hi mate, I got your message and from what your saying it seems a problem with the handheld and not the server. If you are getting a device policy down to the device (ie forcing you to set a password) then the comms with the server must be working.

The only true way to prove it would be to try another wm5/6 device and go through the same procedure... Thats what I would do certainly.

if you havent got another device, download the wm5 emulator from microsoft which is basically a pda on your pc.. make sure the pc isnt on the same network as your exchange server and give a direct outside connection to the internet and dont use the same connection that the exchange server uses...

Also.. turn up logging on exchange and check the event log.. you never know.. but my money is on the device at fault, and not exchange.

Cant help on why you arent getting the cert on your phone, if its a self sert from the server itself and Microsoft Certificate Authority, the phone may not allow/support them and you may need to buy one from a trusted provider. I went with www.godaddy.com as they are dirt cheap.

best of luck

Andy

Hi all

Been a little while since I've been on the board, glad to see its still booming well.

I was due an upgrade from our dear friends at T-Mob so I took hold of the Ameo as a free upgrade after haggling and the fact my usuage and tariff is extremely high. They agreed to that (after initially saying the upgrade would cost £430, then £240, then £120.) I wasnt having any of it...

Anyway.. Ameo arrived this morning.. had a little go with it, all usual features there, nice packaging too...

Obviously you need a wired (included) headset or a bluetooth headset to make receive calls.

Can anyone advise on a fully compatible BT headset (reg hacks or otherwise if applicable) that works with WM5 in the Ameo (or any device running WM5 I assume).

I want to be able to make/receive calls and voice dial if poss all from the BT headset. To be honest I'm not sure if that is possible but it doesnt hurt to ask. I've googled around a bit and havent had much luck finding "WM5 Compatible Bluetooth headset" results.

Thanks in advance..

Andy

p.s I'm on T-mobile UK network with Flext50 inc Web n walk @ £52.50 pm.

Mark

To put it simply you need a piece of software called Microsoft Exchange 2003 (with Service pack 2). Now, you can either run this yourself from home, but you will require decentish hardware to run it on and it has to run (ideally) on Windows 2003 Server (standard or enterprise). Both these bits of software are very expensive for the average home user but you can download trials (180 days) of both. Alternatively you can use a combined copy called Windows 2003 Small Business Server which combines both products (plus others) in one neat package for ... you've guessed it... small businesses. The product retails at around £700-800 I believe. again, you need decent hardware to run it on.

Once done and installed and configured (this isnt a difficult task, but there are a few steps from starting at the absolute beginning) you will need to move your pop3 email account into exchange. I won't go into details here as its too much to explain at this point...

Anyhow.. there is another option and that is to use a service provider to "host" your email on their Exchange server infrastructure... I'm sure a few people here have hosted exchange email, and they may be able to recommend a good one to use. They will charge you a small monthly fee I imagine (£9.99 for example) and you can have your email directpushed from them without the need for all the hassle of providing your own hardware, software, internet connection etc etc etc...

If I was you, I'd go for the second option as its just a lot easier for you in your position.

Cheers

Andy

Timano...

Cheers. You are right in ISA 2006 but until I upgrade I prefer to offload my FBA "workload" on my firewall than directly onto my exchange server(s).

But yes, direct push does indeed rock.

A.

Chaps,

Indeed all is working well...

Timiano, I am using FBA / ISA 2004 and all articles had been followed and adhered too..

In the end I just deleted all the IIS folders (backed up database first) and then reset them all again and ran 817379 once more and rebooted..

All started working after that...

Cheers for everyones help.

A.

Jim, I think I may be heading along those lines to be honest.... I actually met up with 'randomelements' early today to discuss (and see his Vario II) as we both work in Canary Wharf... its bizarre to say the least and I think I'm heading that direction...

Mark... yes, you are correct in both respects. I'm actually running ISA 2004 and I have checked the MS articles relating to SSL timeouts etc but that again doesnt appear to be working.

I do have a spare ADSL router/hardware firewall, so I'm thinking of configuring that up for my internet access and testing it through that to rule out my ISA 2004 server.

Question is... what do I do first....

More food for thought...

Thanks again for everyones assistance in this.

Andy

Currently in Barclays HQ next to 1 Canada Place..... you? (freaky!)

Me too.. nothing this morning near gatwick.. started working on the train into london though.. in canary wharf now and working ok...

Agreed, something would be cool like that.. what a macro of some form? Is there PPC software that can record macro's? (just thinking out loud...)

A.

You may find that may or may not work... I had problems even with my root cert.... I ended up buying a cert from www.godaddy.com called a "turbo SSL" cert for $19.99.... its trusted by www.valicert.com which is already trusted on the phone and works well... (if only I could get my directpush to work!)

Andy

try in the advanced settings in the modem properties on the laptop to add this "extra initialization command" (under the 'Advanced' tab)


+CGDCONT=1,"IP","APN-NAME"

Where APN-NAME is Oranges Access point name

e.g for T-Mobile I use

+CGDCONT=1,"IP","general.t-mobile.uk"

Give that a whirl, remember do this on the modem in control panel on the laptop and not the phone

Cheers

Andy

Ok.. further update as of midday - thursday...

I decided to reboot the server (remotely as I'm at work).. so yeah.. I did that and it came back up fine... amazingly my phone started a sync by itself once the server rebooted... I was a little suprised but didnt assume it was fixed.

So I've sent another test email to my activesync account and lo and behold.. no directpush... Its just sitting there saying "Synchronized: Today 11:55" (when it came back up from a reboot)

Indeed I have looked at the registry keys, applied them (some) , restarted the IIS Admin service and tested, but still to no avail.... I havent tried this again since the reboot just now (as in adding the reg keys) but I think it maybe something I will try....)

Colossusuk, while I agree that is a sensible approach I just dont want to go switching off the SSL to test it via port 80 when I know all other functions via SSL 443 are working fine. I admit however, that is push comes to shove, then that is what I'll do.

I'm running out of options... fast

A.

Greyt,

Indeed, If I sync the phone manually and send the email I get it on my phone. I've just done another now, from my work email to my home email (the activesync account) and I'm sitting here with the phone in my hands on the activesync screen begging for it to start a sync... but nothing... despite the 7am weird one...

This is doing my nutt in... I need to methodically work through where it might be failing...

I mean, does "Event ID 3025 - IP Based AUTO Initialised" get logged EVERY time the server does a directpush? or is it just once as it loads for the first time after a boot/reboot. I need to ascertain this so it doesnt send my on a wild goose chase...

Cheers

A.

WEIRD UPDATE

Ok... after posting that reply I checked my server event log , and at 7:07 am this morning I did get (for the first time as far as I can see) Event 3025 - IP Based AUTD Initialized

Also, doing a netstat -ano from the command line returns showing UDP Port 2883 running which it didnt yesterday.... thing is... I havent done anything yet!

That was the only time I got it though and I did receive a lot of email during the course of the night (as I always do)...

...its as if its 'sort of working' ....

Darn....

Good Morning Gents,

Currently back at work and no change on the directpush front, however I have noted that a sync was performed 'randomly' at 7am ish this morning while I was asleep. However, nothing relating to Event 3025 was logged in my Application Event Log on the server at that time....

Anyhow... back on track, I will now try to answer your comments/questions you guys posted last night/this morning.

Jim,

1. Yes, the password enforcement was passed down to the phone via a 3G/GPRS connection. (I havent even configured USB activesync on the phone yet, I entered all the OTA (Over-the-air) sync information manually once I put the new Tytn ROM on it)...hmmm, thinking about that, perhaps I need to do a USB sync with my outlook on my pc/laptop first... but I would of thought that wouldnt of made any difference.

2. Yes, I have also been able to manually initiate a manual sync from the device (by pressing "sync" !!) on the device to the server over both 3G and GPRS. I've just done it now infact... all fine... 5 new emails.. but they didnt come down of their own accord as I want.

Randomelements,

1. I do indeed get the following error. This one was received at 20:43 last night, however I have done a manual sync since then without that error being generated.

Event ID 3005:

Unexpected Exchange mailbox Server error: Server: [SERVER.mydomain.co.uk] User: [andy@mydomain.co.uk] HTTP status code: [501]. Verify that the Exchange mailbox Server is working correctly.

I have used www.eventid.net to try and troubleshoot this and found this article a couple of days ago: http://www.eventid.net/display.asp?eventid...ync&phase=1

I wouldnt say I have "excessive calendar entries... perhaps 1 or 2 a day... hardly what I deem excessive. What I do note however is that this error wasnt ever logged when I was manually syncing (every 5 minutes) on my old WM2003SE device.

2. KB817379... Yes, I have done this yonks ago and its been fine every since MS released the correct version without the typo errors in it. My ExchDAV settings are correct. I've double checked them.

Greyt,

1. Yes, the phone is set to "As Items arrive" on both peak and off peak. Basically set 24/7. still no joy.

2. Verbose logging is enabled and I've been told to scour through the files in \windows\activesync on the device to look for the http "ping" command that hops back and forth between the server and the device to keep it in sync. I'm struggling to find that at the moment.

StGeorge,

Indeed, OMA does play an integrale part of activesync and I can confirm my OMA does work correctly and always has.

FYI, the 15min pop3 connector is hard coded by MS and cant be changed. I asked about this over a year ago. Your only bet is to use another pop3 connector (IGETMAIL works brilliantly), or get a static IP and SMTP feed.

.... so all in all a a bit bizarre still.. I think I'm going to reboot my exchange server (albeit remotely) shortly just for the sake of argument. I'm also going to hunt for those eventlog messages further and see if they crop up on boot up etc and during a sync... It is bizarre it successfully receives the password enforcement policies fine but not directpush...

If anyone has had time to see when Event ID 3025 is logged in there exchange server application log (either just as the server boots up/IIS Admin service is restarted) or during a 'directpush' I'd be grateful.. that way I know when to keep an eye out for it...

I may end up rebuilding my IIS.

Any other thoughts/comments/suggestions are always gratefully received... I hope I'm providing enough information.

Cheers

Andy

Jez ok... checked all those settings in my IIS.. they all appear to be "defaults" in the default website and yes, mine are identical to the ones you listed...

I can only assume some major debugging is in order..

Another thought... if someone has their own exchange server they can access, can you go to a command prompt and do a "netstat -ano"

You need to look for UDP Port 2883 and see if its listed... it should be... (apparently MS reckon)

... Clutching at straws....

A.


p.s. Password is definitely saved in activesync on my M3100...

Gents, thankyou so far

Jez. thanks for the info.. I'll check it against mine shortly...

Jim.. yes, manual activesync has always worked fine on my old MDA compact and on my M3100. Its just the directpush "feature" that is failing to work...

Can anyone check their APPLICATION event log on their exchange server for event ID 3025 (IP AUTD Initialized)... I'm not getting that on my (but I think a reboot is in order anyhow) server when IIS Admin and its dependencies start up...

Huff....

Ok, this I admit is a long shot, and I apologise now if people feel this isnt right for this forum due to its technical aspect. I also apologise for giving what seems a long story to a situation (I'm hoping) others have come across. I'm a sucker for providing every bit of information regardless of how useful it is.

Ok, situation...

I have at home 8Mb ADSL with static IP (x5), firewall and exchange 2003 sp2 server. I've had this running now for 4 years + and its worked brilliantly. I use OWA (via SSL) I host my own DNS and to cut a long story short, it all works.

Finally last week I got my hands (via ebay) on an M3100. I had it unlocked (as I'm with T-mobile with the WnW package for £7.50) and it has worked fine since on the t-mobile network.

3G/GPRS/MMS all is working fine without issue.

Now, bearing in mind I used to own a T-mobile MDA Compact, I had activesync running on it, syncing with my server activesync (EAS) via SSL using a self-signed cert from my local CA authority on another of my servers. As you can imagine, I was longing to try DirectPush but lacked the WM5 with MSFP device I needed.

So, I got my M3100 and unlocked it. I then installed the latest HTC Tytn Rom (1.18.255.3) and again, all is well and has been since it was installed.

Unfortunately due to "restrictions" in the rom/wm5, self-signed certs that aren't 'trusted' were causing my activesync to fail. I spent a lot of time on Microsoft Knowledge base, google and groups trying to find out why it wasnt possible and if it could be fixed. The old solution on WM2003 devices was to use the DisableCertChk tool which lo and behold now does not work with WM5.

Ok, I'm dragging here, I did some more research and ended up buying a trusted cert from GoDaddy.com for $19.99 on my credit card (TurboSSL) for a single domain name. Fine for my needs of activesync and OWA/OMA. The root CA for this is www.valicert.com and this is already trusted on the device.

Once I got my cert, updated my IIS on my Exchange server with the new certificate and installed it on my device, activesync magically started working.... using a manual sync. Excellent I thought, step 1 complete. Activesync (via SSL - Port 443) works with my new certificate.

Ok, onto DirectPush.

I enabled mobile services in ESM (Exchange System Manager) and the direct push via Http(s) option. I even configured a password enforcement policy. I also made sure up-to date notifications was enabled on my 'user' in active directory. So far so good.

A couple of activesyncs later and my phone had acknowledged the password enforcement policy (excellent) and forced me to set a password to my phone and the timeout on locking the device was set to what I set in Exchange System Manager (ESM).

However, and you can prob see where this is going... DirectPush just seems to not work. I'm currently typing this to you on my laptop at work with my phone in front of me on the activesync screen with a valid 3G connection. I sent an email to my exchange server account from my work email and I checked via OWA that it has been received (though I havent 'read' it yet).

... that was 20 minutes ago.

DirectPush is definitely enabled in CommManager, and activesync is set (for peak and off peak) to "As items arrive"...

..please remember, forcing a manual sync works every time.

Now.. onto some more techie stuff.

This article: http://support.microsoft.com/?kbid=905013 explains about increasing the timeout on the SSL port on your firewall which I have checked.

I have also tried the registry keys its listed on my exchange server (and restarted the IIS admin service each time), but again, Direct push just seems to be a no go.

This article: http://msexchangeteam.com/archive/2006/04/03/424028.aspx explains the technical side of DirectPush and the only funny part I can find is that I dont have this in my event log on my exchange server this:

Event Source: Server ActiveSync
Event Category: None
Event ID: 3025
Date: 3/19/2006
Time: 12:44:19 PM
User: N/A
Computer: 1B25A
Description:
IP-based AUTD has been initialized.

...I'm pointing my finger towards this, but I cant think why its not 'initializing' or at least logging that in my eventlog. I've increased diagnostic logging in my Exchange environment on the activesync parts but its still not logged. Right now, all I can think of doing is re-applying SP2.

Can anyone confirm they receive this 'informational' notification in the Application log on their exchange server? (normally as the server boots up...)


So... I'm just wondering what others had done, if anything, to get there direct push to work using their own exchange servers. I appreciate that people with hosted exchange accounts can't comment on the exchange server configuration they use.

Anyway, thats about it.. it boils down to directpush not working, but the phone receiving the password enforcements from my Exchange server.

Thankyou for reading, and if anyone has any thoughts or comments on the above, they are greatly appreciated.

Regards

Andy

Well done mate..

No , not really... in fact, Its never 'crashed' on me at all on the tytn rom...

Hope that helps!

Not allowed I'm afraid as per forum rules... all your answers shall be found over at xda-developers.com

A.

Er.. download it... install it... its all the same hardware at the end of the day.. just in different cases...

The CK3300 was the car kit I was looking at for my M3100 (although its running the HTC TyTn Rom).

Just want to be sure it fully works and plus my TomTom 5.21 will work with the GPS receiver!

Ok, after seeing paul's thread on his brodit holder it reminded me to post this question.. ok.. 2 questions

1. On the back of the Tytn/hermes/m3100 is an external aerial connector (covered by a rubber 'bung'). Does this therefore mean there is or will be an official hard wireable car kit for the device?

2. If not, ok... thats fair enough.. but can anyone recommend a bluetooth car kit that will work with the phone? I'd rather pay more and have one that supports voice dialing, stereo muting when the phone rings, automatic answer and even display the caller ID on it...

I'm sure these devices exist, but never having used (successfully) a bluetooth carkit with a WM5 device... I'm a bit unsure...

any thoughts on either question as always... appreciated

Cheers

Andy

Hmmm, that "Soft Key" feature isnt on the HTC TyTn Rom... shame... I'd have the "running programs" options there too if I had the option on this ROM..

Oh yeah, it wasnt on the Orange M3100 Rom (at least I dont think it was) either

Perhaps a T-Mobile only special feature!

A.