio players and finally a reset which solved the problem for a few days but then came back.
My provider is orange uk and i contacted them about it, after two weeks! they couldn't come up with a solution and sent me a new phone.
Now after having my replacement phone a few weeks it has happened again and also seems to affect call audio quality when using the headphones. I can't tell if it's affecting the speakers as they are of low quality anyway.
Orange support is woefully poor and htc can't help as it's an orange branded phone.
I am wondering if anyone else has had similar issues / solutions and if this is a generic problem with the diamond?
thanks


Just had the same happen with my TMob Compact IV this morning.
It is being replaced as faulty on Monday but is this a worrying sign of dodgy hardware build?

Dave
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bipolarbear
post Oct 5 2008, 11:22
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QUOTE(dwhyte @ Oct 4 2008, 18:17) *
Just had the same happen with my TMob Compact IV this morning.
It is being replaced as faulty on Monday but is this a worrying sign of dodgy hardware build?

Dave


Sorry to hear that. are there any rom updates for the compact iv?
i just found a new rom update for my diamond

http://www2.orange.co.uk/servlet/Satellite...uct&tabid=1

It seems to be working now with the update but i can't say for sure as the problem seems to develop over time.

anyone had audio problems with the newest orange rom? (1.93.405.1)
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