Guest ColdEmbrace Posted July 31, 2013 Report Share Posted July 31, 2013 As soon as my N4 arrives this is going in for repair, 4 cracks on the silver bezel, 4 cracks on the screen bezel. It has never been dropped. Maybe I can swing an unlock in with it as well so it can be actually used. Link to comment Share on other sites More sharing options...
Guest samb74 Posted August 4, 2013 Report Share Posted August 4, 2013 I have the osd, developed cracks within 3 months, I did ring orange and was very polite and said as it was in the guarantee I would like a replacement, I was told to send in for repair, I was then shocked to be charged 40 quid as they deemed it not a manufacturing fault, I called and explained that a Google search would show that this clearly is a fault they refuse to acknowledge this and tell me they have no such problems I had a hell of time with them trying to get my repair paid for which I don't have time to go into but it was lied to repeatedly, I paid for the repair and now 5 months later the cracks have appeared again a piece of the bezel has now fallen out and after taking it this time into ee shop was still told that they know of no problem with the phones and I would be charged again, so there is no point being nice to orange they don't care, I will be leaving them as soon as I am able even if it means buying out my contract is have never been treated so badly I hate this phone with a passion and as a long and loyal customer to orange appalled by the way I have been treated Link to comment Share on other sites More sharing options...
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