C500/SMT5600 Disassembly & Dust Fix Instructions |
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 Mar 31 2005, 20:44
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#1
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Newbie  Group: Posters Posts: 46 Joined: 7th June 2004 From: ON, Canada Member No.: 45,811 Device(s): SMT5600  |
I've decided to post my Do-It-Yourself solution to the C500 / SMT5600 dust problem on my website. You can find it here:
http://www.digimission.com/?page_id=25 I've tested it so far for 2 months+ and I'm still dust free. When I got my phone new I had dust after only 1 week! I wanted to test it for a bit longer just to be sure it works before I post it but there seems to be a lot of concern and talk about the dust issue lately. Anyone have a broken phone for a torture test?!  The disassembly instructions are on my website as well. And the fix is very simple; the hardest part is opening the phone. Enjoy!
This post has been edited by specialized: Jun 4 2006, 01:44 -------------------- |
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Mar 31 2005, 21:19
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#2
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 Diehard  Group: Posters Posts: 374 Joined: 20th January 2005 From: Romania Member No.: 106,056 Device(s): SPV C600 |
Very nice guide and clean and coherent instructions!
 I have thought about this solution at some point, but I was put off by the fact that the screen would remain stuck there because of the adhesive tape. You say, however, that you can take it off relatively easily. My question is: why did you take it off at all if there was no dust? |
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Mar 31 2005, 21:31
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#3
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Newbie Group: Posters Posts: 46 Joined: 7th June 2004 From: ON, Canada Member No.: 45,811 Device(s): SMT5600 |
QUOTE(tudor @ Mar 31 2005, 21:27) Very nice guide and clean and coherent instructions! I have thought about this solution at some point, but I was put off by the fact that the screen would remain stuck there because of the adhesive tape. You say, however, that you can take it off relatively easily. My question is: why did you take it off at all if there was no dust?  The tape is removable, so the screen is not permanently stuck. I removed the seal to test if it was easy to remove and to take pictures for the website. I added removal instructions just incase you didn't get all the dust/fingerprint/hair/etc... out before closing the phone. This post has been edited by specialized: Mar 31 2005, 21:36 |
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Mar 31 2005, 21:35
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#4
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Diehard Group: Posters Posts: 374 Joined: 20th January 2005 From: Romania Member No.: 106,056 Device(s): SPV C600 |
Thanks!
Do you know if there's any place where I can find that kind of rubber-sponge seal they have put around the screen originally? I suppose it should be available for DIY things. |
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Apr 1 2005, 07:00
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#5
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 Newbie Group: Posters Posts: 4 Joined: 15th December 2003 Member No.: 24,739 Device(s): SMT5600 |
Thanks for the great guide! I tried other guides, but had problems getting the upper-back case lifted.
-------------------- Odin Anderson | spaces.msn.com/members/techdog
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Apr 1 2005, 22:32
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#6
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Newbie Group: Posters Posts: 46 Joined: 7th June 2004 From: ON, Canada Member No.: 45,811 Device(s): SMT5600 |
QUOTE(tudor @ Mar 31 2005, 21:43) Thanks! Do you know if there's any place where I can find that kind of rubber-sponge seal they have put around the screen originally? I suppose it should be available for DIY things. The foam seal originally on the phone would have been manufactured to size and shape specifically for the phone but you might be able to find similar foam in strips at electronic stores. I choose to use the tape because its widely available, cheap, simple and you'll have a continuous & tight seal. |
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Apr 2 2005, 11:38
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#7
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Newbie Group: Members Posts: 1 Joined: 2nd March 2005 Member No.: 114,440 Device(s): c500 |
Looks good. Anyone know where to get hold of this poster tape in the UK?
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Apr 2 2005, 17:01
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#8
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 I've always wanted to explore the Pacific rim  Group: Posters Posts: 2,332 Joined: 19th January 2003 From: Lincoln Member No.: 2,100 Device(s): HTC Diamond, i-mate Smartflip |
Excellent instructions. TVM =D> =D> =D> =D>
-------------------- "Success is not to be measured by the position someone has reached in life, but the obstacles he has overcome while trying to succeed."
Booker T. Washington |
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Apr 2 2005, 17:19
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#9
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Newbie Group: Posters Posts: 46 Joined: 7th June 2004 From: ON, Canada Member No.: 45,811 Device(s): SMT5600 |
QUOTE(ekent @ Apr 2 2005, 11:46) Looks good. Anyone know where to get hold of this poster tape in the UK? I got the tape from Staples. It might also be called '3M Scotch Wallsaver Removable Double-Sided Tape'. |
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Apr 3 2005, 09:41
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#10
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 Addict  Group: Posters Posts: 625 Joined: 20th October 2004 From: Gillingham, Kent Member No.: 61,346 Device(s): Vario3, Qtek 8500, C500 |
Excellent instructions Specialised! I've posted instructions on a coupe of threads as to how to strip the phone, but I've always had problems getting the top cover off. Never tried your method of putting a small screwdriver through the holes - THANK YOU! I'll be trying that next time I need to get it stripped.
I kneel in homage to a master in his craft! =D> -------------------- I love deadlines.
I especially like the noise they make as they go whooshing by! Current toy: HTC Touch Pro with 8Gb card and standard ROM (won't be standard for long!) Other toys: Qtek 8500 in pink running WM6.1 (10 year old stepson's phone), SPV C500 running WM6.1 (for when one of us needs something smaller) Sold on ebay over the years: MDA Vario 3 (Kaiser), MDA Vario 2 (Hermes), SPV M500 (Magician), SPV (Canary) - only the Canary wasn't flashed to within an inch of it's life! |
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Apr 3 2005, 23:31
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#11
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Newbie Group: Posters Posts: 4 Joined: 15th December 2003 Member No.: 24,739 Device(s): SMT5600 |
QUOTE(specialized @ Mar 31 2005, 20:52) the hardest part is opening the phone. Again, these are great instructions! 8) But, getting that top-back cover off is very difficult, and I'm still haveing problems with it. Could you ellaborate on how you get this cover off? Perhaps a detailed close-up of the back cover would help everyone understand how it clips in, so we can better understand what to do. Odin This post has been edited by odinjon: Apr 3 2005, 23:34 |
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Apr 4 2005, 16:08
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#12
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Newbie Group: Posters Posts: 46 Joined: 7th June 2004 From: ON, Canada Member No.: 45,811 Device(s): SMT5600 |
QUOTE(odinjon @ Apr 3 2005, 23:39) Again, these are great instructions! 8) But, getting that top-back cover off is very difficult, and I'm still haveing problems with it. Could you ellaborate on how you get this cover off? Perhaps a detailed close-up of the back cover would help everyone understand how it clips in, so we can better understand what to do. Odin I sent you an email with some tips and a larger image of the top back cover. I might update the site later with the pic/tips. I hope it helped! This post has been edited by specialized: Apr 4 2005, 16:09 |
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Apr 7 2005, 12:46
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#13
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 Diehard Group: Members Posts: 415 Joined: 16th December 2002 From: Lymington Member No.: 1,148 Device(s): M500 and C500 |
I called Orange CS up on Friday afternoon, explained the problem and was told that it was a recognised issue and that they'd replace my handset for me. 8:58 the next morning, I was holding a nice, shiny, brand new SPV C500 in my clammy little mits
 Oh yeah - and I've not got Orange Care with my phone either - so all should be able to get this service I'm sure I'd highly recommend at least trying for a free replacement before you start taking your phone apart
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Apr 27 2005, 18:04
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#14
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 ..thugs be illin.. Group: Posters Posts: 48 Joined: 1st September 2003 From: Dundalk, Ireland Member No.: 14,514 Device(s): IMate KJam & SPVC550 |
I just did this to remove dust, my phone is now dead :cry:
When I turn it on I get a white screen and nothing else :cry: Such are the costs of having to fiddle. |
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Apr 27 2005, 18:52
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#15
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Newbie Group: Posters Posts: 46 Joined: 7th June 2004 From: ON, Canada Member No.: 45,811 Device(s): SMT5600 |
QUOTE(Hax) I called Orange CS up on Friday afternoon, explained the problem and was told that it was a recognised issue and that they'd replace my handset for me. 8:58 the next morning, I was holding a nice, shiny, brand new SPV C500 in my clammy little mits Oh yeah - and I've not got Orange Care with my phone either - so all should be able to get this service I'm sure I'd highly recommend at least trying for a free replacement before you start taking your phone apart I would recommend trying to get a free replacement first if you still have warranty as well. Always nice to get a new phone! QUOTE(Gavin @ Apr 27 2005, 18:04) I just did this to remove dust, my phone is now dead :cry: When I turn it on I get a white screen and nothing else :cry: Such are the costs of having to fiddle. It sounds like you have a loose LCD ribbon. Behind the LCD screen there is a connector for the ribbon. Flip up the dark grey tab on the connector to loosen the ribbon. Push the ribbon back in, close the tab to secure the ribbon. If you choose to open your phone please do so carefully. |
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Apr 27 2005, 19:26
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#16
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..thugs be illin.. Group: Posters Posts: 48 Joined: 1st September 2003 From: Dundalk, Ireland Member No.: 14,514 Device(s): IMate KJam & SPVC550 |
QUOTE(specialized @ Apr 27 2005, 18:52) It sounds like you have a loose LCD ribbon. Behind the LCD screen there is a connector for the ribbon. Flip up the dark grey tab on the connector to loosen the ribbon. Push the ribbon back in, close the tab to secure the ribbon. If you choose to open your phone please do so carefully. Yeah, I thought that might be it at first power up - but no joy so far :cry: I'm an electronics tech by profession & had no trouble with the last SPV - but these C500 are so well put together inside God knows what I did! I'll try ringing HTC tomorrow and see if they can give me any pointers and maybe the price of a repair. I'm so annoyed with myself right now :oops: The friggin thing was still under HTC waranty and all! But I didn't fancy having to send it away just for some dust - expensive lesson learned :cry: |
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May 21 2005, 07:22
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#17
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Newbie Group: Posters Posts: 20 Joined: 30th November 2004 Member No.: 67,154 |
Hi ,
Just wanted to thank you for the instructions, I dismantled and re-fixed my c500 successfully. I did have some problems - and anyone planning to do this pls be prepared for minor cosmetic damages (this would depend on the patience level of the person). Otherwise this is a fine guide. Btw, my problem was that I pushed the LED a little too much and as a result it went a little too inside (till then i was not planning to take the risk) . So I dismantled the phone to put the LED back in place .... and also cleaned the phone in the process Regards Arvind |
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Jun 7 2005, 01:44
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#18
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Newbie Group: Posters Posts: 2 Joined: 20th November 2004 From: Raleigh, NC, USA Member No.: 65,767 Device(s): Audiovox SMT5600 |
Alternate method to remove dust from the screen...a little long, but very effective on my SMT5600!
If you are like me, you frequently keep your mobile phone in your pants or shorts pocket. Depending on the construction of the phone, pocket lint may build up in the phone, under the keys, in the battery compartment, and worst of all on the LCD screen behind the protective, impossible to remove, clear cover. I have by accident discovered an ingenious way to clean it, just follow these simple steps: 1. place phone in pants, or shorts pocket 2. care for a child that is not feeling well - a child young enough to be carried is ideal as will become clear 3. keep the child hydrated - lots of pedialyte - milk - water, etc. 4. feed the child - pizza - pasta (red gravy only) - peanut butter sandwich - use your imagination 5. ensure that the child is not feeling well and hold the child in your lap, usually that is all the child will want to do anyway 6. don't forget to make sure the child is hydrated 7. wait for it...may take 5 min. to several hours depending on the state of the child, I recommend watching TV or reading a book 8. when the child is looking green in the face and making strange noises it is best to turn the child to face you 9. at this point your instincts may drive you to head for an area that would be easier to clean, use your best judgement, think about the following: - how much food and liquid the child recently consumed (choices made in steps 3, 4 and 6) - is there a potential for a larger mess if the child erupts while you are walking - sometimes it is best to remain sitting and try to use your shirt to "catch" the eruption, although depending on consistancy your shirt may only act as a filter - I'm sure you will recognize that this was something to think about several steps ago, as you knew the child wasn't feeling well (step 2) 10. KEY POINT - you may be slack jawed at the odd noises and strange color of the child, close your mouth! It may be a violent eruption, remember step 8. 11. once the child has "relieved" itself proceed to the clean up phase 12. remove the childs clothing as it is likely splattered 13. remove your clothing as your's are likely to be coated in a special concoction that can only be made in one place - the stomach of a sick child 14. start the washing machine and add detergent. I use powdered Tide mainly because that's what my wife buys. Looking back choosing the detergent wasn't a conscious decision however Tide does seem to remove lint and leave the LCD as well as both sides of the clear protective cover streak free. 15. attempt to remove any large chunks from your's as well as the childs clothing 16. place clothes into the washing machine 17. KEY POINT - do not empty the pockets of your clothing, besides depending on the angle of the eruption the pockets may be full 18. close the washing machine lid 19. give the child a bath, you may want to take a shower as well (after step 20) 20. resume clean up duty as you likely have a chair as well as carpet and a long trail of that special concoction to clean up. If you have a young child I highly recommend purchasing a carpet cleaner. The Bissel ProHeat Steamers work really well and you can often find them on sale for the equivalent price of calling a professional carpet cleaner once. It's one of the best investments I have ever made. 21. sometime later when you are looking for your phone, call it from a different phone. When your are immediately kicked to voice mail without even the hint of a ring, you may also get a strange felling in your stomach as you recall step 1. 22. locate phone in the washing machine 23. allow phone to dry out for 24 hours or so 24. charge the phone 25. power the phone on and marvel at how clean it is! Note the steps of turning your phone off, removing the battery, SIMM and any other additional features are not addressed but would likely be good idea prior to step 16. Removing these items after will surely speed drying. Also note you can skip a couple of the above steps, I'll let you figure out which ones. I am sure this will void your warranty, is likely to result in permenant damage to phones of lesser quality, and is unsafe if the battery is left installed (refer to the plethora of stories about damaged Lithium Ion batteries violently self destructing). If you're out of options or about to get a new phone this may be worth a try (get that new phone before you try it, or at least have an old phone on hand). If you do try this, please remove the battery first (and don't wash it!). Good Luck! Dave |
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Jun 17 2005, 02:35
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#19
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Newbie Group: Posters Posts: 6 Joined: 25th November 2004 From: Near Pittsburgh, USA Member No.: 66,515 |
QUOTE(specialized @ Mar 31 2005, 20:44) I’ve decided to post my Do-It-Yourself solution to the C500 / SMT5600 dust problem on my website. You can find it here: http://www.digimission.com/?page_id=25 I’ve tested it so far for 2 months+ and I’m still dust free. When I got my phone new I had dust after only 1 week! I wanted to test it for a bit longer just to be sure it works before I post it but there seems to be a lot of concern and talk about the dust issue lately. Anyone have a broken phone for a torture test?! The disassembly instructions are on my website as well. And the fix is very simple; the hardest part is opening the phone. Enjoy!Just a quick thanks, I performed 'open phone' surgery on my 5600 tonight, and your directions were spot on. Thanks I am now dust free, and hopefully sealed from future screen dust.
-------------------- SMT5600 + Cingular + MediaWorks = a happy gadget freak :)
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Jun 20 2005, 21:09
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#20
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Newbie Group: Posters Posts: 8 Joined: 20th August 2004 Member No.: 53,577 |
Anyone had any joy getting this tape in the UK? I can't find it anywhere, including staples.
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