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HugoQueiriga

The end of the road for Samsung Galaxy Note 7

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After days of silence by Samsung, regarding reports by consumers of replacement Galaxy Note 7 exploding. Samsung has on the 11th of October 2016 released a statement addressing the issue. Samsung has stated that they will be asking all global partners to stop sales of the Galaxy Note 7 and requesting all clients of the device to power down their devices and stop using their devices with immediate effect. This is for all Galaxy Note 7 devices, including the replacement devices, which were thought to be safe.

Quote

We are working with relevant regulatory bodies to investigate the recently reported cases involving the Galaxy Note7. Because consumers’ safety remains our top priority, Samsung will ask all carrier and retail partners globally to stop sales and exchanges of the Galaxy Note7 while the investigation is taking place.


We remain committed to working diligently with appropriate regulatory authorities to take all necessary steps to resolve the situation. Consumers with either an original Galaxy Note7 or replacement Galaxy Note7 device should power down and stop using the device and take advantage of the remedies available.

Soon after the statement above was issued, it was reported by Wall Street Journal that Samsung had filed a report with South Korean regulators informing them that would cease selling the Galaxy Note 7, on grounds of "consumer safety". Samsung UK has since released a statement through their twitter account, confirming this and also stating that they have ceased production of the Galaxy Note 7. Thus ending this long running saga.

Screen Shot 2016-10-11 at 16.50.49.png

If you own a Samsung Galaxy Note 7, for your safety and others, please power it down and stop using it. Contact the retailer where you purchased the device or if you have got the device on a contract, contact your network provider. You can find contact details on Samsung UK website on the Galaxy Note 7 exchange programme page.


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