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No data (USB) connection

3 posts in this topic

Posted · Report post

Since last Saturday my TP2 has been eatin battery like it is going out of fashion (from full to completely drained - so much so the clock needs to be reset after being turned back on - in about 8 hrs).

my usage has not increased or changed at all.

Anyway - time for a full reset (or to actually, finally, get my arse in gear and upgrade to WM6.5!) however when I plug a USB cable in it does not recognise that it has been inserted - it starts charging right away, it no longer comes up with the option box asking me if I want to sync or use device as USB drive. I have tried several cables, different USB ports on two separate PCs to make sure there is no issue with the cable or my PC.

Would like to think that a hard re-set would solve the issue, but I would need to sync before I did a hard reset (plus, if hard rest does not work it will be a pain in the rear end to manually put in all my contacts AND I won't be able to install loads of software (sorry 'apps' as I keep being told I should call them).

so, before I go and do a hard re-set that may not make any difference I was wondering if anyone had come across soothing similar or if people think it is a hardware issue and no amount of re-setting will work?

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Posted · Report post

Check the usual of firewall settings specific to the firewall/s you are using and device management settings for the USB port.

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Posted · Report post

Check the usual of firewall settings specific to the firewall/s you are using and device management settings for the USB port.

After a very long process of elimination it turns out the USB socket must have been damaged - HTC have repaired the phone (well - put in a complete new board), so the issue was deffo hardware related.

Now all back to shiney goodness and endless 'what then hell phone is that?' questions (whislt I wait for my current contract to expire - then I think I'll be moving on to an Android device)

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