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Intermittent blob appearing inside the screen

150 posts in this topic

Posted (edited) · Report post

Having owned it for just over a week, my G300 has just developed a 'blob' in the middle of the screen. It reminds me of the kind of air bubble you sometimes get in poorly-applied screen protectors. I can't tell whether there is one applied or not and I don't want to scratch around the edges too much in case there isn't one and ragged edges voids my warranty.

Can anybody confirm whether the G300 has a screen protector on by the manufacturer? I know my San Francisco had one on out of the box.

post-822820-0-00671500-1335627545_thumb.

post-822820-0-94178700-1335627552_thumb.

Edited by Konstipated Kiwi
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Posted (edited) · Report post

No it doesn't have one. It could be your digitiser is coming away though as its not very securely connected to the screen.

It has gorilla glass so a protector isn't seen as being needed

Edited by Davidoff59
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Posted · Report post

You can hear the digitiser clicking if you push the edge of the screen, like its sticky underneath but not actually stuck down. Will be returning mine tomorrow as the buttons no longer light up.

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Posted · Report post

Update. Have played about a bit after noticing that it was changing size regularly. It happened most when I pressed the back of the phone. Took battery out and pressed about a bit more and now it has gone. Something must be putting pressure on the screen from behind. It's clear for now but I'm worried it will return.

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Posted · Report post

That really isn't good. If it comes back please take another photo before you return the phone. If anyone else has issues like this, even if they are small, please take photos and share on this topic.

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Posted · Report post

Seen nothing like this. Mine seems very good build quality.

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Posted · Report post

Will do. I had been carrying it in my pocket as normal when I first noticed it. Phone feels solid on the whole. Hope it doesn't happen again but will get more pictures if it does.

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Posted · Report post

Will do. I had been carrying it in my pocket as normal when I first noticed it. Phone feels solid on the whole. Hope it doesn't happen again but will get more pictures if it does.

I noticed a small white spec where the "hole" appeared. Can you take a close up of the place where the "hole" used to be?

How are others finding the screen. I loved the screen on my Skate (bright and big) but I seemed hard to clean. Is the Gorilla glass much better? I think I have this on my Playbook and that screen is really easy to clean. The Skate seems to attract dirt and oil and clean with a micro firbe cloth works but then fluff from the cloth stick to the glass. Same cloth on the Playbook makes the screen look like new?!

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Posted · Report post

There is absolutely no evidence of where the hole used to be. I can try taking a close up shot, but I don't think it will reveal anything. I am pleased to say that I have been carrying it around in my pocket as normal for the past week and the problem has not recurred. From the way the blog changed shape and size when I was pressing from the back with the cover off, it seemed to me that something was pressing into the screen from that side. I will take better pictures if it happens again.

As for the glass, I have no problems cleaning it with a microfibre cloth. As you say, it looks like new with a quick wipe. I will be applying a screen protector as soon as it arrives, though.

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Posted · Report post

You can hear the digitiser clicking if you push the edge of the screen, like its sticky underneath but not actually stuck down. Will be returning mine tomorrow as the buttons no longer light up.

My button lights do not come on in light environments. If it is dark they do. It may be a battery saving feature?

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Posted · Report post

Mine would work when they wanted irrespective of lighting and the phone would freeze on the lockscreen.

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Posted · Report post

The blob returned again yesterday. I was not at home, so was unable to take pictures. Again, it was when I had been carrying it around in my jeans pocket. Blob was in the same place and similar size. After spotting it, I left the phone on the dashboard of my car (on a grab mat) while I drove to work and by the time I got there it had gone again. There was no need for me to poke around to sort it out this time; it just went of its own accord. I am assuming the vibrations from the car shifted whatever is causing it this time.

This was first thing yesterday moring. It has been fine since.

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Posted · Report post

I haven't got a blob on the screen but have got a noticeable clicking just below halfway on the right edge of the screen. Possibly due to an ill fitting digitizer? I bought it yesterday from a Vodafone store. anyone else had this issue? Did you return it to see store? Were there any problems with a rooted device? I've used the unroot option on the superuser app - should this be ok?

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Posted · Report post

I haven't got a blob on the screen but have got a noticeable clicking just below halfway on the right edge of the screen. Possibly due to an ill fitting digitizer? I bought it yesterday from a Vodafone store. anyone else had this issue? Did you return it to see store? Were there any problems with a rooted device? I've used the unroot option on the superuser app - should this be ok?

I had a similar slight clicking sound when I pressed the capacitive 'Back' button on the bottom right. However I don't think it was to do with the digitizer but more the plasticky case creaking a bit. Now I have the phone in a silicon case the clicking sound has completely gone.

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Posted · Report post

The silicone cases do give these cheaper phones a more solid feel (they certainly improved the feel of my San Francisco) but the blob was back again yesterday despite the case and screen protector I have been using for the past few days. Once again I was able to get rid of it after a while by removing the back cover, battery and SIM card and pressing about a bit from that side; particularly in the area of the SIM card slot. The blob changed size and shape as I did so and, after a bit of persistence, disappeared completely. When it disappears, it looks as though it is being 'sucked' into a tiny hole, which seals up without trace. In other words, the blob shrinks rapidly and disappears, as opposed to the whole shape vanishing instantly.

I'll try to capture it on video if it happens when I am at home. Typically, though, the only time the phone is in my pocket is when I am out and about, so have no access to cameras.

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Posted · Report post

I took that phone back just now. The demo phone and the one i received as a replacement didn't make the clicking noise - glad i made the effort to return it! :)

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Posted · Report post

I had the same thing happen on my phone last week. The blob appeared in the same position as in the image you posted, the phone had been in my pocket as well. When I tried pressing on the blob it got bigger and stretched out to the edges of the screen, like when you try to flatten out a screen protector.

Fiddled around with it for a while and it eventually went away.

Just a pity I ended up losing the phone a few days later! :(

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Posted · Report post

Same here, had the blob after having the phone in my pocket. Thought it was condensation or something. It has never been back since but still, not a good sign so many folks having the same problem.

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Posted · Report post

I had the same problem.

As I was applying a screen protector I had 2 blobs appear. They looked like air bubbles under the screen protector at first. They changed in size when I pressed them.

In the end I rubbed them quite hard with the edge of my finger and they disappeared. They haven't come back yet, but who knows.

Steve

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Posted · Report post

Looks like water. Condensation may have caused this and aplying pressure on the screen make it turn into a "blob". Keeping it it in a dry place and avoiding big changes in ambient temperature should keep it at bay.

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Posted · Report post

Looks like water. Condensation may have caused this and aplying pressure on the screen make it turn into a "blob". Keeping it it in a dry place and avoiding big changes in ambient temperature should keep it at bay.

I really don't think so. If it were water it wouldn't disperse so quickly with a couple of prods. Where is it dispersing to?

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Posted · Report post

I didn't experience this yet.

But make sure you're not putting it at the back of your jeans pocket. Because if you're sitting on it, you're bound to cause this to happen.

In my case I am always extra careful where I put my phone just so that I don't scratch the phone, etc.

I put it in my normal side pocket. If I have a travelling card/wallet always put it behind the back cover of the phone. Never ever place it infront of the screen. As chances are, not only it would scratch the screen, blobs like that may appear. Also don't put too much pressure on the screen, from anger or anything. :lol:

If you already bought a protective case, well it's futile now. As the damage has already been done. You should ask for a replacement or repair, tbh or else you'll be suffering from this all year. And if not all year, psychologically it is torturing. If you're gonna have to hope and pray when it's gonna go away or not return back again, what's the point? B)

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Posted · Report post

Thanks for the feedback and suggestions, BLaZiNgSPEED. Like you, I am extremely careful with my phones. £100 is not an inconsequential sum to me and I like to maximise resale value for when I wish to upgrade. I do generally keep it in a back pocket when walking because it is less irritating there. However, I have never, EVER, sat on it and on all three occasions the blob has appeared have been when carried in my side pocket. I didn't even keep it there for long. I never keep anything else in the pocket that holds the phone. I have treated all previous phones in this way and never had a problem. This and the fact that several others are reporting a similar occurence suggests that it is an inherent weakness with this model (perhaps only a certain batch or something). I have never read of anything like this with any other phone.

I did order a silicone case and screen protector the day I bought the phone, but it took a couple of weeks to arrive.

Sadly I can't return it now, as I have installed b888 and so can't revert to stock. I'll just have to live with it (unless it becomes permanent, in which case I'll have to flog it for sapres/repairs and save the pennies for a replacement).

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Posted · Report post

didn't it also happen while sat on your dash Kiwi? I am convinced its the digitiser touching the screen in one spot for some reason. If it was liquid, it would always leave a water stain or water marks from any inpurities contained in the water. It would also probably short out a few leds on the screen itself. Condensation will also fog up a larger area generally and not just pool in a single spot. It also wouldn't keep appearing in one spot.

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Posted · Report post

Sadly I can't return it now, as I have installed b888 and so can't revert to stock. I'll just have to live with it (unless it becomes permanent, in which case I'll have to flog it for sapres/repairs and save the pennies for a replacement).

Kiwi,

I think Frankish mentions that there is a way to revert back to the Voda rom, that while it may not be totally complete, would probably be enough to for warranty to be accepted. I just have a vague memory of this, and I'm sure his comments are in one of these threads.

I'm by far, no expert in this, so check it out for yourself, cause I could have it wrong. Might be worth the a look and a try though?

All the best,

Bill

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