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Strange Problem

7 posts in this topic

Posted

I have my friends daughters G300 here. Data connection working fine it has H and downloads emails and face books just fine etc. However when you try and make a call it just says call ended instantly. Tried factory reset and it is still exactly the same. Any ideas?

When I get home from work I'm going to try and install a different update.app and see how that goes!

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Posted

A different update.app didn't make a difference either. Surely not hardware fault though when data still works fine??

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Posted

Does this happen if somebody calls you? Also can you go home, options button, settings, about phone, status. Is your IMEI 0

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Posted

have you tried a different sim card / network in the phone? then trying to dial the top up line ?

its the only thing i can think of other than the IMIE number. also what about txt messages ? do they work?

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Posted

Does this happen if somebody calls you? Also can you go home, options button, settings, about phone, status. Is your IMEI 0

Nobody can call this phone either and yes the imei appears to be 0 although the phone hasn't been altered since Christmas so not sure that's the original source of the error ?

have you tried a different sim card / network in the phone? then trying to dial the top up line ?

its the only thing i can think of other than the IMIE number. also what about txt messages ? do they work?

No text messages don't work either and not tried another sim. I can't even remember how to write the imei back I've not had a g300 for a long time! I think it's the tool to unlock it?

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Posted

Yes that's it and manually punching in the IMEI seems to have restored phone functions! Just not sure how it went funny in the first place i set it up at christmas for them and it's been fine since and not messed with it's a childs phone they wouldn't have a clue!

Well thanks for the pointers guys all is well again.

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