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 T-Mobile Shadow: 1st One a 'Dud' :(
chaznet
post Nov 8 2007, 20:32
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The call quality on my first Shadow as terrible, took it in to return it and was told something was wrong with it, they exchanged it for a new one which has great call quality.

This post has been edited by chaznet: Nov 11 2007, 01:53
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Paul (MVP)
post Nov 8 2007, 20:41
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I bought one today biggrin.gif

Sure yours wasn't a dud? I've heard good things about the Shadow call quality...

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chaznet
post Nov 8 2007, 22:22
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It is just OK on my end, worse for the other caller. I think it's the device, but who knows -- I could be wrong. There's another reason to return it as well, that scroll-wheel. Just read this from the NY Times review:
QUOTE
The only hardware disappointment is that scroll wheel, which is balky and slow to respond. T-Mobile agrees, and has a fix planned for the next batch

If they're coming out with a 'new batch' with improved scroll wheels, I'd bet there'll be other little tweaks hardware-wise (like call quality). The 2nd ones will probably be the way to go for those going with a Shadow.

Not sure where you're hearing the call quality is good, from the T-Mobile rep? I've not seen anyone refer to it as being good, just not-so-good. Give someone a call on it, ask what they're hearing wink.gif CNET mentions it in their review:
QUOTE
The call quality of the Shadow could be better, particularly the speakerphone


QUOTE( @ Nov 8 2007, 12:41) *
I bought one today biggrin.gif

Sure yours wasn't a dud? I've heard good things about the Shadow call quality...

P

This post has been edited by chaznet: Nov 8 2007, 22:23
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chaznet
post Nov 9 2007, 17:08
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Actually -- it was a dud, they convinced me to try another and extended my return-if-not-satisifed date. This 2nd one is much better... So, it's once again me and my Shadow ;)

QUOTE(Paul (MVP) @ Nov 8 2007, 12:41) *
I bought one today biggrin.gif

Sure yours wasn't a dud? I've heard good things about the Shadow call quality...

P
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palmsolo
post Nov 10 2007, 01:41
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QUOTE(chaznet @ Nov 9 2007, 09:08) *
Actually -- it was a dud, they convinced me to try another and extended my return-if-not-satisifed date. This 2nd one is much better... So, it's once again me and my Shadow wink.gif


Good to hear you are back with a Shadow. I actually started singing part of that song at the beginning of Mobile Tech Roundup #116, which should be out in a day or so. My call quality has actually been fine and no one has complained or commented that it sounded any different than any other device I have used. The speakerphone gets pretty dang loud, but at full volume loses some quality and is almost too loud and distorted at the highest level.

I thought about buying a Curve and that was my initial intention when I went to the store, but I just couldn't resist the WM Smartphone with some very decent specs and cool UI.


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chaznet
post Nov 10 2007, 02:09
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Yes -- a nice device, though should be much better once some tweaks start becoming available -- wish I knew how to figure it all out, especially the navigation pad alert stuff, and the keyboard lights...

QUOTE(palmsolo @ Nov 9 2007, 17:41) *
Good to hear you are back with a Shadow. I actually started singing part of that song at the beginning of Mobile Tech Roundup #116, which should be out in a day or so. My call quality has actually been fine and no one has complained or commented that it sounded any different than any other device I have used. The speakerphone gets pretty dang loud, but at full volume loses some quality and is almost too loud and distorted at the highest level.

I thought about buying a Curve and that was my initial intention when I went to the store, but I just couldn't resist the WM Smartphone with some very decent specs and cool UI.
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Paul (MVP)
post Nov 12 2007, 15:55
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Good to see you here Palmsolo.

I hope I get my shadow soon! biggrin.gif

P


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