Hi all,

I've been visitng Modaco for several months now as a guest, but only now making my first post.

I'm not a computer expert, but I wouldn't say that I'm incompetent when it comes to computers either. Yet despite this, I just can't seem to sort my WiFi connection from my Orange SPV M3100 to my Orange Livebox. There's something not quite right here, as this should be realtively straight forward (based on the absence of any other similar posts where someone is using an Orange Livebox), please could you guys give me some advice (N.B. I'm new to the whole WiFi thing); settings are as follows:-

Orange Livebox
SSID: Tilum (originally Livebox-BCC0)
Channel number: 1
Enable Wireless LAN: ticked (i.e. on)
WEP Security Key: 7A1E0...... (26 character passkey) (obviously I ought not disclose this on this post!)
Wireless settings (under 'Advanced' tab): "WPA or WEP security" option selected

SPV M3100
WLAN (in 'Wireless' tab of 'Network Cards'): Either says "Unavailable", "Available", or "Connecting"
'Network Adaptors' tab of 'Network Cards': My network card connects to The Internet
When selecting 'Tilum' WLAN (from the 'Wireless' tab of 'Network Cards') the following settings are entered/selected:-
'General' tab: Network name Tilum; Connects to The Internet
'Network Key' tab: Authentication WPA-PSK; Data Encryption TKIP; Network Key [i]same as WEP Security Key in Orange Livebox settings above
'802.1x' tab: Unable to alter settings from the default i.e. Use IEEE 802.1x network access control selected and EAP type is Smart Card or Certificate

1) I press the number '1' button on the Orange Livebox to put the Livebox into pairing mode and the WiFi LED changes from a constant red light to a flashing red light (i.e. Pairing Mode is active).
2) I ensure that SPV M3100 has WiFi switched on
3) I go to 'Network Cards' (via Start>Settings). Several WLANs appear in the list as "Available" (including mine, which has a full strength signal, and is a secured network).
4) Try to connect to Tilum WLAN by selecting Tilum from the list and selcting 'Connect' from the drop down menu
5) It then says "Connecting", but after a few seconds just changse back to say "Available"
6) It then (sometimes) tries to connect to a different WLAN

I did manage to (somehow) pair my devices at one point; but I didn't receive any messages indicating so (on either the Livebox, the M3100, or my PC (which is hooked up to the Livebox using the Ethernet cable)). The only way I discovered this was by noticing that my M3100 MAC appeared in the Livebox 'Associated Devices' section. But as I was unable to connect to my Tilum netork, I removed the device from the Associated Devices list in order to try and start all over again.

I've tried to remove all the other available WLANs from the list to leave Tilum, but it still doesn't want to connect.

I've tried different Channel numbers in the Livebox settings, but when I then try to connect to the Tilum netowork instead of it saying "Connecting" and then returning to "Available" after a few seconds, it changes to "Unavailable".

Any ideas?

Looking forward to your suggestions.

Cheers,
Tilum

WEP Security Key: 7A1E0...... (26 character passkey) (obviously I ought not disclose this on this post!)
Wireless settings (under 'Advanced' tab): "WPA or WEP security" option selected

'Network Key' tab: Authentication WPA-PSK; Data Encryption TKIP; Network Key [i]same as WEP Security Key in Orange Livebox settings above

Just found this site by accident and must say a huge thank you to tilium for the instructions regarding setting up pocket pc with orange livebox. I have spent so much time trying to solve the problem......but success!
I only have one problem, i have got a connection but every time i log on to web page i keep getting the message "this page cannot be found. Check the name and try again" regardless of the fact i have correct address. Any ideas? many many thanks

Just found this site by accident and must say a huge thank you to tilium for the instructions regarding setting up pocket pc with orange livebox. I have spent so much time trying to solve the problem......but success!
I only have one problem, i have got a connection but every time i log on to web page i keep getting the message "this page cannot be found. Check the name and try again" regardless of the fact i have correct address. Any ideas? many many thanks

All,
I meant to reply to my initial post with the solution to my problems sooner but have unfortunately been very busy and as such had not got round to doing it.

wblotting
My problem wasn't as easy to resolve as you might think. Please read on and hopefully it will solve your WLAN problem to.

Dr Who
Trust me I tried all sorts, including every single Authentication type i.e. Open, Shared, WPA, and WPA-SPK but still nothing worked! Thanks for your thoughts though.

mrnikt
"There is a little button at the bottom of LiveBox. I dont remember the english name of it BUT ... you have to push it once to set LiveBox in REGISTER mode. Its opposite to the RESET button on the other side of your LINE socket. Your wireless LED (it is for both Bluetooth and WiFi) will pulse-flash for 10-20 seconds. Only during this time you can pair successfully PDA / laptop with LiveBox."
The button on the Livebox you refer to is the button I was pressing to go into pairing mode, "1) I press the number '1' button on the Orange Livebox to put the Livebox into pairing mode and the WiFi LED changes from a constant red light to a flashing red light (i.e. Pairing Mode is active)."
I did actually manage to pair the devices, I just couldn't connect them!

jimbouk
I tried removing the settings from the Livebox and my device and started the pairing and connecting process that many times I lost count. I did get the message on my Today screen asking me to connect to my network, but when it tried to connect (by entering the WEP Security Key) it would accept the security code, but just not connect! P.S. I also tried removing the power suppply for greater than 30 seconds, but that didn't work either!
THE SOLUTION...
To all of those that have replied, thanks for your comments (hopefully these may well help someone with a similar WLAN problem), but the soultion to my problem came thanks to a guy in the Orange Wireless Help team (sorry I can't remember his name, but if you're reading this then you should know who you are!)....

1) Go into the 'Network Adaptors' tab using Start>Settings>'Connections' tab>Network Cards.
2) Ensure that 'The Internet' is selected in the "My network card connects to:" drop-down list.
3) Select the WiFi card from the hardware list below i.e. select "IEEE 802.11b/g Compatible WiFi Ad..."
4) If your screen looks something like the picture below (i.e. contains letters as well as numbers in the IP address box) then this is where the problem lies!!!
 Network_Adaptors.jpg ( 15K ) Number of downloads: 135

Basically, either the device or the Livebox (not sure which) is not automatically assigning a correct IP address. To get round this you have to manually give the device a valid IP address to your network. Don't worry, you don't have to do this each time you want to connect, once you have done it once and it connects to your network, you can go back to using the the "Use server-assigned IP address" option, and it should then connect without any problems.

5) If you're using an Orange Livebox, then ensure that "WEP security only" is selected in the Configuration>Advanced>Wireless section of your Livebox. Presumably selecting the "WPA or WEP security" option would work as well, but I just followed the Orange guy's instructions.
6a) When in the WiFi card settings page (in the picture above), select 'Use specific IP address' option.
6b) Enter the following IP address 192.168.1.201. If you already have a wireless device e.g. PDA/laptop connected to your network, then you may well have to give your pocket PC a different IP address e.g. 192.168.1.202. Once you've entered the IP address the 'Subnet mask' field should then automatically be entered by the device. In the 'Default gateway' field type 192.168.1.1
6c) Now go to the 'Name Servers' tab and enter 192.168.1.1 You can igonre the rest of the fields in this tab.
6d) Press 'ok' and you should now get a message saying "The new settings will be applied the next time the adaptor is used...." Press 'ok' to get rid of the message.
7) Switch the WiFi receiver on your device on (using Comm Manager)
8) Now remove any previous settings you have assigned to your Network by pressing down on the name of your network in the 'Configure Wireless Networks' list (Start>Settings>'Connections' tab>Network Cards>'Wirelss' tab), and select "Remove Settings".
9) Now press the number '1' button on the Orange Livebox to put the Livebox into pairing mode (the WiFi LED on the Livebox changes from a constant red light to a flashing red light (i.e. Pairing Mode is active).
10) Now select your network from the list on your Pocket PC in order to alter the settings of your network connection on your Pocket PC:-
- Ensure "Connects to:" 'The Internet' is selected from the drop-down list.
- Go to the 'Network Key' tab (see picture below) and select "Authentication:" 'Open' from the drop-down list.
- Change "Data Encryption:" to 'WEP' from the drop-down list (if not already selected).
- Deselect the "The key is automatically provided" tick box and enter your 26 character WEP Security Key. N.B. depsite what you may be told in the Orange literature, this Security Key is NOT case sensitive.
 Network_Key.jpg ( 17.68K ) Number of downloads: 95

- Now go to the '802.1x' tab, and ensure that the "Use IEEE 8-2.1x netowrk access control" is NOT selected.
- Now press 'ok' and you should return to the 'Configure Wireless Networks' screen.
11) Ensuring that you Livebox is still in Pairing mode (red wireless LED on Livebox is flashing, if not, re-perform step 9 (above)). If it is, then press down on the name of your network in the 'Configure Wireless Networks' list and select "Connect"... with a bit of luck your device should now FINALLY connect to your network!!!!!

Well that was a bal-ache to write! Hope it sorts out your problem wblotting. Let us know if it does/doesn't. If not, then drop usa a line and I'll try and talk you through it.

P.S. If that has worked, perform a soft reset of your Pocket PC and try and connect to your network again (you shouldn't need to enter the network key again). If it does connect, then select the "Use server-assigned IP address" option in the "IEEE 802.11b/g Compatible WiFi Ad..." settings and do a soft reset of your Pocket PC and trya and connect again, if that works, then heh presto!!!

Regards,
Tilum

In reply to the above and i quote

5) If you're using an Orange Livebox, then ensure that "WEP security only" is selected in the Configuration>Advanced>Wireless section of your Livebox. Presumably selecting the "WPA or WEP security" option would work as well, but I just followed the Orange guy's instructions.
6a) When in the WiFi card settings page (in the picture above), select 'Use specific IP address' option.
6b) Enter the following IP address 192.168.1.201. If you already have a wireless device e.g. PDA/laptop connected to your network, then you may well have to give your pocket PC a different IP address e.g. 192.168.1.202. Once you've entered the IP address the 'Subnet mask' field should then automatically be entered by the device. In the 'Default gateway' field type 192.168.1.1
6c) Now go to the 'Name Servers' tab and enter 192.168.1.1 You can igonre the rest of the fields in this tab

This seems to be working up untill we get to once i enter the IP address the subnet mask field should automatically be entered by device (MINE DOESN'T ) nothing is ever easy should I leave this blank Please help!!!!!!!!!!!!!!!!! patience is running thin