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      ILLEGAL CONTENT I'd like to just reaffirm MoDaCo's position regarding piracy and illegal content in the light of some recent questions / postings. Posts will be censored by myself or my moderation team if the contain or link to: Illegal / pirated / cracked software or sites that host such softwareNintendo emulators / ROMs or sites hosting them (in light of Nintendo's legal stance)CUSTOM ROMS You may discuss and post links to custom device ROMs on MoDaCo, provided the following rules are adhered to: ROMs must not contain any illegal 3rd party software (this includes trial versions included without permission)ROMs must give full credit to the original authorISSUES If you have any issues with this policy, please contact PaulOBrien directly via PM.
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Plus subscription problem

8 posts in this topic

Posted

Hi,

Just signed up for a plus subscription and the money has been taken out of my PayPal account but the MoDaCo site still says my subscription is "pending" and I have paid the princely sum of 0.00!

Any ideas on when my subscription is likely to be activated?

Thanks!

Matt

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Posted

Anyone?

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Posted

Surely there is someone from the admin team around? I have tried using the contact us button too.

Where has my money gone??

Regards,

Matt

An increasingly irritated customer (can you tell??!?)

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Posted

Each Plus subscription is handled on a personal level and is not an automated process.

Paul is the only person that deals with the Plus accounts and unfortunately he is not able to be plugged into MoDaCo 24/7 (but he does try :D )

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Posted

Thanks.

Didn't realise it wasn't an automated thing. I was looking forward to having a browse through the site this afternoon but I guess I'll have to wait until next week (my broadband at home is down so using a work connection).

Shame :D

Just a polite suggestion - perhaps you could make this clear on the signup page?

Cheers.

matt

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Posted

Thanks for the suggestion, hopefully it will be added to the signup page.

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Posted

It IS instant, you have opted to pay by PayPal eCheque, hence the delay while the eCheque clears.

As soon as the money clears, rest assured the activation will continue automagically.

P

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Posted

Update!

All cleared successfully. The problem was with paypal - the credit card I have registered expired and paypal will not do an instant bank transfer without a credit card on file as a "back up source" so instead put the transaction through as an "e-cheque" which takes up to 15 (yes FIFTEEN!) days to clear.

Thanks for your help Paul.

Everyone else - make sure you use a credit card to pay for your subscription!!! :D

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