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    Trouble in paradise? HTC One S / X owners reporting hardware problems


    The HTC One S and One X are wonderful devices... if you read my One X review you'll know i'm a big fan and (spoiler alert) i'm rather taken with the One S too... but it does seem that there might be some hardware problems coming to light as the devices hit the street.

    The first issue, which affects the One X, is one that I mentioned in my review. On the One X, the camera module on the back protudes considerably from the device and the plastic covering the camera will touch the surface on which you are placing the device face up. The camera surround doesn't have a lip and I reasoned that this might leave the device susceptible to scratches. It seems I was right... I have a scratch on mine - and i've had another report from a user that they have the same. :(

    The second issue, which affects the black One S, is more worrying. I have been using my One S almost exclusively over the long weekend and I noticed that on the top edge of the device, it appeared that a small piece of the black coating had chipped off revealing the lighter metal underneath. Now, I should point out that I am EXTREMELY careful with my devices so I wouldn't expect this to have happened and I also hadn't dropped the device. I initially put this down to 'I must have knocked it against something without realising', but then I noticed a second area start to 'go' and my worst fears were confirmed with a Tweet this morning from MoDaCo member piter1225 highlighted a XDA-Developers topic where others have had the issue. It does seem a problem with the 'micro arc oxidation' coating that is on the black One S and not the grey device.

    I have reached out to HTC for comment on both issues, but in the interim, it'd be great if One X / One S owners could post here if they are / aren't experiencing similar problems.

    Photo courtesy of mardon85 @ XDA-Developers


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    Posted

    I think the more elaborate the material, the easier it is to damage. We have ceramic and polycarbonate superphones and even totally glass ones, but guess which phone still looks like new after a year.. the 'cheap' plastic SGS2.

    All the more exotic ones look nasty in weeks. The old iPhones metal backs looked like they were attacked with a sandblaster in days and the glass ip4 gets scratched up and ugly in no time.

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    Posted (edited)

    I don't know what S2 you have. My S2 screen was mint. The incredibly cheap (Mr Kipling Tin Foil?) black metal surround chipped like crazy and the plastic heavily scuffed. The speaker grill was also losing "paint".

    My stand out device for resilience was my Nexus One. That lived in my pocket with my change and keys and was hardly marked after 18 months when I finally retired it.

    See photos of the awful SGS2 surround below.

    I do have experience of quote a few phones :)

    post-621234-0-56958400-1334050359_thumb.

    post-621234-0-42031800-1334050400_thumb.

    post-621234-0-58020200-1334050440_thumb.

    Edited by Rocky7
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    Posted

    How can the One S housing worn? i tought its made from super-duper durable metal thing:

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    Posted

    My one s has signs of chipping. Microscopic at the moment but it hasn't even been outside or in my pocket as I'm waiting for a cover before everyday use. Not a good omen.

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    Posted

    My One X has got scratches on the camera lens, I was worried that I was the only one that had. Not good news that it can be marked so easily, but glad to know I'm not the only one...

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    Posted

    Can anyone with the grey version confirm if this problem is also present in that version?

    So far it looks like all reports come from owners of the black model.

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    Posted

    The grey version doesn't have the same 'micro arc oxidation' finish as the black version - probably a good thing on the basis of the picture above.

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    Posted

    I don't expect this to affect the grey version...

    P

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    Posted

    Nope, had the grey version for two months (Prototype) no issues there..

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    Posted (edited)

    I don't know what S2 you have. My S2 screen was mint. The incredibly cheap (Mr Kipling Tin Foil?) black metal surround chipped like crazy and the plastic heavily scuffed. The speaker grill was also losing "paint". My stand out device for resilience was my Nexus One. That lived in my pocket with my change and keys and was hardly marked after 18 months when I finally retired it. See photos of the awful SGS2 surround below. I do have experience of quote a few phones :)
    I have no issues like that with my S2. It does have a few marks on the surround, but only because I dropped it on a hard tiled floor. My point was that the initial complaints that the back was plastic and the battery door was so thin haven't proved to be an issue. Its as good as anyone can expect a phone to be after a year.

    post-458492-0-94938700-1334057968_thumb.

    post-458492-0-47402400-1334058052_thumb.

    post-458492-0-31959600-1334058240_thumb.

    Edited by rovex
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