From Seller – Merimobiles Technology Co., Limited
05/08/2013 23:01 BST
Hi Lee I have not updated you as I am still waiting after the shipping company who is saying the item is in your country and should be delivered shortly . I do wish I could control the shipping company and get this done right now. By escalating the dispute PayPal will verify the tracking number and than waif at least 10 days before taking a decision on the outcome
Its a lot better if we resolve this amicably we expect to get a final answer from the shipping company this week
Please advise thank you and sorry for the inconvenience
From Buyer – Lee Bonner
06/08/2013 12:36 BST
While I appreciate your position I think you'll have to appreciate that the protection PayPal offer is governed by deadlines.
I am a bit loathed to run everything to the wire on a stream of empty promises. I think I have been beyond amicable when I paid for something 26 June and are still being given further promises none of which have materialised.
I have paid money for something I have not received. I was informed that at the very latest I would receive the item was at 21 working days. I have not received the item in almost 30 working days. Why would I not be unhappy?
I don't think it helped that I was lied to from the outset - stating my phone had "shipped" 26 June to take my money when clearly nothing of the sort had happened. I was then informed the post needed time for tracking to work on 3 July. This was also a lie. The item had not even been actually shipped until 5 July.
All round a shoddy experience. So you'll have to forgive me for having very little sympathy left to your cause. The tracking number states the item is still awaiting airspace in Bejing.
Who is this shipping company that you keep referring to that do not know where their packages are or if they have been delivered for weeks at a time?
One thing is certain they have not delivered it to me!
You say "By escalating the dispute PayPal will verify the tracking number and than waif at least 10 days before taking a decision on the outcome"
Well that sounds like good news to me as I am fed up of wasting my time chasing up this matter.
Just put this on and seems night and day between this and Infusion. Infusion was terrible. Home screen constantly getting stuck, misaligned etc. Netflix refusing to work etc Songpop a jerky mess.
That said little nitpicking. After installing this when texting it now underlines everyword in red; regardless of spelling. Installed Swiftkey3 and still the same. Changed dictionary etc etc. Any ideas people? No doubt something simple. Thanks in advance for any replies.