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Brightpoint Service Center Thread

528 posts in this topic

Posted

@rodnav,

even if your SAP is still in the 30-day warranty period, I think they will just replace the keypad. Unless you 'persuade' them to change the whole unit. ;)

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Posted

@rodnav,

even if your SAP is still in the 30-day warranty period, I think they will just replace the keypad. Unless you 'persuade' them to change the whole unit. ;)

they won't. they will just replace the keypad. dati nga pinaSPAMyaran pa sa akin ang yon eh. i went to WC podium, megamall and ayala, pare-pareho ng sinabi. nakipagtalo pa sa akin yung bastos na CSR sa ayala in front of so many subscribers. tapos ngayon libre na sa brightpoint. that time, BP din ang nagsabi na may bayad daw yon.

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Posted

sino dito ang galing lang sa brightpoint? :?

just want to check kung available yung keypads and softkeys ng SAP. I'm planning to go there tom na. dapat ngayon ako punta kaya lang may kelangan tapusin sa office e. :evil: Just want to make sure kung meron silang stock kasi baka masayang lang punta ko dun. ;)

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Posted

akala ko nga nakapunta ka na dun... balak ko na rin sana papalitan ccall & end keys ko...

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Posted

akala ko nga nakapunta ka na dun... balak ko na rin sana papalitan ccall & end keys ko...

bukas pa lang pards, sagabal talaga trabaho kahit kelan?! hehehe! ;) sana meron nga silang stock ng keypad at softkeys... ayoko naman masayang punta ko dun... :D

question lang: kasama ba yung joystick sa free replacement?

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Posted

sa kapatid ko pinalitan pati yung bord joystick basta madami pinalitan winasak nya muna joystick nya. ksi tetesting nila yan bago palitan. ngayon parang brand nu na ule yung sap nya. kuna papagawa nyo joystick nyo sirain nyo na ng todo para palit pati mga bord.

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Posted

@chibako

mga what time ka kaya pupunta dun?

i doubt na libre pag joystick na may problema...

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Posted

sa kapatid ko pinalitan pati yung bord joystick basta madami pinalitan winasak nya muna joystick nya. ksi tetesting nila yan bago palitan. ngayon parang brand nu na ule yung sap nya. kuna papagawa nyo joystick nyo sirain nyo na ng todo para palit pati mga bord.
kelan nya pinagawa?

@chibako  

mga what time ka kaya pupunta dun?  

i doubt na libre pag joystick na may problema...

umaga cguro or before lunch pag nagcing ako ng maaga ;)

kelan mo ba balak punta ng BP?

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Posted

@chibaks,

tawagan mo na lang ang dim(wit)point (4168168) bago ka pumunta.

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Posted

@chibaks,

tawagan mo na lang ang dim(wit)point (4168168) bago ka pumunta.

tnx pre! will do that tom before leaving... ;)

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Posted

@chibaks,

pakitanong naman kung pinapalitan din nila yung joystick. pangit na kasi yung sa akin, it keeps scrolling down!@chibaks,

pakitanong naman kung pinapalitan din nila yung joystick. pangit na kasi yung sa akin, it keeps scrolling down!@chibaks,

pakitanong naman kung pinapalitan din nila yung joystick. pangit na kasi yung sa akin, it keeps scrolling down!

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Posted

umaga cguro or before lunch pag nagcing ako ng maaga ;)  

kelan mo ba balak punta ng BP?

malaman ko na lang din muna siguro sa iyo kung may call keys na dun...

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Posted

hey peeps, welcome me to the club, I have my keys chipping off na and the action key is not functioning well. will need to to visit BP anytime. Do I need to bring ba the prrof of ownership? am I going to wait for long time? what is the best time to visit?

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Posted

ses,

1. bring OR

2. 1 hr max waiting time

3. saturday after lunch has the least people but also no supervisor in case you need to complain re anything.

4. good luck! ;)

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Posted

chibako,

last 2 weeks ago dinala ng bro ko yung sap nya sa bp. libre joystick libre bord binayaran lang nya yung mukha ung may smart ksi puro gasgas na yung kanya.

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Posted

chibako,

last 2 weeks ago dinala ng bro ko yung sap nya sa bp. libre joystick libre bord binayaran lang nya yung mukha ung may smart ksi puro gasgas na yung kanya.

techie challenged question here...

if the board is changed, do you lose all data that is stored in the fone (same as hard reset) :?:

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Posted

@ matanglawin,

yes, all data in the phone will be deleted. you could do phone backup or copy the whole ipsm.

Posted from my SmartPhone!

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Posted

@ grifter

thanks man.

the company will issue us set310 as service units, will try to tinker it and compare with my sap. though I think it is only similar to my n3530.

wish me luck at bp. ;)

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Posted

got my keypads and softkeys replaced yesterday at BP. ok na ulit sapsap ko! sa mga nagtatanong kung pati joystick papalitan, nope! you have to pay 350 ata or 450 for the joystick. ;)

Kala ko nakalusot nako sa "pinger club." twice ko binalik sa CS yung sap ko! may pinger print! yung 3rd time, ako na ang pinagpunas nya ng lens ng sap ko! :shock: kasi daw the more na nililinis nila yung lens, lalo daw magkakadust?!

I ask the CS if the technicians are wearing gloves, sabi nya oo daw. then i ask her bakit may finger print? wala na syang masagot, smile na lang sya! :evil:

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Posted

@chibako,

See? That's what I was telling you guys about when we met at Melange! Ikaw pa mismo ang papapunas nila ng screen! Sheesh! HUGAS KAMAY TALAGA!!!!

Anyway, just open up the front screen ala ML and clean it yourself. You can buy a really good 3M cleaning cloth at True Value. It's the one for cleaning CDs. Nasa counter lang yun. Just ask the cashier. 3M Hi Performance cleaning Cloth ang name.

Don't use an ordinary pranela since the fibers will stick to the adhesive of the lens' rubber seal.

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Posted

@chibako,

See? That's what I was telling you guys about when we met at Melange!  Ikaw pa mismo ang papapunas nila ng screen!  Sheesh! HUGAS KAMAY TALAGA!!!!

Talaga! :evil:

Anyway, just open up the front screen ala ML and clean it yourself.  You can buy a really good 3M cleaning cloth at True Value.  It's the one for cleaning CDs.  Nasa counter lang yun.  Just ask the cashier.  3M Hi Performance cleaning Cloth ang name.

Don't use an ordinary pranela since the fibers will stick to the adhesive of the lens' rubber seal.

Yup! i'll take your advise, meron pa nga natira mga fibers sa loob ng lens ko e. I've seen these 3M cleaning cloth at True Value. Mag aala ML na din ako to clean my lens! ;)

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Posted

chibako...so pare ok na yang lumulubog mong soft keypad..parang bago na naman...di ba parang ka-iresponsablehan naman yung may finger print na naiiwan pag ginawa sa BP?...di ayos yun...kanino pwedeng isumbong yang ganyan?.. :x

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Posted

@binky_p,

i was suppose to draft a complaint letter for all of us to sign, but I've been very busy lately. hehe...

Ikaw nalang mag draft pwede? ;)

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Posted

chibako...so pare ok na yang lumulubog mong soft keypad..parang bago na naman...di ba parang ka-iresponsablehan naman yung may finger print na naiiwan pag ginawa sa BP?...di ayos yun...kanino pwedeng isumbong yang ganyan?.. :x

ok na ulit yung mga softkeys ko! parang bago na ulit! natetempt na nga ako magpalit ng window lens ko kahapon e. kaya lang pwede pa naman yung existing ko e. ;)

I think madami ang gustong magfile ng complaint against BP service e. Maybe we could just sign it and hand it over to BP. :?

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Posted

@binky_p

yun nga ang pinag-uusapan namin ni pzee thru text kahapon... what if, gumawa tayo ng complain (signed by majority of us especially the one who've experienced it) to be addressed both to HTC and Smart?

can we also ask for sir Carlo's assistance for this?

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