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Eten M500 freeze

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I and my partner have bought one of these PDA's each and only just recently I have had the problem of if I were to try and delete anything or the backup utility occuring, it seems to freeze on me and I have to soft reset and I also have hard resetted it plenty of times to fix it and nothing seems to work...could somone please assist me in my problem and may someone plaese direct me maybe to download wm2003?

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