• Announcements

    • Reminder - MoDaCo position on illegal content   07/30/15

      ILLEGAL CONTENT I'd like to just reaffirm MoDaCo's position regarding piracy and illegal content in the light of some recent questions / postings. Posts will be censored by myself or my moderation team if the contain or link to: Illegal / pirated / cracked software or sites that host such softwareNintendo emulators / ROMs or sites hosting them (in light of Nintendo's legal stance)CUSTOM ROMS You may discuss and post links to custom device ROMs on MoDaCo, provided the following rules are adhered to: ROMs must not contain any illegal 3rd party software (this includes trial versions included without permission)ROMs must give full credit to the original authorISSUES If you have any issues with this policy, please contact PaulOBrien directly via PM.
    • Reminder: Selling items on the forum directly is not allowed   07/30/15

      Please note that selling items on the forum directly is not allowed by the forum rules. There is a forum for eBay auctions whereby you can list the items on eBay and link to them there. This is the ONLY forum for this type of activity. You may also advertise links to the eBay forum in your signature. Please note that selling directly in contravention of these rules will result in a warning / suspension / ban.

Moto Q is here...but won't synch!

5 posts in this topic

Posted · Report post

So - I'm an early adopter...unusual for a Yank eh? I just bought a Motorola Q from Verizon. Please give me some insight how to synch this device using Exchange. I followed the directions completely. The synch process doesn't work. Verizon customer support was totally not helpful. Their tech guy said I was their first tech support call on the Q, and they didn't even have an actual production Q to play with plus their paperwork was based on prototypes. He referred me to Motorola tech support who also had no clue and said it was a Microsoft problem He suggested I call 1-800-Microsoft...as if that were even possible. I've looked at several MSDN blogs and other people seem to have the same problem. Verizon announced the Q with great fanfare and said it was Verizon's mission to deploy as many Q's as Razr's...one would think they would have done a better job of beta testing some production units, training their customer support people and at least have production models on hand. Go figure!

0

Share this post


Link to post
Share on other sites

Posted · Report post

Please give me some insight how to synch this device using Exchange. I followed the directions completely. The synch process doesn't work.

I gather that you are trying to sync with an Exchange server. But did you try to set up ActiveSync with your PC? How did that go?

0

Share this post


Link to post
Share on other sites

Posted · Report post

What's the problem exactly?

We'll try to help, else I have some contacts at Moto :)

P

0

Share this post


Link to post
Share on other sites

Posted · Report post

This may or may not help, but here goes. I had the active sync problem with my moto Q. I disabled my XP firewall, followed motorola site's instructions to the T and still no...

Then I discovered that I had a trend micro "personal firewall" also.

If you are running an antivirus solution with a personal firewall this may very well be your problem. Now my sync works every time.

Good Luck

So - I'm an early adopter...unusual for a Yank eh? I just bought a Motorola Q from Verizon. Please give me some insight how to synch this device using Exchange. I followed the directions completely. The synch process doesn't work. Verizon customer support was totally not helpful. Their tech guy said I was their first tech support call on the Q, and they didn't even have an actual production Q to play with plus their paperwork was based on prototypes. He referred me to Motorola tech support who also had no clue and said it was a Microsoft problem He suggested I call 1-800-Microsoft...as if that were even possible. I've looked at several MSDN blogs and other people seem to have the same problem. Verizon announced the Q with great fanfare and said it was Verizon's mission to deploy as many Q's as Razr's...one would think they would have done a better job of beta testing some production units, training their customer support people and at least have production models on hand. Go figure!
0

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now

MoDaCo is part of the MoDaCo.network, © Paul O'Brien 2002-2015. MoDaCo uses IntelliTxt technology.