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HELP! phone wont start

64 posts in this topic

Posted · Report post

can you install the handset drivers then try again

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Posted (edited) · Report post

i cant even get my phone to start up normally to get into any settings with or without usb cable plugged in begining to think my phone is toast

If the worst comes to the worst, then download the ROM again and install by using the hold both volume keys method - This will perform a full wipe of the phone (not the SD card)

Don't worry - There will be a way to get the phone back... It's not bricked :-)

Edited by nsmacd1
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Posted · Report post

what rom ? which one has they to use if they are on gb.

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Posted · Report post

As soon as i press the power button on phone it starts up i see the Huawei logo then the phone switches off and on again repeatedly. i cant do anything with it. tried holding volume up button when it starts but nothing same with volume down. and with both together i get pink screen

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Posted (edited) · Report post

As soon as i press the power button on phone it starts up i see the Huawei logo then the phone switches off and on again repeatedly. i cant do anything with it. tried holding volume up button when it starts but nothing same with volume down. and with both together i get pink screen

Did you copy the dload folder to your SD card, or put the whole .zip on?

dload folder needs to be copied to the root of your SD card and then flash using the vol up & down method if you want to try this way

Edited by nsmacd1
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Posted · Report post

you need the dload folder from that rom .you need to find it.and place it on your sdcard.then hold both volumes together and it should work to get up and running again.i cant rember the rom number you were on .

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Posted · Report post

I keep getting update failed here, I put the DL folder on MicroSD and switched on with Vol Up + Vol Down held together and the unpack starts. I know fast boot was ticked prior to starting this but as I cannot get into the phone there is no way to change this :( Any ideas?? Tried a few times now with the same results.

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Posted · Report post

use the middle dload .aslo known as the downgrade package

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Posted · Report post

OK - I need to leave work now - will try more this evening.

As an aside it was failing the update on step 2/2

Will check the downgrade stuff later.

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Posted (edited) · Report post

put dload file on to sd card tried update but all i get is pink screen. rom i am on is 892

Edited by gers77
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Posted · Report post

still stuck remove battery and put it back in and see what happens

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Posted · Report post

Sorted mine out, Gers77 there is hope :)

I had to downgrade first, then the wipe worked and I now have a stock phone again.

Thanks for all the help.

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Posted · Report post

Weird, I cannot get data access now.

Got the phone working, and OTA'd up to 892 but I have no data. Loaded the GiffGaffAPN APK file, and data is enabled in settings - any ideas please?

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Posted · Report post

Weird, I cannot get data access now.

Got the phone working, and OTA'd up to 892 but I have no data. Loaded the GiffGaffAPN APK file, and data is enabled in settings - any ideas please?

Maybe try redoing the setting using the 'Tweakker' app (free from the marketplace)

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Posted · Report post

Sorted now, thanks. What ever that boot batch file did it has wonked my phone as I cannot root now. Will pursue that else where.

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Posted · Report post

well im still in limbo, still stuck on logo loop cant do anything with phone :(

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Posted (edited) · Report post

Gers - Did you try the downgrade tool?

What I did was the following:

Download the .zip file for the downgrade tool and put the update file in a DLOAD folder in the root of my SD card

Battery out, switched on with the volume button depressed

Let it unpack

Then downloaded the original stock rom indicated in this thread

replaced the update file from the downgrade tool with this one on the SD card

battery out, switched on with the volume button depressed

Let is unpack

install started

then several OTA upgrades and I am not back on 892

slowley restoring apps and contacts now

Edited by Hoggonator
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Posted · Report post

yeah anytime i try volume down and up all i get is pink screen

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Posted · Report post

Are you 100% sure that the dload folder is in the root of your Micro SD card (E:\dload for example) and you have the update file in it?

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Posted · Report post

yes i even formated sd card so the only file in removable disc E is the dload folder with the update app in it

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Posted · Report post

You need one of the more skilled droid ninja's on the case then I am afraid.

I assume you found the downgrade tool? it is a .zip file.

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Posted · Report post

phone still stuck in start up loop looks like it could be for the bin. :angry:

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Posted · Report post

hi you havent had any luck yet.have you tried the downgrade.

have you tried the ics dload folder on sdcard.

have you tried rooting.

have you tried clockworkmod .

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Posted · Report post

Just to let every one know phone is fixed. :D problem was my sd card, i got a new one and managed to update firmware ect without a problem. thanks ev 1 for there input.

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