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 Omnia keeps turning off!
goldie
post Oct 2 2008, 07:10
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Hi, my first post now hope you guys can help me!

I received my new omnia last Saturday, am very impressed with the phone apart from some software issues that need sorting.
Since I have begun using it, when the phone is locked it will randomly freeze up and only a soft reset will fix it. This is happening 2-5 times a day and is really getting annoying mad.gif Should I be sending this phone back to Vodafone, are others experiencing the same? Or better still can I fix the problem myself?

Goldie
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gavzter
post Oct 2 2008, 08:39
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if it locks up with a blank screen, have a search for "blank screen of death" thread..

Seems it's a fairly common problem and people have posted in there about various possible causes/fixes.

Gavin
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FutureDirt
post Oct 2 2008, 11:23
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This problem seems to happen when you have the samsung widget today screen.

What do you have your today screen set to?

(Also... are you THE goldie? dnb fame etc etc)
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goldie
post Oct 2 2008, 11:51
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QUOTE(FutureDirt @ Oct 2 2008, 12:23) *
This problem seems to happen when you have the samsung widget today screen.

What do you have your today screen set to?

(Also... are you THE goldie? dnb fame etc etc)


Hi, My today screen is set with Samsung widget, have turned off the ettiquete feature and am waiting to see if it happens. Am also running S2U and SPB Mobileshell but was happening well before these were installed. If it happens again I will try turning the samsung widget off. Very naughty of samsung to release this phone without first ironing out the problems, I'm sure vodafone will be getting alot returned.

No, am afraid I'm not the goldie of d'n'b fame biggrin.gif Just my first car was gold and it had abit of a 'reputation' amongst friends wink.gif
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FutureDirt
post Oct 2 2008, 12:03
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QUOTE(goldie @ Oct 2 2008, 12:51) *
Hi, My today screen is set with Samsung widget, have turned off the ettiquete feature and am waiting to see if it happens. Am also running S2U and SPB Mobileshell but was happening well before these were installed. If it happens again I will try turning the samsung widget off. Very naughty of samsung to release this phone without first ironing out the problems, I'm sure vodafone will be getting alot returned.

No, am afraid I'm not the goldie of d'n'b fame biggrin.gif Just my first car was gold and it had abit of a 'reputation' amongst friends wink.gif


haha... wicked.

the widget home screen is definately the most likely suspect.
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goldie
post Oct 3 2008, 08:12
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OK I have now turned off the widget screen, etiquette and all power saving features and it's still happening, 4 times already today mad.gif It's really starting to pee me off now. I started another thread on vodafones forum, they have advised me to take it in to a voda shop for repair, does this mean it will get sent away?
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FutureDirt
post Oct 3 2008, 09:48
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they will definately send it away for "repair"

If i were you i would:

1. Hard reset the device
2. Dont install S2U
3. Dont use Samsung widget on today screen
4. See how you get on with that
5. Madatory fifth point :-)
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goldie
post Oct 3 2008, 10:05
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QUOTE(FutureDirt @ Oct 3 2008, 10:48) *
they will definately send it away for "repair"

If i were you i would:

1. Hard reset the device
2. Dont install S2U
3. Dont use Samsung widget on today screen
4. See how you get on with that
5. Madatory fifth point :-)


Hi FutureDirt, I'm not sure 1,2 will make a difference because the phone was already doing the freeze screen within hours of being first turned on and without any softwares installed. Have stopped using the samsung today screen.
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goldie
post Oct 3 2008, 12:15
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Update.. I called vodafone returns dept today (20 min wait huh.gif ) must be getting alot returned. I spoke to a friendly chap who said yes they are having problems with some batches of omnias, blamed samsung for releasing them to early and is sending me a new replacement omnia supposedly from a new batch of which none reported faulty so far.... we will see wink.gif off to delete the porn and stuff off the phone now biggrin.gif
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dunc
post Oct 3 2008, 16:49
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QUOTE(goldie @ Oct 3 2008, 13:15) *
Update.. I called vodafone returns dept today (20 min wait huh.gif ) must be getting alot returned. I spoke to a friendly chap who said yes they are having problems with some batches of omnias, blamed samsung for releasing them to early and is sending me a new replacement omnia supposedly from a new batch of which none reported faulty so far.... we will see wink.gif off to delete the porn and stuff off the phone now biggrin.gif



Or you could just update the firmware and that will fix the problem....

do a hard reset from the settings menu to delete your contraband if you choose to send it back
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goldie
post Oct 6 2008, 12:58
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QUOTE(dunc @ Oct 3 2008, 17:49) *
Or you could just update the firmware and that will fix the problem....

do a hard reset from the settings menu to delete your contraband if you choose to send it back


Cheers for that dunc, the hard reset removed all the contraband. The way I see it is vodafone should supply me with a working phone to start with and seeing as the phone was only 7 days old it got returned this morning, the couriers came took away the old one and left me with a new one. The new one is set to the latest roms hh3 smile.gif I also scratched the back case a bit on the first one so it's a fresh start all round, anyone recommend a decent case cover?
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frankmehta
post Oct 6 2008, 17:51
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i think its a software issue. mine got the blank screen of death in g4 and h3 but it stopped in i1
started again in i2. now updating to i3 hoping this is ironed out
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Flash_Gordon
post Oct 7 2008, 10:00
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QUOTE(dunc @ Oct 4 2008, 00:49) *
Or you could just update the firmware and that will fix the problem....

Yeah - I had same problem of turning off....finally updated to HI1 via HH3 and not had one shutdown since...and its well over a week now.

HI1 seems a good firmware methinks....as I also get much improved battery life now. biggrin.gif

Regards

FG
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