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    • Reminder - MoDaCo position on illegal content   07/30/15

      ILLEGAL CONTENT I'd like to just reaffirm MoDaCo's position regarding piracy and illegal content in the light of some recent questions / postings. Posts will be censored by myself or my moderation team if the contain or link to: Illegal / pirated / cracked software or sites that host such softwareNintendo emulators / ROMs or sites hosting them (in light of Nintendo's legal stance)CUSTOM ROMS You may discuss and post links to custom device ROMs on MoDaCo, provided the following rules are adhered to: ROMs must not contain any illegal 3rd party software (this includes trial versions included without permission)ROMs must give full credit to the original authorISSUES If you have any issues with this policy, please contact PaulOBrien directly via PM.
    • Reminder: Selling items on the forum directly is not allowed   07/30/15

      Please note that selling items on the forum directly is not allowed by the forum rules. There is a forum for eBay auctions whereby you can list the items on eBay and link to them there. This is the ONLY forum for this type of activity. You may also advertise links to the eBay forum in your signature. Please note that selling directly in contravention of these rules will result in a warning / suspension / ban.

Modaco Shop Support

5 posts in this topic

Posted · Report post

Forgive me if i have missed the blindingly obvious link somewhere. (been a long day) But what happened to the product support forums for the MoDaCo shop?

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Posted · Report post

...yes, I noticed that a while ago...and I am STILL waiting for a response with reference to my faulty SP3 cradle...

...hmmm...

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Posted · Report post

Yes, I removed the forum at their request, they feel they can delivery a better customer experience with people telephoning their support line.

P

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Posted · Report post

...interesting for an online store...I would have thought they could pick things up and reply at their leisure without being chased over the phone. I have patiently waited for a response for at least 3 weeks now. So now I have to chase them by calling???

...hmmm...

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Posted · Report post

I wouldn't look at it like that...

You can of course still email them, but the feeling is that you will receive a better customer experience by calling them and having your issue resolved hopefully there and then, and I tend to agree.

P

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