• Announcements

    • Reminder - MoDaCo position on illegal content   07/30/15

      ILLEGAL CONTENT I'd like to just reaffirm MoDaCo's position regarding piracy and illegal content in the light of some recent questions / postings. Posts will be censored by myself or my moderation team if the contain or link to: Illegal / pirated / cracked software or sites that host such softwareNintendo emulators / ROMs or sites hosting them (in light of Nintendo's legal stance)CUSTOM ROMS You may discuss and post links to custom device ROMs on MoDaCo, provided the following rules are adhered to: ROMs must not contain any illegal 3rd party software (this includes trial versions included without permission)ROMs must give full credit to the original authorISSUES If you have any issues with this policy, please contact PaulOBrien directly via PM.
    • Reminder: Selling items on the forum directly is not allowed   07/30/15

      Please note that selling items on the forum directly is not allowed by the forum rules. There is a forum for eBay auctions whereby you can list the items on eBay and link to them there. This is the ONLY forum for this type of activity. You may also advertise links to the eBay forum in your signature. Please note that selling directly in contravention of these rules will result in a warning / suspension / ban.

SPV M3100 - white screen

13 posts in this topic

Posted · Report post

Hi

My SPV M3100 has got a totally white screen and I can't do anything with it (unless I take it to bits which I am not happy about doing). Orange have said they will send a replacement but I need to get my data off the HD as not everything was saved to the Micro SD card.

Does anyone know of anyone who could rescue the data on the hard drive and approx what it would cost and how long it would take?

Thanks

0

Share this post


Link to post
Share on other sites

Posted · Report post

If you can't get it to fire up, I think you'll be hard pressed to access the internal Storage folder. You might be lucky if its a screen problem because the rest of the device might be functioning behind the white screen - connect it to Active Sync and see if it will sync at all. If it will, you're in luck. If not, stuffed I'm afraid.

What did you do to it? I assume you've tried a soft- and hard-reset?

0

Share this post


Link to post
Share on other sites

Posted · Report post

If you can't get it to fire up, I think you'll be hard pressed to access the internal Storage folder. You might be lucky if its a screen problem because the rest of the device might be functioning behind the white screen - connect it to Active Sync and see if it will sync at all. If it will, you're in luck. If not, stuffed I'm afraid.

What did you do to it? I assume you've tried a soft- and hard-reset?

Can't get past the PIN code sadly for activesync

I didn't do anything. Had this problem bfore and replaced the handset but this time it seems terminal. Have soft reset loads, but if I do a hard reset won't that lose all my data anyway? (Sorry, female, am a bit dim!)

0

Share this post


Link to post
Share on other sites

Posted · Report post

i had this problem with my Vario 2 & all i needed to do was slide out the keyboard & flip the device over so the screen is face down & loosen the screws on the back of the screen. (I think there's 2?)

Hope this helps

0

Share this post


Link to post
Share on other sites

Posted · Report post

He-he! Not so dim - yes it would erase your data (now I'm being dim!)

Just out of interest, what data is it you're trying to get to? If its SMS's, I've never had any luck in copying the data from one device to another so you'd lose them anyway.

You might be able to find a "phone unlocker" type chappie in your local town who might be able to read the chip directly. I've emailed my chappie here to see if he knows what is needed and if he has the tech to do it himself.

:)

0

Share this post


Link to post
Share on other sites

Posted · Report post

He-he! Not so dim - yes it would erase your data (now I'm being dim!)

Just out of interest, what data is it you're trying to get to? If its SMS's, I've never had any luck in copying the data from one device to another so you'd lose them anyway.

You might be able to find a "phone unlocker" type chappie in your local town who might be able to read the chip directly. I've emailed my chappie here to see if he knows what is needed and if he has the tech to do it himself.

:)

Um, I can't find my contacts anywhere in my activesync folders or in outlook. Which sort of implies that I have never checked to see whether it was actually doing its job in collecting and syncing them. I just assumed it was doing as I asked.

Have decided I can prob live without any files, docs, notes etc but not my contacts!

Am trying to find someone with a small screwdriver now. I have ordered some Torx screws on Ebay which should be here in a day or two as if necessary (as it is out of warranty), I was thinking I would take it to bits and see if a ribbon cable is loose or something. Orange had agreed to replace it on my insurance - wonder if they still will if the void sticker has gone???

0

Share this post


Link to post
Share on other sites

Posted · Report post

You might be able to find a "phone unlocker" type chappie in your local town who might be able to read the chip directly. I've emailed my chappie here to see if he knows what is needed and if he has the tech to do it himself.

:)

Oh, thank you!

0

Share this post


Link to post
Share on other sites

Posted · Report post

i didn't need to unscrew the screws by much, like a turn if that, apparently it's a common fault & something to do with pressure. there's a whole thread about the White Screen issue over on the Hermes section @ XDA Devs somewhere, i'll try & find the URL

0

Share this post


Link to post
Share on other sites

Posted · Report post

also have you tried using Jeyo Mobile Companion, i used it years ago for backing up contacts & stuff. Might be worth a look as it comes with a 15 day trial? http://www.jeyo.com/companion.asp

0

Share this post


Link to post
Share on other sites

Posted · Report post

Orange had agreed to replace it on my insurance - wonder if they still will if the void sticker has gone???

Err, no. They won't. Well -- they will because the man will exchange it on the doorstep like always, but once it gets back to Orange Towers you can expect a phone call for sure :)

I had an email back from my mate -- he can only back up working devices, like wot we all can, so no help there I'm afraid.

:D

0

Share this post


Link to post
Share on other sites

Posted (edited) · Report post

Now, more help if at all possible you lovely people.

I need to find all my contacts and copy them before it all goes white again.....how do I do this?

If I use this Jeyo software, will I be able to import that data onto a new phone 'cos I have truly had enough of this one??!

Thanks

Edited by digidales
0

Share this post


Link to post
Share on other sites

Posted · Report post

i had this problem with my Vario 2 & all i needed to do was slide out the keyboard & flip the device over so the screen is face down & loosen the screws on the back of the screen. (I think there's 2?)

Hope this helps

Arg, posted this once and it's vanished!

I went to a nearby mechanic's workshop and they lent me a mini screwdriver. Did as Penguin suggested and OMG, it worked!!!! Thank you.

Am using Jeyo to back up everything as instructed. (hence other msg)

0

Share this post


Link to post
Share on other sites

Posted · Report post

Arg, posted this once and it's vanished!

I went to a nearby mechanic's workshop and they lent me a mini screwdriver. Did as Penguin suggested and OMG, it worked!!!! Thank you.

Am using Jeyo to back up everything as instructed. (hence other msg)

Glad it helped.

I've not used Jeyo for a good few years & it was an old version but i was able to backup my contacts using it & import them onto a new WinMo device.

Do you not have a copy of Outlook on your pc you can Activesync everything to?

0

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now

MoDaCo is part of the MoDaCo.network, © Paul O'Brien 2002-2015. MoDaCo uses IntelliTxt technology.