Guest Gareth Horne Posted May 2, 2013 Report Share Posted May 2, 2013 Same here, got the order confirmation email at 16:10 on Tuesday, still waiting for it to be charged and it to be shipped, wish I'd been fast enough to use the Foyles link now.. Link to comment Share on other sites More sharing options...
Guest everett_psycho Posted May 2, 2013 Report Share Posted May 2, 2013 My order from nook seems to be alright, got a despatch email saying it was due out yesterday, then ordered a second as a present last night and got another despatch email within an hour. A lot of people on hukd are having issues though, my order status says credit card and then the usual last few digits if that's any help Link to comment Share on other sites More sharing options...
Guest WebWacker Posted May 2, 2013 Report Share Posted May 2, 2013 I ordered at Blackwells, but my order has been "stuck" at "Credit Checking" for 24 hours already. Could it be because I tried to ship the Nook to The Netherlands and they don't know what to do with my order? :) Link to comment Share on other sites More sharing options...
Guest PaulOBrien Posted May 2, 2013 Report Share Posted May 2, 2013 Hopefully my second-class-shipped ones will be here tomorrow. :) P Link to comment Share on other sites More sharing options...
Guest tidsoptimist Posted May 2, 2013 Report Share Posted May 2, 2013 I ordered at Blackwells, but my order has been "stuck" at "Credit Checking" for 24 hours already. Could it be because I tried to ship the Nook to The Netherlands and they don't know what to do with my order? :) Same here. Did a google search and it seems like there's more then us having this "problem" not sure if all of them was outside uk though.. Link to comment Share on other sites More sharing options...
Guest despod Posted May 2, 2013 Report Share Posted May 2, 2013 I ordered one from Foyles (delivery to ParcelMotel in Belfast for onward delivery to Cork) and I received a despatch email. This was followed by an email telling me that the unit they were shipping had been damaged so I'd have to wait until replacements came into stock. My order is still showing as complete/despatched. Link to comment Share on other sites More sharing options...
Guest The Soup Thief Posted May 2, 2013 Report Share Posted May 2, 2013 My order (placed a couple of days ago through Foyles) gives an estimated dispatch date of 20th January. Wtf? Link to comment Share on other sites More sharing options...
Guest shootomanUK Posted May 2, 2013 Report Share Posted May 2, 2013 My order (placed a couple of days ago through Foyles) gives an estimated dispatch date of 20th January. Wtf? only 8 months to go....... what's your problem ? haha Link to comment Share on other sites More sharing options...
Guest The Soup Thief Posted May 2, 2013 Report Share Posted May 2, 2013 Harrumph! Shurely shome mishtaike... If a shipping confirmation doesn't show up early next week I'll have to send them a strongly worded email :-[ Link to comment Share on other sites More sharing options...
Guest The Soup Thief Posted May 2, 2013 Report Share Posted May 2, 2013 Ook Nook! This doesn't look good http://www.bitterwallet.com/blackwells-set-to-anger-hundreds-of-consumers-after-huge-nook-cock-up/64749 Link to comment Share on other sites More sharing options...
Guest everett_psycho Posted May 2, 2013 Report Share Posted May 2, 2013 Ook Nook! This doesn't look good http://www.bitterwallet.com/blackwells-set-to-anger-hundreds-of-consumers-after-huge-nook-cock-up/64749 if that's true I'd cancel and order from nook, I believe my order from yesterday is already on its way and that was the free postage option Link to comment Share on other sites More sharing options...
Guest Dan Mullen Posted May 3, 2013 Report Share Posted May 3, 2013 I ordered two from Foyles and got a confirmation that the order had been accepted. About 15 minutes later, a work colleague tried to order and was told that they were taking "pre-orders" for shipping in January! I later received an email to say that my two had been despatched by 2nd class post. Hope I get them tomorrow... Link to comment Share on other sites More sharing options...
Guest Zarch1972 Posted May 3, 2013 Report Share Posted May 3, 2013 my order status says credit card and then the usual last few digits if that's any help Mine from Nook direct says the same, but it has done since I ordered it back on Tuesday. I tweeted Nook Support (@NOOK_Care_UK) asking for an update last night and they replied "your order has already entered the shipping process". Not particularly helpful. :( I'm tempted to take a walk to John Lewis at lunchtime and see if I can pick one up from there instead. Link to comment Share on other sites More sharing options...
Guest The Soup Thief Posted May 3, 2013 Report Share Posted May 3, 2013 The above link was about Blackwells. I've ordered from Foyles, and though they've not sent news it's shipped, my order is still listed as in progress. Have emailed them to ask about the January shipping date Link to comment Share on other sites More sharing options...
Guest Zarch1972 Posted May 3, 2013 Report Share Posted May 3, 2013 Just had an email from Nook: "Your NOOK Order Is On Its Way" :) Along with a UPS tracking link......... damn you Bank Holiday though, probably won't arrive until Tuesday at the earliest. Link to comment Share on other sites More sharing options...
Guest everett_psycho Posted May 3, 2013 Report Share Posted May 3, 2013 I didn't realise until I looked on hukd that they sent a despatch email. Guess my 2 are stuck in a warehouse somewhere, should have just tried tyre shop instead Link to comment Share on other sites More sharing options...
Guest Gareth Horne Posted May 3, 2013 Report Share Posted May 3, 2013 The "Your NOOK Order Is On Its Way email" went out at 12:44 today complete with UPS tracking number, looks good, guess it'll be after the bank holiday now though Link to comment Share on other sites More sharing options...
Guest Dan Mullen Posted May 3, 2013 Report Share Posted May 3, 2013 Well, looks like I won't be getting my Nooks until after the bank holiday :( Link to comment Share on other sites More sharing options...
Guest PaulOBrien Posted May 3, 2013 Report Share Posted May 3, 2013 Still no sign of my second-class delivery! :( P Link to comment Share on other sites More sharing options...
Guest Zarch1972 Posted May 4, 2013 Report Share Posted May 4, 2013 Looks like mine from Nook will be here by close of play Wednesday, coming from Belgium. :blink: Brussels, Belgium 05/04/2013 4:55 A.M. Departure Scan 05/04/2013 1:48 A.M. Arrival Scan Utrecht, Netherlands 05/03/2013 11:45 P.M. Departure Scan 05/03/2013 8:13 P.M. Origin Scan Netherlands 05/03/2013 8:11 A.M. Order Processed: Ready for UPS Link to comment Share on other sites More sharing options...
Guest h@mster81 Posted May 4, 2013 Report Share Posted May 4, 2013 I have received two emails from Nook this morning: "Dear Valued Customer, Thank you for your purchase. We want to provide an update on your order. You should expect to receive your NOOK® Simple Touch within the next 4-5 business days. We will email you parcel tracking information when your NOOK has shipped. Thank you, The NOOK Support Team" "Dear Valued Customer, You recently received an email from NOOK customer service indicating that your NOOK Simple Touch would be shipped shortly. We apologize for this error but your credit card was not charged as NOOK Simple Touch is temporarily out of stock. We’re pleased to let you know that we do have inventory of NOOK Simple Touch GlowLight and you may place an order by visiting http://uk.nook.com/. Thank you. The NOOK Support Team" My order at Blackwell's has been cancelled... I'm not a happy bunny. Edit: ended up ordering some more Nook from Very w/ TCB just in case. Link to comment Share on other sites More sharing options...
Guest brtemp Posted May 4, 2013 Report Share Posted May 4, 2013 I had issues ordering from nook. So, I popped over to argos. I reserved it on thursday and picked it up on friday. :) rooting, here we come. Link to comment Share on other sites More sharing options...
Guest tidsoptimist Posted May 6, 2013 Report Share Posted May 6, 2013 Mine got cancelled =( Oh well it was worth a try.. Link to comment Share on other sites More sharing options...
Guest everett_psycho Posted May 6, 2013 Report Share Posted May 6, 2013 I have received two emails from Nook this morning: Did you make contact or did they? I've heard nothing on my orders since the middle of last week when I got a shipping date of the 1st but nothing else since. Must say I'm not thrilled with their service, might cancel if I can and order from curry's as they seem to think more stock is due this week Link to comment Share on other sites More sharing options...
Guest Dan Mullen Posted May 7, 2013 Report Share Posted May 7, 2013 I've just received my order from Foyles. However, they've only sent me one when I ordered and paid for two! Tried calling them and got voicemail, so I've left a message. Not happy, might as well have got them on the high street :( Link to comment Share on other sites More sharing options...
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