Thanks, it's really frustrating - Orange are no use whatsover. This morning I was told by tech support, to take the battery out of the phone whilst it was still turned on - apparently this solves most email problems!

If you google orange smtp server and unreliable/problems it's not too hard to find many others with similar problems. However the woman at tech support claims this is the first time she's ever had anyone phone up and complain about the smtp server - apparently all my problems are because of maintenance work, if I bear with them for a few days, she's sure it'll all be sorted!

From what I've read about AOL, I can only use the AOL smtp server with an AOL email address - not an option for me.

I've discovered last night/today, that if I set the phone to GSM only when I've only got 1-2 bars of 3G reception, that I have more success sending.

Can anyone suggest anything? I'd happily take any form of improvement.

cheers

Steve

Thanks for that. Am I right in thinking though, that if you use gmails smtp server, that it strips out the email address you set and replaces it with the gmail address though? I don't want to change my email address.

Someone has since suggested I could use the AOL smtp server. I'll have to look into that.

Any help gratefully received as this is driving me mad and Orange are no help at all. I've two problems:

1. My phone frequently fails to send email (using smtp.orange.net without authentication). I've been using it for the last 6 weeks and reckon It works less than 25% of the time. I've found I need to end the GPRS/3G connection and then try again. However, today it took 7 hours to send the mails in my outbox, with the phone set to send/receive every 5 minutes. Orange say that they're doing maintenance, so can't troubleshoot.

2. When I finally get the email sent, quite often It gets bounced back from certain ISPs, Hotmail seems the worst for this. From what I've read, this is because Hotmail (and others) see a high level of spam from the orange smtp server, so frequently bounce emails back. Orange say this isn't their problem and I should contact Hotmail.

Am I right in thinking these problems are down to the general crapness of the orange smtp server? Is there anything I can do to improve things? Turn on authentication?

Are there any other smtp servers I could use?

I use blueyonder (virgin) as my ISP and downloading email works quite well, with only the occasional failure to connect.

cheers

Steve

Just received a TytnII as an upgrade for my M3100 and I'm struggling to transfer the MMS from the M3100 to the TyTnII.

I've used the latest version of PIM Backup (v2.8.0.0) and it's manged to transfer all texts, call logs and speed dials, but not the MMS. I assume this is because on the TyTn, text and MMS share the same directory, so there's no MMS Inbox folder to restore to on the TyTn.


Anyone help please?

cheers

Steve

Just received a TyTnII as an upgrade for my M3100. One things starting to bug me though. Whenever I have to turn the screen back on, it always starts up at the Today screen, not the application I was last using. The Today Timeout in Settings is checked and set at 4 hrs.

On the M3100 it works fine, I can be looking at something, the screen powers off, I turn it back on and it comes back to where I was.

Anyone help please?

cheers

Steve

The aerial cover has 2 lugs that hook by the power button and IR and 2 spring legs at the end nearest the battery.

Refer to the pinned dis-assembly instructions for some pictures

What I didn't realise was the direction the cover came off.

1. Lay phone face down

2. Release one spring catch on aerial cover, by inserting a flat bladed screwdriver at approx 30 deg to horizontal and pushing the spring leg TOWARDS the power button/IR. (I used a 1.2mm jewellers screw driver, reckon that anything that fits through the hole would do though) Pull that side of the aerial cover UPWARDS i.e. the opposite direction from keypad, NOT towards the power button/IR, until the clip is released. If you look through the 2 small holes from the battery compartment side with a torch, you can make out the position of the spring legs, they're black.

3. Repeat for other clip.

4. Rotate aerial cover around top edge of chassis to release lugs

Oh, and to seperate the front cover from the chassis after the screws were removed - I used a tesco clubcard, just the job.

Hope that helps

Steve

Hello all. I'm a long time lurker of this forum, and this has prompted me make my first post.

I've had a C500 for 8 months and have slowly watched the dust build up, to the point where it's really annoying - especially outdoors. I've been toying with sending it back to HTC, but after reading about others recent experiences with HTC, I was worried about being charged for it as it's got a few bashes etc and thought they might claim they dust is due to damage. Didn't want to open the case myself though and void the warranty.

This post was fantastic news for me though, many thanks. My phone is now as dust free as the day it arrived. Took about 30 minutes - most of that was trying to get the bl**dy aerial cover off though, easy though once you realise which way to pull & push. Reckon I can easily do it in under 10 minutes in future.

So for all those wondering about this, go on - have a go. Worked a treat for me.

Many thanks to fluffcat1/Richard

Steve