SPV E650 won't connect to any PC using ActiveSync |
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 Sep 30 2008, 13:12
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#1
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Newbie  Group: Posters Posts: 7 Joined: 14th July 2008 From: UK Member No.: 407,298 Device(s): SPV E650 + 2gb micro SD card  |
My Orange SPV E650 will no longer connect to any PC using ActiveSync even though it's always worked before
with this phone and all my previous SPVs. I get the error message "This device is not allowed to connect to the desktop computer". I've tried the following without success: * Reinstalling ActiveSync 4.5 * Checking and unchecking the checkbox "Enable advanced metwork functionality" in 'Start|Settings|Connections|More| USB to PC'. * Running the ActiveSync Troubleshooter on my work PC, home PC and laptop. The only other option I can think of is to reset the phone to the factory settings, trouble is I have loads of photos and videos of my kids/holidays/etc on the phone which I now can't copy to my PC and I don't want to lose them! Can anyone help? |
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Sep 30 2008, 15:49
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#2
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 Addict  Group: Posters Posts: 549 Joined: 13th March 2005 From: United Kingdom Member No.: 116,892 Device(s): SPV E650+2Gb Micro SD |
Can't you slap a Bluetooth dongle on your PC, copy your photos to it and then reset your phone to factory settings? It seems like the only option as somewhere you have a corrupted file.
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Oct 1 2008, 20:27
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#3
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 Peanut Brain  Group: MoDaCo Plus Posts: 6,357 Joined: 10th September 2004 From: Surrey, England Member No.: 56,072 Device(s): iPhone 8Gb. Athena, C600 |
Have you tried deleting the partnership?
-------------------- He who asks a question looks foolish for 5 minutes. He who doesn't ask a question remains foolish forever.
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Oct 3 2008, 18:58
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#4
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Newbie Group: Posters Posts: 7 Joined: 14th July 2008 From: UK Member No.: 407,298 Device(s): SPV E650 + 2gb micro SD card |
Sounds like you could be right that something has got corrupted on the phone. Using a bluetooth dongle sounds a good option, I'll give it a try! Cheers!
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Oct 3 2008, 19:00
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#5
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Newbie Group: Posters Posts: 7 Joined: 14th July 2008 From: UK Member No.: 407,298 Device(s): SPV E650 + 2gb micro SD card |
Yes I tried deleting the partnership but it also deleted all the contacts from my phone! And no it didn't get ActiveSync working but thanks for the advice!
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Oct 4 2008, 10:11
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#6
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Peanut Brain Group: MoDaCo Plus Posts: 6,357 Joined: 10th September 2004 From: Surrey, England Member No.: 56,072 Device(s): iPhone 8Gb. Athena, C600 |
See http://bansky.net/blog/2007/07/prevent-dev...the-desktop-pc/
Try installing wm5storage to get all your stuff off if a BT dongle doesn't work. Deleting the partnrship on the PC shouldn't have deleted your contacts - hopefully you will get them all back when you sync successfully again - make sure you don't wipe them off your PC! -------------------- He who asks a question looks foolish for 5 minutes. He who doesn't ask a question remains foolish forever.
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Oct 7 2008, 08:11
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#7
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Newbie Group: Posters Posts: 7 Joined: 14th July 2008 From: UK Member No.: 407,298 Device(s): SPV E650 + 2gb micro SD card |
Success! I found a really easy way! I removed the memory card and copied all the contents to my PC (not necessary but just for peace of mind!). My contacts were already saved to a CSV file on my PC.
Then on the phone I went to 'Start|Accessories|Clear Storage', entered the code it gives and hit 'OK'. This reset the phone to the factory settings and now I can use ActiveSync! I could have also saved my text messages and calendar entries but I wasn't really bothered about keeping them. Cheers for your help! |
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Oct 7 2008, 19:26
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#8
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Peanut Brain Group: MoDaCo Plus Posts: 6,357 Joined: 10th September 2004 From: Surrey, England Member No.: 56,072 Device(s): iPhone 8Gb. Athena, C600 |
Glad you got it sorted
-------------------- He who asks a question looks foolish for 5 minutes. He who doesn't ask a question remains foolish forever.
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