I'm getting this exact same problem.
Activesync 4.2, O2 XDA Mini-S.
I had the problem on my old PC, and now have a brand new PC and the problem is still there, suggesting the problem lies with the phone (or something installed on it).
I am really loathe to do a hard-reset cos it's a pain in the arris to reinstall everything how I like it, has anyone successfully got to the bottom of what causes this behaviour, and more importantly, how to fix it?

Thanks.

Magic - this worked an absolute treat
I had spent the apparently obligatory 3 hours tearing my hair out over this stupid BT/ActiveSync thing :roll:
Many thanks for the clear to follow guide.

Thanks. In this case I did kill all the running apps first, and still go this error.

I've now done a hard-reset and started again from scratch, and now everything seems to be working ok.

This forum rocks

Hehehe, I love this Smartphone business. Nokia 6100, do one sunshine .
Anyway, here's my minor contribution to proceedings (bmp converted to gif so that I can post it)

Just to follow up, following a hard reset of my phone, I got Sprite working by:
1) Install the non-signed version
2) Install the beta signed version (which comes without the desktop component hence installing the non-signed version first)
This is on my app-unlocked Orange MPx200, so no idea why the non-signed version itself doesn't work.

I'm getting the same "Sprite Backup for Smartphone cannot run on locked phones such as yours" error, even when I switch to aeroplane mode. My phoned is defintely decerted.

Any other ideas?

TIA.

Ooops, I just read this 10 seconds after deleting them....
I'm running a SIM-unlocked Orange phone on O2, so figured that anything with "orange" in the app name was redundant.
Is it advisable for me to try and reinstate them?



I don't want to use MMS, so I deleted all this gubbins - but will this mean I don't get SMS either? :?

TIA, Robin.

I've got a MPx200 which I sim-unlocked from Orange and have run alphaflux's decert app. I'm totally new to Smartphones (but am learning quickly thanks to this excellent site )...

I'm trying to remove a bunch of apps that I installed to the phone instead of SD :oops: but am really struggling.

I've searched this site thoroghly, but haven't found anyone else having the same probs, which makes me think I must be doing something so blindingly stupid....

:arrow: If I try and uninstall the app through settings -> remove programs I get the error " could not be removed from your phone".
:arrow: If I try and uninstall through ActiveSync, I untick the box next to the program, click OK, and the window closes. If I go back to Add/Remove programs, the program still has a tick next to it (ie is still installed?)
:arrow: A lot of posts I've seen suggest installing the problem app again, and then uninstalling. If I try this I get "The previous verson of will be removed before the new one is installed.". If I OK this, I get the message "Unable to remove the previous version of . Do you want to continue installing ", which if I answer yes and opt to install it on Phone (which is where it is at the moment), I get the error "Unable to install at this location". Having gone through this rigmarole, the program is finally removed from my phone.

Am I doing something really stupid? I've not tried to delete these apps by deleting the files manually; so far as I'm aware I've just installed them, used them a few times, then tried to remove them. I've made sure none of the apps are running in the background when I'm trying to uninstall them.

[edit] Despite the app disappearing from my list of programs to uninstall, the app still exists in program files, eg.
IPSMProgram FilesPocketMusic has several hundred k of files in it. Can I just delete these? :? [edit]
Ta, Robin.