visda spiderphone, can not connect to service provider |
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 Jun 5 2008, 02:32
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#1
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Newbie  Group: Posters Posts: 2 Joined: 5th June 2008 Member No.: 395,418 Device(s): visda spiderphone  |
i ve tried every thing i can think of to get this phone to connect to my provider i get nothing. the phone looks for networks but cannot connect my sim card is in the phone i am a t-mobile usa suscriber. any help would be greatly appreciated.
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Jun 6 2008, 04:57
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#2
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 Staff Team Leader  Group: Admin Team Posts: 17,025 Joined: 24th November 2002 From: Southampton Member No.: 53 Device(s): C550 and JasJar |
Tmobile settings for the USA can be found HERE
The device you have does not run Windows Mobile operating system which this site is designed for so unfortunately it may be hard for members here to help as it's an unknown device. Are you sure the phone is capable of working on your network? Tmobile generally uses the 1900Mhz band in the USA, the spiderphone appears to be a triband device but I can not find any information on the internet that states what network bands are covered. -------------------- 3 mobile where the words "customer" and "service" only exists in the dictionary
Smartphone and PocketPC History SPV, E100, E200, C500, C550, C600 (MoDaCo Edition), MPX200, MPX220, MIO8380, Voq Pro, Lobster 700, JasJar, Vario  New and updated Smartphone History Life's too fast can I get off and walk for a bit? I used to be top poster....... |
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Jun 6 2008, 07:26
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#3
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Newbie Group: Posters Posts: 2 Joined: 5th June 2008 Member No.: 395,418 Device(s): visda spiderphone |
QUOTE(awarner (MVP) @ Jun 5 2008, 23:57)  Tmobile settings for the USA can be found HERE The device you have does not run Windows Mobile operating system which this site is designed for so unfortunately it may be hard for members here to help as it's an unknown device. Are you sure the phone is capable of working on your network? Tmobile generally uses the 1900Mhz band in the USA, the spiderphone appears to be a triband device but I can not find any information on the internet that states what network bands are covered. Support Service Area: UK, Europe, Australia, USA, Canada, Asia <LI>Dual-Band: GSM GPRS 900 / 1800 MHz <LI>Provider & SIM card: Work for any SIM Card & any Tele Company, SIM Card Unlocked <LI>Cellular enhancement protocol: GSM, GPRS (provided from your country Telecom) <LI>Bluetooth: 2.0 High Speed Transfer <LI>Memory: Built in 128MB, Expandable to 2GB Max (T-flash) <LI>Language: English, French,Spanish, Russian, Thai is there any US companies that run in the 1800 mhz. thank you for the help |
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Jul 13 2008, 14:09
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#4
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Staff Team Leader Group: Admin Team Posts: 17,025 Joined: 24th November 2002 From: Southampton Member No.: 53 Device(s): C550 and JasJar |
Sorry for the late reply, as far as I know there are no operators in the USA that use the 1800 band.
As I mentioned above most use the 1900 band with a few areas using the 850 band. -------------------- 3 mobile where the words "customer" and "service" only exists in the dictionary
Smartphone and PocketPC History SPV, E100, E200, C500, C550, C600 (MoDaCo Edition), MPX200, MPX220, MIO8380, Voq Pro, Lobster 700, JasJar, Vario New and updated Smartphone History Life's too fast can I get off and walk for a bit? I used to be top poster....... |
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Jul 14 2008, 07:00
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#5
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 Peanut Brain Group: MoDaCo Plus Posts: 6,265 Joined: 10th September 2004 From: Surrey, England Member No.: 56,072 Device(s): Athena, Qtek 8500 |
QUOTE Support Service Area: UK, Europe, Australia, USA, Canada, Asia It certainly doesn't support USA if it's only dual band!There is NO US operator that runs on 900 or 1800. What is the Visda Spiderphone? I can't find any details on it. -------------------- He who asks a question looks foolish for 5 minutes. He who doesn't ask a question remains foolish forever.
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