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liord4

G510 problem - screen turns off in call

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Hello dear friends,

My new G510 has a problem,

My screen turns off while receiving calls or calling someone,

and I can't turn it back on, not with the touch screen nor power/volume keys.

I tried to change to CM10.2 - but no dual sim support, so I went back to stock rom.

 

Please help.

Thank you

 

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You sure it`s not the proximity sensor turning off the phone? It`s supposed to do this when there`s something covering it , like your finger or ear. It`s on the top middle side on the front. If you mean that it turns off by itself without your interaction , i`m sorry i don`t know the answer to that :(

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"Hello dear friends,

My new G510 has a problem,
My screen turns off while receiving calls or calling someone,
and I can't turn it back on, not with the touch screen nor power/volume keys.
I tried to change to CM10.2 - but no dual sim support, so I went back to stock rom.
 
Please help.
Thank you"

 

hi,

 

were you able to find a solution?? 

 

I have the same problem!

 

Recently got a Huawei Ascend G510 and everything is working well, except for the exact same issue " liord4" is having. 

 

The screen turns off whenever I take a call or receive a call. The Volume button and the power button doesn't switch the screen back on either.

 

PLEASE HELP.. Im so fustrated... :(

 

 

Thanks in advance!!

Edited by unit60700

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Sorry friend,

I returned it for replacement, I believe it is manufacturer problem (hardware/software).

Bought from aliexpress twice - first - version 100, second - version 10.

The second has this problem (the first works fine)

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Hi  liord4,

 

What do you mean by Version 100 and version 10? Are you talking about the model no? or some software version?  Sorry for my lack of knowledge. Im a bit new to smartphones. :

 

Thanks in Advance!

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There are several versions out there -

Dual sim card:

1. G510-0100 - The one that works fine

2. G510-0010 - The one I had problem with, look here for the model (behind the battery):

http://www.etotalk.com/huawei-u8951-g510-android-41-dual-core-12ghz-dual-sim-45-inch_p3566.html

 

Single sim card:

http://www.whatmobile.com.pk/Huawei_Ascend-G510-U8951

3. G510-

 

Unknown to me:

4. G510-0251

5. G510-0200

 

*** you can look at the facebook, looks as active community too...

https://www.facebook.com/HuaweiG510

Edited by liord4

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I bought a Lenovo k900 in Etotalk, went I received the pone I realised it was broken, then I sent it and 2 months later I haven't got the phone, I will never again buy in Etotalk. In ebay ias cost 100 euros less.

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G510 TO Much fault my phone keeps restarting just now, it goes to the home screen then a few seconds it will restart again and same thing goes up to now. I tried hard reset it says that Emmc read only, you cant update your system. 

 

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You can disable proximity sensor and got: turned on screen during call + no blackscreen after call, but don't touch screen with cheek.

execute: chmod 000 /dev/proximity

on every boot or flash this initd-noProximityMedia.zip

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22 hours ago, HERTA said:

G510 TOO Much fault my phone keeps restarting just now, it goes to the home screen then a few seconds it will restart again and same thing goes up to now. I tried hard reset it says that Emmc read only, you cant update your system.

Hello,

Do you have unlocked bootloader? Have you tried hard reset from stock or custom recovery?

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On 1/15/2018 at 10:33 AM, HERTA said:

G510 TO Much fault my phone keeps restarting just now, it goes to the home screen then a few seconds it will restart again and same thing goes up to now. I tried hard reset it says that Emmc read only, you cant update your system. 

 

You can put this device into the trash because the emmc chip is dead, i had the same problem with Huawei Ascend G630, but first try these advices from Adeii

Edited by Jack234

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