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Factory reset/wipe data

13 posts in this topic

Posted · Report post

I have noticed that factory wipe/factory reset does not work on the G300. I have done it 3 times now and my contacts are still there as are my emails in my gmail account. I have cleared cache and data and its still showing up.This is a concern as I may need to return my phone for replacement.

I have now managed to remove my contacts but gmail and my gmail address used to sync the phone are still visible.

The phone is now stock, non rooted so any information is greatly appreciated.

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Posted · Report post

Also, does anyone know is it possible to flash the stock recovery image again? Sebastians stock rom doesnt appear to restore the stock recovery image so I am now having adb issues. Please help or should I just return the phone as it is?

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Posted · Report post

Has anyone tried the factory reset yet? If not can any new purchasers set up the email account and then try the factory restore. It should not take long but it could affect a lot of people eventually selling on their phones and not being able to wipe their details without first rooting the phone.

If this is the case, huawei will need to sort it quickly.

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Posted · Report post

i reset my rooted unlocked unit via clockwork mod and all seems fine,

i get the green android with the login/emergency call screen when i turn on the phone.

MM

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Posted (edited) · Report post

Mine was unrooted. Having root would have been fine as I could have deleted the details through other means.

The phone rebooted and that was it, no account set up screen again and my emails were still visible as was my email address to log into youtube etc.

Edited by Davidoff59
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Posted · Report post

is there a factory reset via a pinhole in the phone?

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Posted · Report post

nice find vinny first official rom

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Posted · Report post

I'll get the rom downloaded and mirrored soon as the Huawei website is rather slow.

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Posted · Report post

Wont flashing that need root though, so still leaving the issue for those that wont or can't root.

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Posted · Report post

Wont flashing that need root though, so still leaving the issue for those that wont or can't root.

No. Official ROMs don't require root as they are installed differently. Inside the zip file is a dload folder. This entire folder needs copying to the root of the SD card. Power off the phone completely (pull the battery to ensure this is done) then pressing and holding the VOLUME UP key and VOLUME DOWN key simultaneously, press the POWER key to power on the phone and enter the Software Upgrade Mode.

This will completely wipe the phone with the original factory software.

Original factory ROM now available at

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Posted · Report post

My phone has been returned. Thanks for the info for others though.

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Posted (edited) · Report post

No. Official ROMs don't require root as they are installed differently. Inside the zip file is a dload folder. This entire folder needs copying to the root of the SD card. Power off the phone completely (pull the battery to ensure this is done) then pressing and holding the VOLUME UP key and VOLUME DOWN key simultaneously, press the POWER key to power on the phone and enter the Software Upgrade Mode.

This will completely wipe the phone with the original factory software.

Original factory ROM now available at http://android.modac...ms-from-huawei/

Thanks Fibblesan the main site is down now when I try and download the original files I get this..

Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later. IBM_HTTP_Server at www.huaweidevice.com Port 80

I wonder how these files are encoded they are not ZIP file renames are they some kind of image like the TFT files on the blade?

would be nice to open the files up as the big file in the update.app had a stock Android animated boot, the vendor update.app replaced it with the Huawei one.

Noticed the first update.app had only the andriod keyboard the smaller second update.app added the cooltek one.

Edited by FrownBreaker
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