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Honor announces VIP Replacement Service


Guest Simon O

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Guest Simon O

Honor is launching a brand new service for it's customers offering a next-day replacement service free of charge for buyers of the Honor 6 and Honor 6 Plus devices. Named the 'Honor VIP Replacent Service' it aims to exchange your faulty handset right at your doorstep ensuring you aren't left without a handset waiting for repairs.

 

 

 

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The service itself will be launched by the end of April and available for all Honor 6 and Honor 6 Plus buyers. Only handsets purchased within the EU will be eligible for this service.

 

Customers with a faulty unit will need to contact Honor support by telephone to arrange a next-day exchange by courier. A small deposit or pre-authorisation will be taken from the customers credit or debit card and the customer will be given a 1 hour window for the exchange.

 

Honor also provide a standard 7 day repair service for customers that purchase other handsets like the Holly and 4X which is still a lot quicker than many other manufacturers. However like all warranty services, physical damage is not covered so if you drop your phone and crack the screen then you'll have to pay out for a repair.

 

It's great to see a manufacturer providing this kind of service here in the UK and it goes to show that Honor really care about it's customers and products.


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