• Announcements

    • Reminder - MoDaCo position on illegal content   07/30/15

      ILLEGAL CONTENT I'd like to just reaffirm MoDaCo's position regarding piracy and illegal content in the light of some recent questions / postings. Posts will be censored by myself or my moderation team if the contain or link to: Illegal / pirated / cracked software or sites that host such softwareNintendo emulators / ROMs or sites hosting them (in light of Nintendo's legal stance)CUSTOM ROMS You may discuss and post links to custom device ROMs on MoDaCo, provided the following rules are adhered to: ROMs must not contain any illegal 3rd party software (this includes trial versions included without permission)ROMs must give full credit to the original authorISSUES If you have any issues with this policy, please contact PaulOBrien directly via PM.
    • Reminder: Selling items on the forum directly is not allowed   07/30/15

      Please note that selling items on the forum directly is not allowed by the forum rules. There is a forum for eBay auctions whereby you can list the items on eBay and link to them there. This is the ONLY forum for this type of activity. You may also advertise links to the eBay forum in your signature. Please note that selling directly in contravention of these rules will result in a warning / suspension / ban.
Sign in to follow this  
Followers 0

Touch Cruise - O2 HSDPA

8 posts in this topic

Posted · Report post

I have just obtained a sim for my Touch Cruise from O2. I allowed the Cruise to configure itself for O2.

Although the handset says it is connecting to HSDPA and I am in a 'good' HSDPA coverage area according to O2's own coverage map I am only able to get 120kbps data transfers. (Using dslreports/mspeed). By comparison the same handset was achieving 500-600kbps with Tmob (and I was unhappy that Tmob seem unable to improve on that since I used to get over 1mb when I first had the contract on a Vario II).

Calls to O2 have so far met with:-

"we have no HSDPSA/3.5G network"

"we do have the network but it must be congested in your area" (S London)

"we do have the network but none of our sims are compatible with it yet"

Does anyone with an Orbit 2 (or a Stellar for that matter) have any suggestions/advise on how to get HSDPA speeds out of O2?

...or a complaints phone number since they are only able to offer me a snail mail address.

Thanks

Paul.

0

Share this post


Link to post
Share on other sites

Posted · Report post

I have just obtained a sim for my Touch Cruise from O2. I allowed the Cruise to configure itself for O2.

Although the handset says it is connecting to HSDPA and I am in a 'good' HSDPA coverage area according to O2's own coverage map I am only able to get 120kbps data transfers. (Using dslreports/mspeed). By comparison the same handset was achieving 500-600kbps with Tmob (and I was unhappy that Tmob seem unable to improve on that since I used to get over 1mb when I first had the contract on a Vario II).

Calls to O2 have so far met with:-

"we have no HSDPSA/3.5G network"

"we do have the network but it must be congested in your area" (S London)

"we do have the network but none of our sims are compatible with it yet"

Does anyone with an Orbit 2 (or a Stellar for that matter) have any suggestions/advise on how to get HSDPA speeds out of O2?

...or a complaints phone number since they are only able to offer me a snail mail address.

Thanks

Paul.

See my post in the Stellar forum about exactly the same problem - although customer services told me there was no reason I should not be getting it and to phone back if it did not improve.

0

Share this post


Link to post
Share on other sites

Posted · Report post

See my post in the Stellar forum about exactly the same problem - although customer services told me there was no reason I should not be getting it and to phone back if it did not improve.

Thanks crazyc - found yours after I posted mine. Have now emailed O2 Complaint Review Service to see what they have to say.....

Paul

0

Share this post


Link to post
Share on other sites

Posted · Report post

I've got an Orbit 2 (free @ £25 p/m!) and it does indeed support HSDPA (i get a H in the status bar).

0

Share this post


Link to post
Share on other sites

Posted · Report post

So far I have been unable to get anything faster than Edge on my tariff upgrade Orbit 2. I phoned O2 & despite me telling them that I am well within the area covered according to their HSDPA map, they told me I was in a low signal area. My response was to ask why on earth they bother with colouring this area purple on the map if it is a lie.

A couple of days ago, a colleague got an Orbit 2 as a completely new O2 personal contract. He checked out the data coverage outdoors & found HSDPA (didn't check the bandwidth though)... I tried in the same area, again only getting Edge.

This time I called O2 suggesting a SIM problem since my SIM is about 3 years old. Sure enough they checked & found my SIM to be non-3G enabled. I have a new one on the way in the post.

When it arrives I'll check my bandwidth & let you know how I get on.

0

Share this post


Link to post
Share on other sites

Posted · Report post

Other posts have said that personal customers on O2 are restricted to 120kbs - regardless of wether you have HSDPA or not.

I believe it is different if you are on a business contract...

0

Share this post


Link to post
Share on other sites

Posted · Report post

from my experience o2 are terrible at 3g

the people in the aylesbury shop seem determined that HSDPA coverage is precisely the same as their GPRS coverage...which i know for a fact is bull as none of my friends with 3g phones get even 3g in my area with o2

roll on decent network infrastructures and customer services who know what their products do :D

0

Share this post


Link to post
Share on other sites

Posted · Report post

I'm chasing O2 over HSDPA access too (along with a few others here on Modaco). Sounds like there's an angry mob forming at O2's gates! :D

0

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now
Sign in to follow this  
Followers 0

MoDaCo is part of the MoDaCo.network, © Paul O'Brien 2002-2015. MoDaCo uses IntelliTxt technology.