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Orange exec office & DPA

3 posts in this topic

Posted · Report post

last month Orange broke the data protection act on my account, the issue was raised with the supervisor and nothing done, so i wrote an email to the exec office, nothing...no reply...they ignored it, so i sent them another and at the same time sent a letter recorded delivery.

that was a few weeks ago, still nothing.....

DPA is a legal issue, Orange have broken it and i am now somewhat narked, looking at the OFCOM site it seems that they dont want to get involved, are there any suggestions as to what i can do next?

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Posted (edited) · Report post

last month Orange broke the data protection act on my account, the issue was raised with the supervisor and nothing done, so i wrote an email to the exec office, nothing...no reply...they ignored it, so i sent them another and at the same time sent a letter recorded delivery.

that was a few weeks ago, still nothing.....

DPA is a legal issue, Orange have broken it and i am now somewhat narked, looking at the OFCOM site it seems that they dont want to get involved, are there any suggestions as to what i can do next?

start here http://www.ico.gov.uk/complaints.aspx

What can I do about it?

First of all, contact the organisation you have a problem with. You should tell them

what the problem is and give them an opportunity to put things right. Many data

protection problems can be solved quickly without us getting involved.

You can also call our Helpline on 01625 545 745 for advice to help you to solve the

problem.

What if I cannot solve the problem myself?

If you have contacted the organisation about the problem but have been unable to

solve it, then we may be able to help.

If necessary, we will investigate the problem further. If we think the law has been

broken we can give the organisation advice and ask them to solve the problem. In the

most serious cases we can order them to do so.

You should be aware that in most cases we cannot punish an organisation for

breaking the law. Nor can we award you compensation. Our priority is to get the

organisation to change so that it handles personal information properly in the future.

Edited by Xavier
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Posted · Report post

last month Orange broke the data protection act on my account, the issue was raised with the supervisor and nothing done, so i wrote an email to the exec office, nothing...no reply...they ignored it, so i sent them another and at the same time sent a letter recorded delivery.

that was a few weeks ago, still nothing.....

DPA is a legal issue, Orange have broken it and i am now somewhat narked, looking at the OFCOM site it seems that they dont want to get involved, are there any suggestions as to what i can do next?

How was it that you think Orange broke the DPA?

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