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 SGH-i600 Random crashes, Have to remove battery to recover
ksts
post Apr 26 2007, 14:46
Post #1


Newbie
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Group: Posters
Posts: 5
Joined: 3rd February 2005
From: London, UK
Member No.: 108,373

Device(s): Samsung SGH-i600, Treo 750
Hi All,

It's happened a couple of times now in the 2 weeks I've had the phone: I tried to use it and I found the screen black; no matter what I tried it wouldn't come back on (eg trying to press the unlock combination, holding down the power button to turn it on/off, etc). The only thing that made it recover is to take the battery out and put it back on.

Also, today I've just had another type of "crash": the homescreen and start menu was responding but I couldn't launch any applications. Performing a power cycle resolved that.

Given that I've almost never had crashes with previous WM2003/WM5 smartphones I am a bit alarmed that I've already had 3 in 2 week's time with the i600. Have other people had similar problems (which would indicate a firmware issue) or could this be potentialy a problem with my device?

Cheers
Kostas
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xippon
post Apr 26 2007, 17:16
Post #2


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Group: Posters
Posts: 31
Joined: 24th April 2007
From: 3city
Member No.: 249,932

Device(s): SGH-i600
ksts, could You please write:
1) what version You have ?
2) Did You install other aplications ?
3) What battery do You use ? Could You try to use another battery ?
4) Did it happed if you remove sim card or insert diffrent one?
5) It crash when You have enabled wifi/bt ?
6) Do You tried to format i600 (turn off, then press togheter power + up button ?
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chucky.egg
post Apr 26 2007, 20:25
Post #3


Did I say that out loud?
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Group: News Team
Posts: 4,525
Joined: 20th August 2003
From: Kent, England
Member No.: 13,469

Device(s): Kaiser, Touch
Mine's been rock solid so far

3rd party apps are probably the cause, but we could compare ROMs (go to Start, Settings, More, More, About):
OS 5.1.525 (Build 15362.3.4.2)
Radio ver i600DXGC2
RIL 2.002
Operator, Manufacturer, MS, Language, File system: 5.1.525.15362

I have a few apps installed:
Papyrus
Facade
CodeWallet Pro 6
Palringo
Resco Explorer 2005
RJ Time
SK TSync
A few homescreens and Reg tweaks
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tw
post Apr 26 2007, 21:15
Post #4


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Group: Posters
Posts: 26
Joined: 10th October 2004
From: Berlin, Germany
Member No.: 59,950

Device(s): SGH-i600
QUOTE(chucky.egg @ Apr 26 2007, 22:25) *
Mine's been rock solid so far

3rd party apps are probably the cause, but we could compare ROMs (go to Start, Settings, More, More, About):
OS 5.1.525 (Build 15362.3.4.2)
Radio ver i600DXGC2
RIL 2.002
Operator, Manufacturer, MS, Language, File system: 5.1.525.15362

I have:

OS 5.1.525 (Build 15363.3.4.3)
Radio i600XXGC4
RIL 2.002


--------------------
.

Microsoft MVP - Windows Mobile Devices
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