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Device thinks there's headset inserted...

10 posts in this topic

Posted · Report post

I just received my Orange SPV phone, and there's no sound coming from the earpiecee. I checked the settings and I cannot change the profile from "car mode" to "normal". If you look at the picture below I'm wondering if that's a piece of a headset adaptor that's stuck in there making the phone think there's a headset attached. Before I go tearing this thing apart, I'd just like a second opinion. Thanks.

0d35ac31.jpg

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Posted · Report post

It's more likely that the switch has become stuck - a very common problem with these devices.

Try poking gently with an unfurled paperclip inside the socket. A twirling motion worked for me :)

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Posted · Report post

I tried the phone with an earpiece and it works just fine. Now when I go into profiles when there's a headset attached it changes the profile to the "headset mode" so obviously it's nothing software related. As soon as I pull it out though it goes back to car mode. Car mode is apparently when the phone is hooked up to a car speakerphone device..Does anyone know where this would normally plug into? Maybe there's something stuck there? Thx.

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Posted · Report post

sounds like your headphone socket is grounded :)

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Posted · Report post

I tried the phone with an earpiece and it works just fine. Now when I go into profiles when there's a headset attached it changes the profile to the "headset mode" so obviously it's nothing software related. As soon as I pull it out though it goes back to car mode. Car mode is apparently when the phone is hooked up to a car speakerphone device..Does anyone know where this would normally plug into? Maybe there's something stuck there? Thx.

The 'official' ( ie from orange) THB carkit plugs into the connector along the bottom. I still have a mint unused one :-)

Richard

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Posted · Report post

I tried the phone with an earpiece and it works just fine. Now when I go into profiles when there's a headset attached it changes the profile to the "headset mode" so obviously it's nothing software related. As soon as I pull it out though it goes back to car mode. Car mode is apparently when the phone is hooked up to a car speakerphone device..Does anyone know where this would normally plug into? Maybe there's something stuck there? Thx.

<{POST_SNAPBACK}>

Try a hard reset. If that doesn't resolve the problem it shows that it is indeed a hardware problem as suggested and you would probably need to send it off for repair (probably not cost effective on such an old device).

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Posted · Report post

I had this problem and a paperclip wiggled around the headphone socked solved the problem, the little switch pops in and speakers turn on :) It took a few goes to get it so dont get frustated and be careful not to scratch the inside too much or you may end up with a speaker and no headset!

fUNKUS

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Posted · Report post

When this used to happen on my original SPV it got progressively worse until the device was fairly unusable (switching to headset mode in the middle of calls). I had to send it to HTC for repair which resolved it permanently.

So although you may be able to temporarily resolve it be aware that the problem may reoccur :)

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Posted · Report post

When this used to happen on my original SPV it got progressively worse until the device was fairly unusable (switching to headset mode in the middle of calls). I had to send it to HTC for repair which resolved it permanently.

So although you may be able to temporarily resolve it be aware that the problem may reoccur :P

Hi,

I had this problem after using a friends Headset.

The switch at the rear of the jack socket had become loose with use.

This meant that the signal to the phone indicating the headset status was not Grounded via the switch.

I worked it a few times with a pointy probe and all was well untill the next time I used a headset, this time

I could not get it going again and upon dismantling the phone THREE of the 5 or 6 contacts from the

surface mounted jack socket had lifted their lands and were not making proper contact with the PCB traces.

I used a temperature controlled iron with a pointy tip, some very thin silver solder and some kynar/mod wire

to bridge each contact to the SMD devices the tracks went to.

You need to be experienced with hand soldering SMD Electronics to do this, so if you wreck your phone don't blame me :rolleyes:

I decided I didn't want to risk the switch going again and added a wire link from it to ground, (the centre rear of the socket),

this meant that I could never use a headset but also ensured that the fault would not happen again.

NB: To get to the jack socket you have to dismantle the phone (probably covered elsewhere on this site.

First obtain a jewellers screwdriver set as the screws in this phone are TINY!

Then remove the small screws holding the keyboard PCB in place and unplug it from the main PCB.

This allows access to the special multipin jack socket.

Hope this was of help to someone.

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Posted · Report post

When this used to happen on my original SPV it got progressively worse until the device was fairly unusable (switching to headset mode in the middle of calls). I had to send it to HTC for repair which resolved it permanently.

So although you may be able to temporarily resolve it be aware that the problem may reoccur :P

Hi,

I had this problem after using a friends Headset.

The switch at the rear of the jack socket had become loose with use.

This meant that the signal to the phone indicating the headset status was not Grounded via the switch.

I worked it a few times with a pointy probe and all was well untill the next time I used a headset, this time

I could not get it going again and upon dismantling the phone THREE of the 5 or 6 contacts from the

surface mounted jack socket had lifted their lands and were not making proper contact with the PCB traces.

I used a temperature controlled iron with a pointy tip, some very thin silver solder and some kynar/mod wire

to bridge each contact to the SMD devices the tracks went to.

You need to be experienced with hand soldering SMD Electronics to do this, so if you wreck your phone don't blame me :rolleyes:

I decided I didn't want to risk the switch going again and added a wire link from it to ground, (the centre rear of the socket),

this meant that I could never use a headset but also ensured that the fault would not happen again.

NB: To get to the jack socket you have to dismantle the phone (probably covered elsewhere on this site.

First obtain a jewellers screwdriver set as the screws in this phone are TINY!

Then remove the small screws holding the keyboard PCB in place and unplug it from the main PCB.

This allows access to the special multipin jack socket.

Hope this was of help to someone.

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