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Recover text messages with broken black screen

5 posts in this topic

Posted

Please Help...

I urgently need to recover all my text messages from my old HTC Touch Diamond, but the screen was cracked and is completely black now. I know the touch screen part works as it will still let me answer a call if I press in the correct place.

I've no idea how to recover the texts thats the problem :)

Thanks in advance.

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Posted

or even help me set it up to sync with some screenshot of where to press, or how to turn the usb hard drive option back on :)

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Posted

or even help me set it up to sync with some screenshot of where to press, or how to turn the usb hard drive option back on :)

You've got a Touch Diamond...why are you posting in the "WM Standard (non Touchscreen)" forum B) probably would've gotten more help if you'd posted in the Diamond forum B)

Oh well, here's what you need to do.....

1. Download MyMobiler from www.mymobiler.com - get the "setup" version.

2. Install MyMobiler on your Windows PC; as part of the installation, it installs the remote component on your phone; you may need to hit the screen where the left soft key is, just to accept the "this program comes from an untrusted publisher...." bit. (The left soft key "accepts" the installation).

3. Once MyMobiler is installed, you should have an icon in your system tray that looks (a little) like a phone - it'll either be blue, in which case you should be able to see your phone's screen on your desktop....or it'll be grey, in which case you need to double-click it to connect to your phone...then you'll see your phone's screen on your desktop.

4. Once you've got MyMobiler working, get PPCPimBackup from www.dotfred.net and use ActiveSync to copy it to your phone - it doesn't need installing, just copy it to your phone, go back to MyMobiler and use that to load File Explorer to locate PPCPimBackup and execute it.

5. Use PPCPimBackup to backup contacts, SMS messages, calls logs, etc... as you require. It will create a backup file on your phone/memory card (you specify the name/location as part of the backup procedure), you can then copy the backup file to your PC for safe keeping. You may also want to copy any other files/documents/pictures etc. off your phone and onto your PC, if you haven't already done so!!

I think that procedure should work for you....post back with success or failure :D

Mark.

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Posted

Please Help...

I urgently need to recover all my text messages from my old HTC Touch Diamond, but the screen was cracked and is completely black now. I know the touch screen part works as it will still let me answer a call if I press in the correct place.

I've no idea how to recover the texts thats the problem :)

Thanks in advance.

You could try "Jeyo Mobile Companion" that's what i used to backup my Xperia X1 when the screen went black.

Within that program there's an option to capture a screenshot from the screen from activesync--> no need for any interaction on the phone to get the screenshot which is almost needed if you can't use the screen, as it was for me.

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Posted

Erm...Slight problem.....I can't get it to sync... The PC's not even recognising it I dont think :)

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